After reading mixed reviews I was very sceptical about ordering from this company. They had the rare bottles I wanted so I took the gamble and I’m really pleased I did! Shipping was very quick. Can’t... Se mer
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För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Ordered a nearly £200 bottle of Jura and received a £40 gift set with glasses. Took around 3 days to respond to emails and phone numbers don’t work. However, when they got in touch a refund was issue... Se mer
Bells decanter Order never received that was due on the 5th of Jan. Emailed to be told it would be looked into and no responses to further emails. Have now had to had over to the fraud/ recovery team... Se mer
Absolutely no customer care . Ordered had message to say was been delivered still not arrived after 10 days. DPD still awaiting parcel. 3 emails and no response from company. DO NOT USE
Företagsinformation
Skrivet av företaget
Old rare investment grade Scotch Whisky from MacAllan,Glenmorangie,Glenfarclas,Glenfiddich,Springbank,Dalmore,Bowmore,Glenlivet,Highland Park and world whiskey
Kontaktuppgifter
9a Cathcart Place, G73 2RB, Rutherglen, Storbritannien
- customerservice@oldandrarewhisky.co.uk
- www.oldandrarewhisky.co.uk
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Great first order and quick delivery
Great first order and quick delivery - would order again!
Quick turn around from buying and…
Quick turn around from buying and getting it posted to your door, always great stock off whisky in the shop
My first order
My first order. Bottles x 2 arrived. Condition just as described on web site
Delivery very quick update emails untill bottlesdelivered. Very well packaged
Thanks guys definitely will be back for more bottles for my growing collection.
Easy to order
Easy to order, excellent package and very good service.
This was a quantum leap of faith for me…
This was a quantum leap of faith for me to spend that much money on my favourite whisky. This was well founded as the bottle and the box was intact.
I will most definitely use this site again.
The whole experience was great.
Thank you
Birthday Gifts
Excellent service .. whisky not opened yet as a birthday present.
Excellent
No complaints from me, smooth effortless experience. Ordered on the Thursday and whisky arrived on the Monday. Well packaged and no issues. Thanks again and I'm sure it won't be my last order
Quick delivery and well packed
Quick delivery and well packed, definitely use again
Excellent customer service
Quick delivery and lovely customer service from Laura had a query with my item and sorted with a phone call. Product arrived very quick and in excellent packaging so the box was immaculate 😊 very pleased 😀
Super super super
Super . Absolutnie wszystko dotarlo!!! Polecam z category serca
Does what it says on the tin/bottle😁
Does what it says on the tin/bottle😁
They promised speedy delivery and it was with me in 2 days ...beautifully packaged .....a great present
Great price in Sale
Great price in Sale - discounted by £150 and quick and reliable delivery in run up to Christmas.
Great company
Easy to order online, very quick delivery and well packaged. Would recommend.
First class service arrived the next…
First class service arrived the next day.
Torrid all round and continuing on £800 bottle
Torrid all round!
Purchased a bottle of Nikka Taketsuru 21 Year Old ~£800 and been nothing but pain since.
Bottle was delivered, looking like it had been the match day ball in an England v Scotland rugby match. I informed them this was sub-par, asked them to please collect their product, and refund me and that's when the litany of excuses began. 1] "unfortunately this one seems to have fallen through the cracks" 2] "I'm afraid that we can't arrange collections for weekends, however if you want to send the bottle back yourself and let me know the delivery cost I will have you reimbursed" - which I did 2] Eventual refund ex-return postage many days after return was recorded as arrived 3] Chased refund on postage and insurance initially told no "The full price of your order plus shipping was already refunded." 4] When shown their own email saying send and we will refund "So sorry that was my mistake" 4] Still waiting despite being told "I'll have my boss send that over ASAP".... The lady their end no doubt will email me yet another "explanation" soon.
Honestly its draining....Note to self - save myself the aggro and go elsewhere
Excellent service with very fast…
Excellent service with very fast delivery. Item exactly as stated. Delighted with my purchase.
I purchased a 0.7L Highland Grouse…
I purchased a 0.7L Highland Grouse ceramic decanter.
Firstly, when it was delivered by DPD it was delivered to my neighbour even though my wife was at home all day so the presumption is that the delivery driver didn't knock very hard at the door if at all. I have 3 dogs in the house and had the knock been loud enough they would've alerted my wife. That said he did leave a card in the letterbox saying where he had left the package.
Secondly, once the package had been retrieved from the neighbour my wife said she could actually smell Whiskey. Upon opening, the seal that holds the decanter stopper in place was loose and obviously the stopper had moved causing a leak. I believe only a small leak occurred as the box for the decanter is not tainted but I haven't actually seen the decanter myself as yet as I'm a long distance lorry driver and won't be home until the weekend.
This is a Christmas gift for my father so I am a little disappointed but hopefully that is the extent of the issue. Until I see it myself I don't know if there is any damage to the decanter or the stopper, hopefully not and I can tape the seal tight so that it can be gift wrapped.
Communication through Old and Rare Whiskey was excellent, information through the whole process was perfect so thank you for that.
Purchased 1 litre Canadian club…
Purchased 1 litre Canadian club beautiful
Easy to order on line delivery on time and item well packed and secure
I shall purchase more items in the near future and hopefully they shall have in stock some crown royal whiskey
I bought an old & rare whisky called…Old Parr seasonal
I bought an old & rare whisky called old parr seasons I bought the summer season one from old &rare whisky I already had two off the seasonal ones that was the winter &spring ones and all I needed was the autumn one to have the collection off four seasons well I tryed every where to get the autumn one and I could not get it at all and some years later I found this place Old & Rare Whisky they had a summer one left so I bought it and they were had all four seasons up for sale as a package so I asked them if they had the season autumn on it’s own can I buy it they came back to me and said yes we shall split the package and sale you the autumn Old Parr which was so good off them and it was even sent to me within two day they were so helpful and I appreciated everything they did for me so I could have the Old Parr seasonal collection the collection I was looking for For years so Thank you again Old & Rare Whisky.
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