Ofnl Omdömen 538

Excellent service from start to finish. Phoned with a fault on Monday, engineer booked for Tuesday. Paul, the engineer sent a text with an exact time of arival. Turned up on time, extremely friendly and helpful. Soon found the problem and we had a internet connection within 25 minutes. I can't fault any part of the service from Ofnl, or our engineer, Paul.

Quick, efficient and told me more about moving the box. Put shoe covers on in my new property. Friendly and professional thanks

Paul the engineer went above and beyond to fix our problem. Would highly reccomend - a real legend.

Mark was very knowledgable and helpful. Issue solves in minutes and checked we were back on line

Our internet went down in the evening. We contacted OFNL at the time and despite trying to reset our ONT box the issue couldn’t be fixed. An engineer appointment was booked for a few days later. First thing the following morning Mark (OFNL engineer) contacted us and arranged to attend within the hour. He found the cause really quickly and repaired the fault. So appreciate all Mark did. First rate service.

Mark and colleague were fantastic got all aspects working. Very professional and kind thank you

Yogi Chand

Paul from the nothern team provided a great service. swift, friendly and went above and beyond to solve the issue and provide excellent advice.

Paul was extremely helpful and explained situation very well to understand. Quickly came out once internet went down and resolved quickly too.

Great service. Paul was very friendly and did a great job fixing my internet connection in no time! He even put up with my dog hounding him for fusses while he was trying to work! Thank you Paul 😊

Great service, fixed my internet problems the same day! Paul was friendly and knowledgable, would highly recommend.

Absolutely fantastic service
Reported fault Sunday evening advised an engineer would be with me today - Monday
Engineer Paul messaged first thing with an arrival time
Friendly, approachable and kept me up to date with what was needed
First class would not hesitate to recommend

Keiran H was the engineer assigned to help resolve my issue of not having connection to sky.
He immediately knew what was required and resolved the issue within 20 minutes.
I can't thank him enough for the quick turnaround, plus leaving information for me which may help in future.

Mark kept me up to date when he was coming and when here was able to sort out the issue for me very quickly great service thank you.

Paul was fantastic, diagnosed our problem within seconds and had it fixed in under 15 minutes. Absolute legend, would hope to get him in the future if we had any other problems.

Mark the engineer let me know what time he would arrive, was a nice guy & really informative. Did the job efficiently and got on his way - Perfect

Paul oour engineer kept us informed of his expected arrival time a was indeed very punctual, extremely well mannered and diagnosed our fault quite quickly, repaired our fault, all this within 25minutes of arriving. Left the place clean and tidy and equipment fully operational. Thanks Paul

Great service from Paul today and from Jorge a few weeks ago. Sorting a reoccurring issue with my ONT.

Errol came around to have a look at some issues I was facing with my internet. I was not in and he waited till I got back. The problem was resolved swiftly and he knew exactly what he was doing. He was very friendly and able to answer all my questions.