Octopus Group Omdömen 

Hi,

I have had Octopus for about a month now and had earned about $50 on my account. However I had some issues with my mobile provider that I had signed up to Octopus with. So then I sent in a request to change my number to my husbands temporarily, while I sorted out mine. They said that was alright and when it was done, about 2 hours later when I logged back in it said "Your account does not exist." Then I messaged Octopus to enquire about what happened, that's when they asked me for my details (ID and so on), which is understandable. But then they say after a week (after I contacted them) that they will not be unsuspending my account. I don't understand what I have done wrong? So I would appreciate it if Octopus can sort it out.

Kind Regards,
Vijya

I've earned $1,435 from Octopus in the 3.5 years I've been doing surveys with them. That speed of earning has been increasing and I've earned $490 in the past 6 months. That's all survey incentives BTW, though I understand you can get up to $20 from each person you refer. This is a legitimate company, and as far as I can tell, one of the best payers in this category. You're not going to rich doing surveys, but there are worse ways to fill in some spare time.

I have made a little bit of money, about $90 doing surveys with this company and have done surveys on a few topics I am passionate about. I would recommend this company if you want a little bit of pocket money doing something at home. Don't expect to make a lot of money though. This company always pays, they're definitely not a scam.

This survey company promotes itself as the best online paid survey company in Australia but being with them for the past 1 month, I am doubting that claim. Most of the surveys I have tried to answer always get quota filled even though I've only received the notification email within 10 minutes. Also, you can start answering the survey and halfway, you can get "quota filled" or "does not fit the criteria". The time to answer estimation is completely inaccurate as well. 10 min survey? More like 20-30 mins (especially if you try to answer as accurate as you can). In the 1 month I've been with them, I've only claimed a single $50 gift card. Which is not bad if you have the time to actively wait for an email or catch the survey on time AND if you have the spare time.

Signed up to Octopus and have earned $27 so far on a number of surveys. Referred my partner and he has made $67 on surveys... why is this???

Ok thank you for that. :)

Have just joined up and have already had more surveys than any other site , really recommend it enjoying myself 🙂

I used this place to do surveys for close to two years. I literally went from doing heaps of surveys a month to none in months because I just get screened out. Was alright while it lasted but I'm not wasting my time just to get screened out for EVERY single survey.

Some trouble with the surveys I could have had over $20 by now but 2 or 3 of the surveys did not load on the laptop at all and they did load on my phone very annoying Ive had some decent amounts but missed out on them

I have earned $39 in the last 4 months. There are some annoying things like you get screened out, but that is every survey company. I earned almost $10 a month, in the last 4 months and I am not quick to get on to the surveys. Usually I do them when I am having a cup of coffee, on average they take 20 mins, some more, some less and it pays well for each survey. I tried a few different survey sights and octopus is by FAR the best!

Overall, the amount per survey is great for the time spent, it's much higher than a lot of other providers and I get enough to claim $20 a week. Though, can I suggest, the claiming is pretty substandard. Only because my phone is cooked and text messages sometimes don't send (again, my phone, my problem, but its inconvenient). Might I suggest a two factor authentication where I get an sms and put in the code.
Other than that, they're pretty great.
Update: Changing to 4 stars because overall the amount of surveys and amount per servey is fantastic.

I TRIED SO HARD TO SAVE UP TO $100 AND NOW THEY ASKED ME FOR MY ID AND MANY OTHER ID RELATED DOCUMENTS!!!

GET AWAY FROM THIS HILARIOUS COMPANY!!!

I can't log into my account, when I tried to reset my password, it says that my account is unsubscribed! I have 22$ to redeem, is it some kind of scam or what??

Replying to your reply: I have 4 different numbers, why can't I create an account! also, each account is handled by each member of my family! How does it create a problem!?

I just got screened out / kicked out of a survey, mid-survey. It's disappointing because I gave them my time and my answers were 'successfully recorded' but I have not been paid. It's a waste of time. No guarantees.

No one I've spoken to has had a good experience with octopus group. They're full of lies and i keep getting screened out and NOT being paid for a single thing. I've been waiting 1 month and I've only received 2 polls (which I was screened out of).
Also look at their replies to bad reviews theyre condescending and nasty. They MUST write all of their own good reviews because the good reviews are all full of lies. Street bees is a far better alternative. Just send pics of what you're eating and sometimes a receipt and they pay you through pay pal. I dont know if its pc friendly but I have it on my phone!

Overall great experience, helpful support staff, high paying surveys. I would like slightly more survey opportunities, but there are still enough surveys to do to quickly add up to the cashout threshold.

Generally a good survey provider that actually pays and yes it takes upto a week for the funds to show up in your account.
One issue I feel can be fixed is if you get a notification on your phone for a survey and proceed to open it, in the app it does not state if you need to be on a Laptop/Desktop then when you do start the survey it then states you need to be on a Laptop/desktop. When you try to do the survey on your Laptop/Desktop your will always be screened out. This has happened a couple of times and the most recent was a Bites of Happiness survey which claimed I was sharing my device with someone else.
Otherwise this is a really good survey platform.

Stay Away From These Guys.

Inferior survey site advertising itself as the best-paying Surveys available to Australians. Having tried multiple websites similar to theirs, I can tell you to ignore their poor attempt at marketing because it is simply not a true statement.

They also refused to pay me as I had changed my mobile number and according to their customer service, it is suspicious to do so. I was then asked to send a bank certificate and photo ID, and when I refused to do so, my account was frozen, and the $20 I had earned was gone.
The customer support team was rude and full of attitude about the whole situation, and I'm now doing some further investigating to see what they do with the data they collect as it's a super shady site.

Edit: Lol, caught doing what? I'm with you on fraudulence shouldn't be rewarded. It's what inspired me to write this review. Pretty sure they write most of the positive reviews here; I strongly advise not to use them

Octopus is very very good. I never leave reviews but this company i felt as if i had to leave one because they are exceptional. I've tried multiple other survey sites and none compare to this one. Yes, you need at least $20 to be able to cash out, but you can earn this fairly quickly by putting in some extra time at the end of your day to complete one or two surveys. They even pay you 5c if you're screened out (which is annoying but that's still more than other providers) and you can earn up to $16 an hour i think it is by simply just doing surveys. overall it's great for a side hustle and i highly highly recommend octopus group to anyone looking to make some extra cash.

Excellent support provided to remind me that I have left email survey notifications turned on. Quick resolution for fixing my account information. Thanks for the note-to-myself reminder. Have not tried to cash out any survey payment. Surveys could definitely be worth more than what they currently pay for the amount of time spent.

You cannot redeem any rewards unless you send them a photo of your personal ID. This was not mentioned when signing up.

Their customer service also sent emails with incorrect grammar, further leading me to believe that this survey site is a scam.

I would never recommend this website.

The day I went to redeem my $70+ you sent me an email of accusing my account of being fake. Where does this money go, when you decide that a new member is no longer verified?

As for the incorrect grammar, this was in a direct quote from the terms and conditions provided in the email in quotation marks. When the terms and conditions don’t make grammatical sense, then there is a valid cause for concern. Asking for personal ID before redeeming money after hours of doing surveys AND making money for you, appears to be a fraudulent process.