Octopus Group Omdömen 

152
•
TrustScore 2.5 av 5

2,5

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 1 av 5 stjärnor

I’ve been offered my first survey of $3.92 for a estimated 14min survey. That works out significantly below minimum wage for your time and it will likely take me a lot longer than 14 minutes for the w... Se mer

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Betygsatt 4 av 5 stjärnor

I have been getting slow but steady surveys,and through octoqual enjoyed a 90 minutes discussion with a few others,on a very relevant matter. I look forward to more,both surveys and discussion groups,... Se mer

Betygsatt 2 av 5 stjärnor

I did a 2 hour music survey where I had to listen to snippets of 900 songs and rate the song from poor to great- was promised $125 for this survey which was 120 min and I received $5.00 ;) poor form O... Se mer

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Betygsatt 4 av 5 stjärnor

In the past month I’ve got overv$40 and successfully transferred it to my bank Yes it’s annoying to get through one completely and then be told you don’t qualify or enough in your group have done i... Se mer

Företagsinformation

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Informationen kommer från olika externa källor

We are shaking up the panel industry in Australia. Your time is valuable so we provide the best cash return for it, double the other providers, sometimes more.


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2,5

Dålig

TrustScore 2.5 av 5

152 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

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2,5

Alla omdömen

(152)

18 omdömen under de senaste 12 månaderna

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Betygsatt 5 av 5 stjärnor

In my opinion, the best survey company of them all

I have just read through the reviews on here and am honestly amazed that people say they have had such bad experiences. In the time I have been with Octopus Group (a few years now) whenever I have had an issue of any kind, it has been resolved speedily and to my satisfaction. Not once have I had any problems cashing out my rewards and this company is by a long way the best paying at 28c per minute.
I attempt to answer all surveys honestly and to the best of my ability and have never been flagged for giving dud answers. All in all, by far the best survey company as far as I am concerned - and I am about to post a scathing review of another company which pays 16c per minute and has left me with a very bad taste in my mouth.

7 juli 2024
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

really really bad...

really really bad...
i went with octopus as it's claimed they are one of the higher paid providers.
in ACTUALITY, as many many others say, MULTIPLE, consistent survey errors & issues that trigger their 'fraud' protection even without answering anything (not even getting to the survey)!!
in the end, very few invitations come, very few get successfully completed.
i'm a member of other survey sites & by far this is the WORST - in frequency of surveys offered, errors but particularly in staff handling.
they really do NOT care about their users...
go with a site with better all round offerings.
oh, & their redemption process is a pain in the a$$!! (needing to send text messages at your own cost to access 'your' money) - even banks don't do that!!
final insult to injury (if that were even remotely possible), like others have said, i had my account shut down despite 'reading every question' & 'answering honestly'.
they don't WANT 'honest' answers...& they do NOT value their users or their time.
look to others to avoid massive loss of time.

4 maj 2024
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Scum of the earth DATA THIEVES WHO WILL…

And they have the nerve to say I done the wrong thing! There fools are insane!
Scum of the earth DATA THIEVES WHO WILL SHUT YOUR ACCOUNT DOWN FOR QUESTIONING UNPAID SURVEYs. I even supplied screenshots of the last page of the surveys for proof of completion yet they still shut my profile down and stole all my data! It's criminal I will have this site shut down as this is an illegal scam site!

5 mars 2024
Omdöme utan inbjudan
Logotyp för Octopus Group

Svar från Octopus Group

Unfortunately, there will always be a small subset of people that do the wrong thing but still see themselves as victims.

Betygsatt 1 av 5 stjärnor

They shut my account for giving what…

They shut my account for giving what they deemed "false answers". I completed the surveys as best as I could and this is the rubbish they push out. An organisation with very little credibility.

11 mars 2024
Omdöme utan inbjudan
Logotyp för Octopus Group

Svar från Octopus Group

The fact that "false answers" as you put it were involved show that we are credible by performing validation checks to make sure that quality and honest feedback is being provided. Loosely speaking, accounts don't get auto closed for a one off flagging, a 2 week suspension is the first step and if it keeps happening then the account is a candidate for membership cancellation.

Betygsatt 1 av 5 stjärnor

DO NOT RECOMMEND

Staff are arrogant and perfect at sending standard responses and pretending to not know what you’re talking about. ‘Screens out or times out’ more than any other survey provider. They’ll also sell you their BS that we don’t get paid if you don’t get paid. Staff couldn’t care less about their constant errors with Octopus surveys. Surveys constantly say you’re not eligible after wasting 6-10 minutes of your time on octopus surveys. They also send surveys out not targeted to the questionnaire you have to fill in. Staff are not interested in helping. Whoever they’re hiring are not doing their business any justice. Also as an employer I would never use this business for data. EVER. I highly recommend not signing with this mob.

7 februari 2024
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

too hard to make anything

I can make more in a single day with another site than in 6-8 months with Octopus Group Maybe it would be slightly worthwhile if there were a reasonable amount of studies but there isn't so I'll be sticking with my other site where it's simple to make $20-$40 every day that I can have put directly in my paypal rather than giving them access to my bank account

7 december 2023
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Pompous arrogant staff

Pompous, arrogant bunch. They seriously think they are the best and highest paying of the online surveys. They are not.
1 or 2 surveys a week, at best.
I self quit this site after about 7 years.
I did a $14 survey which I completed every day as per instructions. They did not honour it.
Like rewardia, they are the best at screen outs.
Do not be fooled by any high paying survey that says, wait 4--6 weeks, or download any aps. They will screw you over.
I've made more in 1 month with a competitor than this trash in 1 year.
Octopus gave me the 70c so I could have my $20 total to see me off.
I always stand up to ripoff companies like rewardia and octopus with aggression and you should all do the same.
Do not believe the, 'we don't get paid for incomplete surveys part'.

27 november 2023
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Beware

Beware, they suck you in and give you questionnaires and add money to your account. But you can’t withdraw the money until it hits a certain amount. I had my account terminated and once I emailed they re-activated it. Then they did it again and I’ve had no response from them at all. So I guess the money they paid me is now theirs as I can’t access it and they won’t respond. I wonder how many other people they do this to.

26 november 2023
Omdöme utan inbjudan
Logotyp för Octopus Group

Svar från Octopus Group

Hi Debra, sounds like your account was automatically flagged as being accessed from outside of Australia and there is a conversation between you and support. It may be that you are using a vpn or some other masking software that is tripping the validation (or that you were just overseas).

Betygsatt 1 av 5 stjärnor

Impossible to redeem funds

The method for redeeming funds does not work. It is obvious how to contact a support team. At best this is sloppy and disrespectful. I will reserve judgement on whether it’s more than incompetence until I have had or not had a reply from the support “group” (contact details could only be found on this review site).

26 oktober 2023
Omdöme utan inbjudan
Logotyp för Octopus Group

Svar från Octopus Group

Hi Mick, we don't use any "donotreply" email addresses so you can reply to any email that we send you and you'll get a reply. The standard address is support@octopusgroup.com.au

Betygsatt 4 av 5 stjärnor

Great survey platform for those with extra time!

I’ve joined this online survey company for well over 6months now and I’m honestly impressed.

My total earnings is around $200. I’m not actively doing the surveys every single day, only when I get the chance and time to do it. Now these surveys range from different pays from $0.50 to even $20 per survey and time to complete can range from 2min to 30min.

Overall, if you have time to sit down and complete a few surveys for 10-30min, it all accumulates slowly throughout the months and you’ll find yourself being able to purchase a McDonald’s family meal from your survey money :)

My only problem would be sometimes you won’t be an eligible participant if you aren’t a qualified register. Other than that Octopus Group is great and I still use it till this day!

30 september 2023
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Cash Redeeming

I have tried on 4 occasions to redeem an amount,still waiting
It is now 1/11 and once again and not paid,maybe after completing last survey for and organisation that is 800 metres from home I think a visit will be necessary to let them know this organisation does not PAY
I have just tried your phone number with the answer being it's unavailable,just PAY ME look under Adrian Schofield

23 oktober 2023
Omdöme utan inbjudan
Logotyp för Octopus Group

Svar från Octopus Group

Have you contacted support@octopusgroup.com.au yet? I can't see anything under Joe Scho in the support tickets. This might help you. https://support.octopusgroup.com.au/articles/216535-i-cant-send-to-the-verificationconfirmation-number and there are other support articles to review

Betygsatt 1 av 5 stjärnor

Disappointed

Their internal system to suspend people is a joke.
It's too harsh.

I'm a member of other survey sites where I have no issue with quality control, but Octopus Group will ban you at the drop of a hat.

Sometimes the survey client surveys fail, but they'll flag your profile because you incompleted the survey or did something wrong, yet the survey might freeze.

I’ve also tried to resolve this with staff.

It’s a company issue.

18 oktober 2023
Omdöme utan inbjudan
Logotyp för Octopus Group

Svar från Octopus Group

If you're account has been automatically blocked it will most likely be a security precaution regarding account access, this is simple to resolve by contacting support@octopusgroup.com.au
If you received a data quality notice that you don't agree with the you can also contact support@octopusgroup.com.au to have it followed up with the client.

Betygsatt 1 av 5 stjärnor

Was alright until I reached the cash…

Was alright until I reached the cash out amount, now all of a sudden I haven't had a successful survey almost all of them have screened me out. Seems a bit strange that it works until your close to cash out.

6 oktober 2023
Omdöme utan inbjudan
Logotyp för Octopus Group

Svar från Octopus Group

I guarantee that our system doesn't do that, we don't get paid if our members don't complete surveys so it is counter-intuitive to put something in place that stops surveys being completed.

Betygsatt 5 av 5 stjärnor

There has been many times screen out my…

There has been many times screen out my surgerys but thats definitely not octopus group fault it’s because the survey taker also need what they want and they also don’t want to waste money on unwanted things. After all i’m happy with the service.

22 september 2023
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Please don’t bother they are scammers

Please don’t bother they are scammers. Before they use to be legit now they are absolutely useless.
Don’t Sign anything with them, you are just wasting your time.

15 september 2023
Omdöme utan inbjudan
Logotyp för Octopus Group

Svar från Octopus Group

I'm not sure why you are putting a review now as your account shows you've not attempted a survey since the 10th May 2023 and we've issued you over 90 survey invitations since then.... So what is it that we seem to have done during that period that you now feel compelled to share an.... opinion?

Betygsatt 5 av 5 stjärnor

Excellent rewards for surveys…

Excellent rewards for surveys Unfortunately I don't qualify for all of them but that's okay because when I do I am pleased with the amounts I get paid. Would love to see more companies added to the egift cards and some removed, like priceline that don't allow online use All in all I would highly recommend for a little time you gain a bit of spending money

11 augusti 2023
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

This company can improve by going into…

This company can improve by going into liquidation. Information thieves and frauds.

Don't waste your time, you would get more achieved by mopping your floor or watching paint dry.

BEWARE of these energy and time scammers!

Companies such as Octopus Group make an enormous amount of money by exploiting respondents time only to "screen you out". But where does the info you've provided actually go?

Think about it guys!

9 augusti 2023
Omdöme utan inbjudan
Logotyp för Octopus Group

Svar från Octopus Group

While you are entitled to your opinion, one fact you may not know is that we don't get paid if you don't complete the survey. We actually lose money when you screen out but that doesn't mean screening out isn't disappointing... for all of us.

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