Rob was great. Really nice bloke to deal with and when some problems arose, he did all he could to rectify them and get the floor delivered within the original timeframe mentioned
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I have been purchasing goods off Nu-Heat for over 20 years good service and good quality equipment
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Looking for a part was not easy on a old system ,2013 but, after e_ mailing and phone call, I was able to locate valve insert for blending valve. No I have t got that thundering sound through pipewor... Se mer
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Quick response, clear advice on problem. Part needed in stock (but quite expensive) Arrived quickly and safely.
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Företagsinformation
Om Nu-Heat Underfloor Heating & Renewables
Skrivet av företaget
Nu-Heat is proud to be the most experienced integrated underfloor heating and renewables specialist in the country.
With over 80,000 customers already enjoying our systems, you can count on us to heat your home in the best possible way.
FIND THE UFH SYSTEM FOR YOU GET A FREE QUOTE
Why Nu-Heat?
Skrivet av företaget
- Bespoke heating design
- Our in-house designers tailor each system to the property, guaranteeing performance.
- Award-winning service
- The only heating company to be awarded a Distinction by the Institute of Customer Service.
- Lifetime technical support
- We support Nu-Heat systems for life. You can always call on us if you need help.
Kontaktuppgifter
Heathpark House, Devonshire Road, Heathpark Industrial Estate, EX14 1SD, Honiton, Storbritannien
- 01404 549770
- info@nu-heat.co.uk
- www.nu-heat.co.uk
The Ultimate Guide to Underfloor Heating
4,7
Utmärkt
1 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Great service
11 december 2025
Svar från Nu-Heat Underfloor Heating & Renewables
Hi Rob, it's great to hear you're happy with the service you received. Thanks for taking the time to leave a review!
Svar från Nu-Heat Underfloor Heating & Renewables
Hi Rob, thanks for leaving your review! We're glad to hear you're happy with the product and service you've received
Understood the problem and offered…
Understood the problem and offered appropriate guidance
3 december 2025
Svar från Nu-Heat Underfloor Heating & Renewables
Hi Paul, I am pleased we were able to help and thank you for taking the time to leave a review
Excellent Customer Service and Support
Design, supply and support have all been excellent so far. I have yet to start installing the system - nice little job for the festive period.
The boxes delivered have everything required including a very comprehensive set of design specs and instructions.
I needed to tweak the design when it was first issued due to a slight change in the house renovation plans and Nu-Heat were happy to accommodate this change and reissue the layout design for the pipe layout without any fuss. There always seems to be someone on the end of the phone able to help with questions which is reassuring. I'm not expecting this over Christmas. This part of the job should be fine.
2 december 2025
Svar från Nu-Heat Underfloor Heating & Renewables
Hi Phil, this is great to hear and we are always here should you need any help with the install. Thank you for taking the time to leave a review and we hope you enjoy your system. Have a great Christmas!
Svar från Nu-Heat Underfloor Heating & Renewables
Hi Carmen, thank you for taking the time to leave a review. We are pleased you are happy with the service you received.
First class customer service
19 november 2025
Svar från Nu-Heat Underfloor Heating & Renewables
Hi Cheryl, that's great to hear. We are pleased you are happy and thank you for taking the time to leave a review.
Svar från Nu-Heat Underfloor Heating & Renewables
Hi Nigel, we are pleased you are happy with the service you received and thank you for taking the time to leave a review.
Answer from tech team was quick and…
Answer from tech team was quick and they were able to quickly identify the parts I required.
Fast delivery.
4 december 2025
Svar från Nu-Heat Underfloor Heating & Renewables
Hi David, thank you for taking the time to leave a review. We are pleased you are happy with the service you received.
Svar från Nu-Heat Underfloor Heating & Renewables
Hi Laurence, thank you for your review. We're happy to hear you're pleased with the quick service you received.
Svar från Nu-Heat Underfloor Heating & Renewables
Hi Robert, we're glad to hear you're happy with the part and service you received. Thanks for leaving a review!
Helpful advice from tech support
Helpful advice from tech support, parts supplied promptly.
3 december 2025
Svar från Nu-Heat Underfloor Heating & Renewables
Hi there, thank you for your review. We're pleased that you're happy with the service you received!
Simple to order the right spare part
Simple to order the right spare part. Quick delivery
2 december 2025
Svar från Nu-Heat Underfloor Heating & Renewables
Hi Grenville, thank you for taking the time to leave a review, we are pleased you were able to find the part you required.
A credit to Nu-Heat
Your technical support team were knowledgeable, friendly and genuinely wanted to help.
28 november 2025
Svar från Nu-Heat Underfloor Heating & Renewables
Hi Julian, I am pleased they were able to help and will pass your feedback on. Thank you for taking the time to leave a review
Svar från Nu-Heat Underfloor Heating & Renewables
Hi Tom, thank you for taking the time to leave a review, we are pleased you are happy with the service you received.
Cost of packaging (Jiffy bag inside…
Cost of packaging (Jiffy bag inside plastic bag) and postage is excessive at£9.99. So a spare part costing just over £10, add Vat and p/p becomes over £24.
26 november 2025
Svar från Nu-Heat Underfloor Heating & Renewables
Hi Ronald, thank you for taking the time to leave a review. I am sorry you are not happy with the delivery costs and will pass your feedback onto our delivery department.
Excellent advice and assistance.
26 november 2025
Svar från Nu-Heat Underfloor Heating & Renewables
Hi Michael, that's great to hear. We are pleased you are happy and thank you for taking the time to leave a review.
Svar från Nu-Heat Underfloor Heating & Renewables
Hi Ian, we're happy to hear you're happy with the service you received. Thank you for leaving a review
A very helpful team
A very helpful team, who seem co-ordinated. Including Sales, technical, design, orders with delivery and customer services
25 november 2025
Svar från Nu-Heat Underfloor Heating & Renewables
Hi Colin, thank you for taking the time to leave a review. We're pleased to hear you're happy with the service you received!
Problem resolved quickly.
24 november 2025
Svar från Nu-Heat Underfloor Heating & Renewables
Hi Tony, thank you for taking the time to leave a review. We are pleased we were able to help and you are happy with the service you received.
Svar från Nu-Heat Underfloor Heating & Renewables
Hi Stephen, thank you for taking the time to leave a review, we are pleased you were happy with the service you recieved.
Detta är Trustpilot
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Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.