I was greeted warmly by the wonderful colleague Rita at: Northgate Vehicle Hire, Colwood Lane, Warninglid, RH17 5UE, who dealt with my service and provided me with a replacement vehicle. Which was ver... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Delivered car spot on in time to my home address thank you. Top condition clean inside out and the bloke who delivered, Darren, took his time to answer all of my questions in details, always polite an... Se mer
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Extremely helpful staff, specially Paul & Alika. Come here too often to admit but these guys are always so helpful, polite, good laugh and they always go the extra mile.
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Friendly staff at front desk, very helpful. The job was done quicker than expected , which was a nice surprise . Jake Evans came out with our keys , he was very polite , smiling and good eye conta... Se mer
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Företagsinformation
Informationen kommer från olika externa källor
With over 50,000 vehicles and 50 branches nationwide, Northgate has grown to become the UK's largest B2B light commercial vehicle rental provider. Our mission is to give businesses the reliable vans they need with minimum fuss. This is backed up by a high-quality maintenance programme and 24/7 breakdown cover on all our vehicles, as well as our investment in our own state of the art workshops. Call us today on 0330 042 0790 for more information or visit our website www.northgatevehiclehire.co.uk
Northgate Vehicle Hire
Skrivet av företaget
- Whether you need one or 1000+ business vans, our hire options and fleet management services can be tailored to your needs.
- We can do more than just providing the vehicles your business needs. Our growing range of fleet management services can help you reduce costs, improve operating efficiencies, and meet your legal and duty of care obligations. Existing customers can hire more than just vans from Northgate with HGVs, minibuses, cars, 4x4s and luxury cars available at very competitive prices.
Kontaktuppgifter
Colwood Lane, Haywards Heath, RH17 5UE, Warninglid, West Sussex, Storbritannien
- 01293 522 225
4,9
Utmärkt
183 omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 96 % av sina negativa omdömen
Svarar vanligtvis inom 48 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Warm and welcoming
I was greeted warmly by the wonderful colleague Rita at: Northgate Vehicle Hire, Colwood Lane, Warninglid, RH17 5UE, who dealt with my service and provided me with a replacement vehicle. Which was very fast and efficient. I was offered a coffee whilst I waited and at all times, was kept well informed. Exemplary customer service. Rita is a credit to your company.
4 september 2026
Omdöme utan inbjudan
Svar från Northgate Vehicle Hire - Crawley
Hi Joe, thank you for your review!
We're delighted to hear that Rita provided such a warm welcome and made your visit fast, efficient, and stress-free.
It's wonderful to know that you were kept informed throughout, offered a coffee while you waited, and received exemplary customer service from start to finish. ☕😊
We'll be sure to pass your kind words on to Rita. She's a real credit to the team, and we're sure she'll be thrilled to receive your feedback.
Thank you for taking the time to share your experience. We really appreciate it and look forward to welcoming you back again soon! 🚐
Take care,
Emma
Delivered car spot on in time to my…
Delivered car spot on in time to my home address thank you. Top condition clean inside out and the bloke who delivered, Darren, took his time to answer all of my questions in details, always polite and extremely helpful.
24 augusti 2026
Omdöme utan inbjudan
Svar från Northgate Vehicle Hire - Crawley
Hi Chris, Thank you for your review!
We're delighted to hear that Darren delivered your vehicle right on time and that it arrived in excellent condition. ✨
It's fantastic to know that Darren took the time to answer all your questions thoroughly and provided such polite and helpful service throughout. We'll be sure to pass on your kind words to him.
Thank you for choosing Northgate and for taking the time to share your feedback. We hope you enjoy your vehicle and look forward to assisting you again in the future!
Take care,
Emma
Thank you Jake Evans
Friendly staff at front desk, very helpful.
The job was done quicker than expected , which was a nice surprise .
Jake Evans came out with our keys , he was very polite , smiling and good eye contact. He was also informative about where he had left the van .
Thank you 😊
24 augusti 2026
Omdöme utan inbjudan
Svar från Northgate Vehicle Hire - Crawley
Hi Suzanne, thank you for your review!
We're delighted to hear that you found our front desk team friendly and helpful, and that the work was completed sooner than expected. 👏
It's especially great to hear your kind words about Jake Evans. We'll be sure to pass on your feedback about his polite, friendly manner and the helpful information he provided when returning your keys.
Thank you for taking the time to share your experience. We really appreciate it and look forward to welcoming you back again soon!
Take care,
Emma
The two ladies on reception were very…
The two ladies on reception were very welcoming and helpful, and workshop Jake had me back on the road in no time at all . Thanks again . Dan , technical surfaces!
18 augusti 2026
Omdöme utan inbjudan
Svar från Northgate Vehicle Hire - Crawley
Thank you for your review, Dan!
We're pleased to hear that our reception team made you feel welcome and that Jake got you back on the road so quickly. 🔧
We'll be sure to pass on your kind words to the team. Thanks again for your feedback and for choosing Northgate!
Take care,
Emma
Extremely helpful staff
Extremely helpful staff, specially Paul & Alika. Come here too often to admit but these guys are always so helpful, polite, good laugh and they always go the extra mile.
21 augusti 2026
Omdöme utan inbjudan
Svar från Northgate Vehicle Hire - Crawley
Thank you for your review, Stephen!
We're delighted to hear such lovely feedback about Paul, Alika, and the team.
It's fantastic to know that, whenever you visit us, you find the team helpful, polite, and always willing to go the extra mile. We're especially pleased that they can make the experience a positive one with a bit of good humour along the way! 😊
We'll be sure to pass your kind comments on to Paul and Alika. Thank you for your continued support, and we look forward to seeing you again soon. 🚚
Take care,
Emma
Paul E was very helpful and efficient
Paul E was very helpful and efficient. Highly recommended.
19 augusti 2026
Omdöme utan inbjudan
Svar från Northgate Vehicle Hire - Crawley
Hi Francis,
Thank you for taking the time to leave such positive feedback.
We're delighted to hear that Paul was able to assist you efficiently and provide a helpful service experience.
Your recommendation is greatly appreciated, and we'll be sure to pass your comments on to Paul and the rest of the team. Thank you for choosing our service.
Take Care,
Emily
Vehicle misery
Very prompt and helpful service, great coffees machine.
12 augusti 2026
Omdöme utan inbjudan
Svar från Northgate Vehicle Hire - Crawley
Hi Ian, thank you for your review!
We're so pleased to hear you received very prompt and helpful service from the team at Northgate. 🌟
It's also great to know that you enjoyed our coffee machine while you were with us! ☕😄 We believe it's the little touches that can make a visit even more enjoyable.
Thank you for taking the time to share your feedback and for choosing Northgate. We really appreciate your kind words and look forward to welcoming you again soon. 🚐
Take care,
Emma
NORTHGATE CRAWLEY
Amazing team. Amazing time waiting. North gate Crawley thank you to Rita and alika for an amazing time waiting for my van to be ready
11 augusti 2026
Omdöme utan inbjudan
Svar från Northgate Vehicle Hire - Crawley
Hello, thank you for your review!
We're so pleased to hear you had a great experience with the team at Northgate Crawley.
A special thank you for mentioning Rita and Alika. 👏 They'll be delighted to know they helped make your wait while the van was being prepared a positive one.
Thank you for choosing Northgate, and we hope to see you again soon. 🚚
Take care,
Emma
Take care,
Northgate Crawley and the amazing Paul
Paul. E was amazing helped massively and effectively, quick change over and had me back on the road in 30 mins
10 augusti 2026
Omdöme utan inbjudan
Svar från Northgate Vehicle Hire - Crawley
Hi Danny, thank you for taking the time to leave this feedback!
We're delighted to hear that Paul E was able to help you so effectively. 🌟 It's great to know he acted quickly, managed the vehicle changeover smoothly, and got you back on the road in just 30 minutes 🚚💨.
Your comments will be shared with Paul and his management team as recognition of the excellent service he provided. 👏👏
Thank you for choosing Northgate, and we look forward to supporting you again in the future.
Take care,
Emma
Van service
Excellent customer service from the reception staff. Very happy overall.
7 augusti 2026
Omdöme utan inbjudan
Svar från Northgate Vehicle Hire - Crawley
Hi Mark, thank you for your lovely review! 😊
We're delighted to hear that you received excellent customer service from our reception team and that you were very happy with your experience overall. 🌟
We'll be sure to pass on your kind words to the team, who will be thrilled to hear your feedback. Thank you for taking the time to share your experience with us. 🙌
We really appreciate your support and look forward to welcoming you back again soon! 🚗
Take care,
Emma
Svar från Northgate Vehicle Hire - Crawley
Hi Jordan, thank you for your review!
We're delighted to hear you received great service. We really appreciate you taking the time to share your feedback and look forward to helping you again in the future.
Take care,
Imogen
Thank you Phil & Rita for all your help…
Thank you Phil & Rita for all your help and for the great customer service!
3 juli 2026
Omdöme utan inbjudan
Svar från Northgate Vehicle Hire - Crawley
Hi there, thank you for your lovely review!
We're delighted to hear that Phil and Rita provided such great customer service and were able to help you. We'll be sure to pass your kind words on to them – they'll really appreciate your feedback.
Thank you for choosing Northgate. We look forward to welcoming you back again soon!
Take care,
Imogen
Extremely helpful and very informative
Extremely helpful and very informative. 100% recommend.
Crawley depot
Paul E.
6 juli 2026
Omdöme utan inbjudan
Svar från Northgate Vehicle Hire - Crawley
Hi Jack, thank you for your fantastic review!
We're delighted to hear that you found our Crawley team so helpful and informative. It's especially great to know that Paul E made such a positive impression – we'll be sure to pass your kind words on to him.
Thank you for your recommendation and for choosing Northgate. We really appreciate your feedback and look forward to welcoming you back again soon!
Take care,
Imogen
Very friendly
Very friendly
Kept me upto date with whats happening regarding how long it would take and if there was any issues with the van hired
3 juli 2026
Omdöme utan inbjudan
Svar från Northgate Vehicle Hire - Crawley
Hi Jason, thank you for your great review!
We're delighted to hear that you found our team friendly and that they kept you updated throughout the process. Clear communication is really important to us, so it's fantastic to know you were kept informed about the timescales and any issues with your hire vehicle.
We really appreciate your feedback and thank you for choosing Northgate. We look forward to helping you again in the future!
Take care,
Imogen
Staff and service were superb
Staff and service were superb! The team were incredibly helpful and offered me an area to work while I waited. Coffee and tea station meant I could help myself while I waited. Great experience all round.
3 juli 2026
Omdöme utan inbjudan
Svar från Northgate Vehicle Hire - Crawley
Hi Aaron, thank you for taking the time to leave such a wonderful review!
We're delighted to hear that you had such a positive experience with our team. It's great to know you found everyone so helpful and that the workspace, along with the tea and coffee facilities, made your wait more comfortable and productive.
Your kind words mean a great deal to us, and we're so pleased we could make your visit a great experience from start to finish. Thank you for choosing Northgate, and we look forward to welcoming you back again soon!
Take care,
Imogen
Paul E was very helpful and made the…
Paul E was very helpful and made the process so smooth
2 juli 2026
Omdöme utan inbjudan
Svar från Northgate Vehicle Hire - Crawley
Hi Saphron, thank you for your wonderful review!
We're delighted to hear that Paul E was so helpful and made the process smooth and straightforward for you. We'll be sure to pass on your kind feedback to him – he'll really appreciate it.
Thank you for choosing Northgate. We look forward to helping you again in the future!
Take care,
Imogen
Very organised and friendly
Very organised and friendly. Paul E kept me updated on when my vehicle was going to be ready and made sure that I had everything I needed refreshment wise as it’s been extremely hot during this heat wave. Very impressed. Thank you north gate
26 juni 2026
Omdöme utan inbjudan
Svar från Northgate Vehicle Hire - Crawley
Hi Georgia, thank you for your wonderful review!
We’re delighted to hear that you had such a positive experience with our team.
It’s great to know that Paul E kept you updated throughout your visit and made sure you had everything you needed while you waited, especially during the recent hot weather. Providing thoughtful, attentive service is something we take great pride in, and we’re pleased this made such a positive impression.
We’ll be sure to pass your kind feedback on to Paul and the team. Thank you for taking the time to share your experience, and we look forward to welcoming you again in the future!
Take care,
Imogen
Paul E
Paul E - was very helpful cheerful and offered great service.
Mark the manager was very knowledgeable and really knew his beans when it came to the vehicles.
25 juni 2026
Omdöme utan inbjudan
Svar från Northgate Vehicle Hire - Crawley
Hi Aaron, thank you for your fantastic review!
We’re delighted to hear that Paul E provided such helpful, cheerful service and made your visit a positive experience.
It’s also great to know that Mark’s knowledge and expertise stood out. We’re sure he’ll appreciate hearing that he really "knew his beans" when it came to the vehicles!
We’ll be sure to pass your kind feedback on to both Paul and Mark. Thank you for taking the time to share your experience, and we look forward to welcoming you again in the future.
Take care,
Imogen
Svar från Northgate Vehicle Hire - Crawley
Hi Rob, thank you for your lovely review!
We’re delighted to hear that you found our staff very friendly and that the gentleman on the front desk made such a positive impression.
We really appreciate you taking the time to share your feedback and look forward to welcoming you again in the future!
Take care,
Imogen
Great service
Great service, Paul E managed to fit me in,even though I wasn't booked in. Keep up the good work 👏
Mark.
24 juni 2026
Omdöme utan inbjudan
Svar från Northgate Vehicle Hire - Crawley
Hi Mark, thank you for your great review!
We’re delighted to hear that Paul E was able to fit you in at short notice, even without a booking, and that you received such a positive service experience.
We’ll be sure to pass on your kind feedback to Paul and the team. It’s always great to hear when our staff go the extra mile to help.
Thanks again for taking the time to share your experience — we really appreciate it! 👏
Take care,
Imogen
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
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