Great agency with an excellent team. The staff are professional, supportive, and always willing to help. The clients are lovely to work with, and Newcross is one of the most organised companies I’ve c... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I'd like to give a big shout out to the young man on the A&E reception called Dean. He was absolutely fantastic. He was polite, professional and kept my brother and I regularly updated to my Mum's... Se mer
I have been working with Newcross Healthcare for almost four years now, and I can honestly say that my experience has been amazing. The management is very supportive, professional and approach... Se mer
Företaget har svarat
I live in a high widely populated area with loads of nursing homes. Newcross only offered me a few shifts then nothing for a year. They said they’d help and look into it but never did. What a huge was... Se mer
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Företagsinformation
Skrivet av företaget
Newcross Healthcare provides compassionate, professional healthcare staff to care homes, hospitals, and communities nationwide — 24/7
Kontaktuppgifter
48 Chancery Lane, WC2A 1JF, London, Storbritannien
- www.newcrosshealthcare.com
4,1
Bra
382 omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 60 % av sina negativa omdömen
Svarar vanligtvis inom 1 månad
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
The support team is very supportive
The support team is very supportive
5 september 2025
Omdöme utan inbjudan
Svar från Newcross Healthcare
Thank you for taking time to leave us a review :)
Lack integrity
Lack integrity, high decrimination, bias and abuse of staff. Would not recommend them for anyone.
5 augusti 2025
Omdöme utan inbjudan
very helpful
very helpful, persisted till got the requested information
11 juli 2025
Omdöme utan inbjudan
Svar från Newcross Healthcare
Thanks for taking time to review us!
I was giving an excellent attention
I was giving an excellent attention
8 juli 2025
Omdöme utan inbjudan
Svar från Newcross Healthcare
Thank you so much!
The support is very professional and…
The support is very professional and helpful
4 juli 2025
Omdöme utan inbjudan
Svar från Newcross Healthcare
That's great to hear - thanks for your review
Svar från Newcross Healthcare
Thanks for taking time to review us!
No work available …
Took weeks to join and become compliant. No shifts available once joined even with a 100 mile radius. Told at interview lots of work available. Wasted my time with training and the 1 hour orientation teams call!
23 juni 2025
Omdöme utan inbjudan
I never started to work
I hade an interview with this company that it was successful ,then they asked me to complete e learnings,to pay PVG ,to give them all info required,and of course I did it,it's still 3 months that I'm waiting to start to work with them but nothing is happening,I also got in touch with support online but they are not resolving my issue, absolutely disappointing,I completed everything required and I paid the PVG on my own....what a waste of time and money...very disappointed 😞
12 juni 2025
Omdöme utan inbjudan
I left Newcross Healthcare in 2022…
I left Newcross Healthcare in 2022 after a handful of shifts and am still awaiting my P45. HMRC still identify NH as my additional job and despite speaking with them again this week (call handler excellent and emailed payroll whilst I was on the phone) I am still waiting. No communication or follow up from payroll How long does it take to email a P45???
6 juni 2025
Omdöme utan inbjudan
Very happy with the response
Very happy with the response, Informative and polite.
2 juni 2025
Omdöme utan inbjudan
Svar från Newcross Healthcare
Thank you!
Newcross Healthcare Plymouth
In the spirit of transparency, i can genuinely say that Newcross Healthcare Plymouth would benefit from having an in-house quality monitoring officer to guarantee your clients' care is delivered in the way they wish.
From
"The Plymouth Care Whisperer"
8 maj 2025
Omdöme utan inbjudan
The service was really helpful
The service was really helpful, they attended to all queries properly and provided the necessary support.
14 maj 2025
Omdöme utan inbjudan
Svar från Newcross Healthcare
That's great to hear, thanks!
I had a good time communicating with…
I had a good time communicating with the AI powered response as it was able to meticulously get the right details concerning my issues and proferred advice and support on how to best resolve my account inactivity issues.
9 maj 2025
Omdöme utan inbjudan
Svar från Newcross Healthcare
We're really pleased Anoa got you the answers you needed!
Svar från Newcross Healthcare
Great!
Good response
Although it wasn't the news I was experiencing, the response was timely and polite. Thank you Richard
6 maj 2025
Omdöme utan inbjudan
Svar från Newcross Healthcare
Thanks for letting us know :)
Needed urgent support which I…
Needed urgent support which I unexpectedly got because of time. Felt so much supported 😃
6 april 2025
Omdöme utan inbjudan
Svar från Newcross Healthcare
We're really pleased you were happy with our service :)
I had absolutely no idea how the…
I had absolutely no idea how the Newcross Healthcare app works and Richard from the support team was able to answer all my questions professionally. I was happy with the quick response.
28 mars 2025
Omdöme utan inbjudan
Svar från Newcross Healthcare
Thank you for your positive review! We're glad to hear that Richard was able to assist you with the HFGo App and answer all your questions. We strive to provide excellent customer service to ensure that our staff members have a positive experience with our services.
The way Molly directed and helped me…
The way Molly directed and helped me with my issue made everything seem easy and always doable ,Thank you for a good and proper guidance
26 mars 2025
Omdöme utan inbjudan
Svar från Newcross Healthcare
Thank you for your review! We're thrilled to hear that Molly provided you with excellent guidance and assistance, making everything seem easy and doable.
We appreciate your kind words. Our team members, like Molly, are dedicated to providing the best possible customer service.
Svar från Newcross Healthcare
Thank you for your positive review! We're glad to hear that you found the team very helpful.
We value the importance of being helpful and aim to go above and beyond. Whether it's answering questions, addressing concerns, or providing guidance, we are here to support you every step of the way.
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