Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Pessimo sito non rispettano le loro regole prodotto costoso e scadente lo sconsiglio
Bisogna fare attenzione anche con i pagamenti perché senza nemmeno confermare la propria scelta parte l addebito e poi è impossibile cancellare l ordine
Reported to the consumer protection agency. Absolute scam.
Unfortunately I can’t choose less then one start which they deserve it :)
after waiting nearly 2 month the delivery of a protecting case for my iPhone it arrived finely with a broken screen 👍🏼 And I didn’t hear boo back from them
!!! STAY AWAY!!!
Id put 0 stars if i could, absolutely shocking customer service
Cards and packaging came damaged and they refused to send out any more or even refund me
I purchased a deck of cards for my wife as she is a collector. The site suggests using the shop app to track the package. It was being shipped from China. I checked the app 2 weeks later to find that it was shipped from China to Switzerland. I live in the Pacific North West United States. I sent an email inquiring what happened, and they responded with according to them the cards are in the correct country!? I wouldn't recommend this site to anyone.
Avoid avoid avoid
I have brought an iPhone mini phone case. They sent me the wrong case. They apologised and sent a replacement but this was the same as the incorrect one.
They now tell me it’s the correct one. My order states a different case. They have also admitted sending me the wrong case in emails. I have asked for a refund but they are refusing. I have asked several times for a returns envelope so I can return the wrong items to Hong Kong but they say I must pay for this and not be reimbursed. So they send the wrong item and then expect you to ship them back.
They are refusing to refund me still after more than 10 emails.
Avoid this site. They take your money and don’t give a toss and refuse to refund.
They won’t give me their legal representative either.
They take your money and run.
Just received an Iphone 12 pro case,
does not fit, absolutely rubbish
I ordered my product the decoration book and they did not ever mail it I sent them emails and they do not respond very unhappy
I had purchased a icing tip set and another set of something else I purchased it on the 6th of March it is now the 30th I have constantly been sending them emails saying hey why hadn't it shipped yet and their response oh you have to wait 7 to 10 business days. And then in another email they said 10 to 15 business days I want to take them to court and sue them there needs to be justice for all the scams that have happened it's unbelievable and unfair.
I placed an order for a cake decorating practice set which comes with 23 practice sheet and 1x practice board. When I recieved the product, the practice board is missing and I raised an enquiry to Neonstellar for the missing board and sent photo to them as well. They came back to. me and said they sent me the correct order and everything is provided for.
Please be aware of these people, will take your money and won't give your money worth.
Eventhough, the order says 23 practice sheet , they are back to back which somehow Neonstellar failed to mention in their website and the papers are not good quality either.
Please don't waste money like I did.
I bought items and they haven’t sent any shipment details even though they sent a confirmation email.
When I emailed them asking about my purchase they replied that the items are not available and they will transfer the money back. They mentioned that it might take up to 4 weeks to receive it.
I waited for the 4 were and haven’t received anything and their advertisement for the same product I bought is posted every day on Facebook
Tempi lunghissimi di consegna, spero solo il prodotto sia all'altezza, non l'ho ancora ricevuto!
too long delivery times
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.
