Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Perfect communication and a full explanation of the products each time you purchase makes me want to return. I love that each product is paraben free, I am highly allergic to chemicals and thrilled I... Se mer

Betygsatt 1 av 5 stjärnor

Shocking customer service. I have bought several products from them before and the silk smoothing blow dry balm really does not do what it says. It left my hair ratty and hard to brush. I contact... Se mer

Betygsatt 5 av 5 stjärnor

Discovered neal & wolf whilst on a spa day and have used their products ever since! The shampoo and conditioner has the signature smell which is Devine! I use their hair perfume as I struggle with str... Se mer

Betygsatt 5 av 5 stjärnor

I’ve ordered several products now, not only is my hair in the best condition it has ever been in but the service is quick and easy use with amazing customer service that keeps you up dated ever step o... Se mer

4,5

Utmärkt

TrustScore 4.5 av 5

57 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Har inte besvarat negativa omdömen

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Perfect products, easy clear website.

Perfect communication and a full explanation of the products each time you purchase makes me want to return. I love that each product is paraben free, I am highly allergic to chemicals and thrilled I have these products that actually work. This month I have purchased products that hydrate my hair and immediately the shampoo and conditioner have worked. Last month I decided to purchase products that give volume and again it gave just that! 😄

16 april 2026
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Shocking customer service

Shocking customer service. I have bought several products from them before and the silk smoothing blow dry balm really does not do what it says. It left my hair ratty and hard to brush. I contacted customer services to see if I could return as lots of companies do 30 day money back guarantee and I was met with, no we do not accept returns or offer refunds. So you can spend £20 on a product and hope for the best.

Ill not be ordering from them again. As customer service is rubbish as thr products do not deliver what they advertise.

30 mars 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Great products

I have no bought numerous items from Neal & wolf for my hair extensions. I can’t tell you how healthy looking and manageable my hair has become. The best products I’ve ever used after 6 years of trying other extensions hair products

14 mars 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Excellent products and great deals.

Excellent products and they often have great deals on. I am more likely to trust a company if they specialise in something rather than try to be a jack-of-all-trades. Will continue to purchase from them as my main shampoo, conditioner and treatments.

9 mars 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Salon feeling every wash day

Discovered neal & wolf whilst on a spa day and have used their products ever since! The shampoo and conditioner has the signature smell which is Devine! I use their hair perfume as I struggle with strong smells but this one is light and fresh. The oil and moisture mask are perfect for my dry, frizzy hair and leave it feeling like I’ve just left the salon every time I use it, Would absolutely recommend these products.

9 juni 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

AMAZING!!!

I’ve ordered several products now, not only is my hair in the best condition it has ever been in but the service is quick and easy use with amazing customer service that keeps you up dated ever step of the way! And freebies included are good too! So far I’ve had several shampoo and conditioners, a claw grip and most recently I bought a leave in conditioner and an amazing comb for the price I’d pay just for one elsewhere! The products last ages too!!

23 februari 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

The service is brilliant from placing…

The service is brilliant from placing your order there is lots of communication from when they get the order to when its going to be delivered with day and time
The delivery is quick normally takes 2 /3 days The products are excellent as well 👌

24 februari 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Excellent service

Excellent service.
I’ve been using Neal & Wolf products for years now as this is what my hairdresser uses.
I buy the 950ml duo shampoo and conditioner bottles. If you think it’s expensive for shampoo and conditioner it’s really not, the big 950ml bottles lasts months ( I wash my hair 3 times a week using these ). They smell absolutely amazing and I often get discount codes via email from Neal & Wolf to use to so that’s an added bonus.
I placed an order on Friday lunchtime and it was delivered Saturday morning. Super service.

30 januari 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Amazing customer service

Firstly these products are amazing, not only do they smell great but have helped the condition of my hair enormously!
This review is regarding their customer service, I contacted them after placing an order which contained a birthday present, I needed it quickly but as it was free delivery, I didn’t have an option to upgrade to next day.
I contacted the customer service department via email and had a response from Hollie who said she would make sure my items were dispatched the same day and I received my items the next day. Truly amazing products with fantastic customer service, thank you so much!

16 januari 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Excellent for damaged hair

Bought travel size harmony set to try this product on my hair which is damaged due to years of bleaching/colouring. What can I say I loved it so much bought full size products, my hair now feels so soft and shiny, am also using the blow drying mist and recommending to all my family and friends.

14 januari 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Amazing

Easy to find the products you want on the sight,
Great products, they really do work and smell awesome.

10 januari 2026
Omdöme utan inbjudan

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.

Läs mer om andra typer av omdömen.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

Här är 8 tips på hur man kan skriva omdömen på bästa sätt.

Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

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