National Marine Aquarium Omdömen 

9
•
TrustScore 4 av 5

3,8

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Företagsinformation


Kontaktuppgifter

3,8

Bra

TrustScore 4 av 5

9 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen inbjudningshistorik registrerad

Det här företaget har inte bjudit in sina kunder. Omdömen kanske inte är representativa

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

3,8

Alla omdömen

(9)

4 omdömen under de senaste 12 månaderna

Skriv ett omdöme

Vi kontrollerar omdömen

Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 4 av 5 stjärnor

The Nations's aquarium in the Ocean City but needs investment

As other's have said, it was absolutely packed with kids when I went (both times) and the exhibits feel limited. It made me wonder where the funding goes if it doesn't go on improving the aquarium. Now having looked into the company accounts I can see where (look at the financials in Ocean Conservation Trust on companies house, they use the NMA's funding but run independently with seperate activities). Of 7.5 million in 2025, 5.4 million went on 'charitable work'.
I get that they do charity work, but even so, that's massively disproportionate, and I would argue many more funds should be allocated to the aquarium itself rather than milking it to fund other charitable work elsewhere in the world. Charity starts at home.
The place could do with investment too. Much of the building is pictures and stairs. As its 'The National Marine Aquarium in Britain's Ocean city' it should be spectacular. It could comfortably be 1.5 to 2 times the size and they have space around it and upwards to do this, this would also benefit the animals (which appeared generally happy bar a few jellyfish stuck on a corner).
I parked elsewhere.
With OCT's 7.5 million annual revenue, improvements could be done in two years, leaving Plymouth a legacy for generations to come. Food for thought for their team of trustees. Would I go again, yes. Would I recommend it? Only if its raining.

18 september 2026
Omdöme utan inbjudan
Betygsatt 3 av 5 stjärnor

VIsited this place on the 22nd April 26…

VIsited this place on the 22nd April 26 whilst the car park attached is expensive and you can only pay on a an app and the signage is not good .The signal is poor .however this is Ran by Brattain parking and not the aquarium so thy can not do anything about this .

On arrival it was disabled friendly they staff were helpful however I thought £26 pounds per person was very expensive this should be discounted if you do not want a a year ticket .it is a bit tired inside the building I saw no staff whom were first aiders or fire Marshall’s which I would have like to have seen as if you need to be evacuated then you would need to know who to follow .their is a lift their and the toilets are clean and tidy and well stocked . The presentation of the divers was good and the staff knowledgeable about the place .It would have been nice to know what was going on at the place when I arrived as I had to ask a staff member .have only rated a 3 as th price is to exsessive

22 april 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

The parking charges are unreasonable

The parking charges are unreasonable, offering just 1 hour initially, which is too short, and the next option jumps to 3 hours for £5.70, which seems excessive. Why isn't there a 2-hour option available?

13 januari 2026
Omdöme utan inbjudan
Betygsatt 2 av 5 stjärnor

This is a disappointing place to visit

This is a disappointing place to visit. The soft play area is advertised and basically never open with signs on the door stating closed until further notice, The place is looking very tired. No nice craft activities like they used to - far too many people are in there at any one time. Staff need to be more friendly. We’ve enjoyed visits in the past.

31 juli 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

I did the shark experience

I did the shark experience. It was fantastic. Tom guided us through the whole experience. Talked us through what would happen. What would expect. It was truly beautiful. And a special thank you to FRIDAY the turtle for his many nudges of the tank!!!! Thank you Tom and thank you NMA.

26 maj 2025
Omdöme utan inbjudan
Betygsatt 3 av 5 stjärnor

Fascinating place, but...

The tanks were wonderful, amazing displays. However, the toilets next to the cafe were shut, and we had a very difficult time finding the other ones! More signage to the various parts of the aquarium would be helpful, we had trouble finding our way around. And the lifts (I am on a mobility scooter) - one worked OK, but the other one was frustrating: lots of un-labelled buttons and a sign saying press 1 for up and 2 for down, but there wasn't a 2! Enjoyed the experience, however.

14 februari 2025
Omdöme utan inbjudan
Betygsatt 2 av 5 stjärnor

Far too ‘child friendly’!

After travelling all the way from Teesside to Plymouth for our much anticipated experience as keen aquarium enthusiasts, our visit was cut short due to a group of noisy pre-schoolers shouting, running about and banging on the glass of the exhibits - we deliberately chose to attend at opening time and during term time to avoid crowds. We couldn’t sit to enjoy the view of one of the larger tanks nor the lovely ambient music. There wasn’t as much to see as we were expecting; no sea turtles or sea horses and the shark area was unimpressive; yet the various jellyfish and anemones were lovely to see. Even so, we agreed that The Deep at Hull was a much better experience.
Despite this, we decided to go to the cafe until the children departed, before attempting another circuit of the one way system. Unfortunately an even larger group was escorted in, so we decided to leave instead feeling frustrated and very disappointed.
It would have been lovely to have the option of an adult only session which would have made such a difference.

26 juni 2024
Omdöme utan inbjudan

Är det här ditt företag?

Registrera din profil för att få tillgång till våra kostnadsfria företagsverktyg, och kom närmare dina kunder.

Skapa ett konto gratis

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

Här är 8 tips på hur man kan skriva omdömen på bästa sätt.

Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

Läs mer