MySurvey Omdömen 254

Cela fait quelques années que je suis inscrite sur ce site. Dans l'ensemble, je rejoins les avis précédents. Perso, je reçois régulièrement de nouvelles enquêtes mais le site rencontre souvent des problèmes techniques rendant impossible l'accès à celles-ci. De plus, il arrive parfois qu'après avoir complété une enquête, on se retrouve comme par hasard déconnecté du site, ce qui rend impossible l'attribution des points. ça m'est arrivé dernièrement... Il s'agissait d'ailleurs d'une longue enquête bien rébarbative et biaisée comme il y en a si souvent et je me suis forcée à la remplir pour obtenir les points. Je leur donc envoyé un mail auquel je n'ai bien évidemment reçu aucune réponse. Par le passé, ils m'avaient déjà répondu que si j'étais allée jusqu'au bout de l'enquête, je recevrai les points... Super... Ce qui prouve qu'ils n'en n'ont rien à faire des gens et ne cherchent absolument pas à réparer leurs erreurs. Que du contraire... Plus le temps passe et pire c'est! Je ne comprends d'ailleurs pas les autres avis positifs que l'on peut rencontrer sur le net à leur propos. En revanche, je n'ai pas de soucis particuliers avec Globaltestmarket. Bref pour ma part, je vais encore remplir quelques enquêtes sur Mysurvey histoire d'avoir 10€ et participer à une dernière tombola. Ensuite je quitte ce site. Au final, ce n'est que perte de temps.

Disgraceful company! Went to log into my account and I couldn’t log in. I literally had not used it I don’t even think I had taken a single survey yet so I sent customer service an email asking why I couldn’t log in and got some vague response As follows..

Dear MySurvey Member,

Thank you for your message.

Our system recognised a problem with your account information and for this reason it is no longer active. This is due to the data provided by you in the registration process not being in line with our panel membership terms and conditions. We are afraid that, according to our privacy policy, we cannot disclose any further information about our operational procedures.

Then responsed saying this wasn’t correct and how could this be fixed and got this response back...

Dear Member,

Your inquiry was escalated for further review. Per management, User Agreement violation was confirmed and the account(s) will remain closed.

Your account has been deactivated and cannot be used anymore.

For more information, please refer to the General Terms and Conditions.

Talk about great customer service huh when you are genuinely asking why you can’t log in and you get a BS response like this that isn’t even true! Don’t go anywhere near them and from the comments and reviews I have read on this site it seems to be very common! I’ll spend my time elsewhere!

Die Seite ist wirklich langsam, manchmal bricht mitten in der Befragung alles ab oder am Ende der Befragung und man bekommt die Punkte nicht.
Aber trotz allem mache ich das ganze wenn eh gerade nichts anliegt und ich habe insgesamt 200€ an Gutscheinen erhalten.
Die Fragen sind manchmal nervig, manchmal sind es auch einfach zu viele um noch ehrlich zu sein. Aber für die langeweile zwischendurch lohnt es sich alle mal und wie meine Mama schon sagte...
Haben ist besser als brauchen und Kleinvieh macht eben auch Mist.

They stopped my account saying
"Our system recognised a problem with your account information and for this reason it is no longer active. This is due to the data provided by you in the registration process not being in line with our panel membership terms and conditions. We are afraid that, according to our privacy policy, we cannot disclose any further information about our operational procedures."

I had almost $100 worth of points and when i tried to log in i get redirected to life points !! Seriously ?

Devo dire che nella sua lentezza nel caricare i sondaggi, mi sono tuttavia trovata sempre discretamente bene
Ho partecipato a molti sondaggi e ho sempre avuto il mio pagamento velocemente
Da quando è cambiato il sito, e c'è stata la fusione con LifePoints, non riesco più ad accedervi, ho dei punti da ritirare e in risposta lalle mie email, mi si ripete in continuazione che ci stanno lavorando, di aver pazienza e di andare sul "Helpcenter", che vi assicuro non porta da nessuna parte
Beh, sono due mesi che porto pazienza, spero che si risolvi velocemente e poi si vedrà

very good not hard to make point relaible paypal.payouts

It is a good way to make money but on the 20th February, when i click on mysurvey it takes me to lifepoints, when i log in to mysurvey it takes me to lifepoints and makes me sign up for something and mysurvey is no longer available to use

Over a year of problems with login issues, no feedback from staff over missing points, suddenly For no apparent reason my account was deleted along with months of points, trying to get any response to why is an impossible task! I implore all companies using them for their surveys to cease immediately and anyone thinking of joining don't bother!

I started in I believe in 2007 have always got paid did a lot of surveys did a lot of surveys in 11 years some days they give you to many surveys to do tend to fall asleep if you try to do to many that is when you can be terminated. I do not get no more surveys account is still good though they may may want to get new user after a while I never wrote though. Have been with some survey places since 1993 so it is possible.

Seite ist unzuverlässig ,mitten in Befragung seite weg. dann tagelang nicht erreichbar etc,etc .

I have been with the for over 10 years despite issues with getting points after completing surveys. I receive an email today telling me I have committed fraud on my answers and I have been banned, deactivated and lost my points. I have been honest with all my answers. Not sure how they came to this conclusion. No response from them when asked for proof.

I have to say, I've always had regular surveys with MySurvey - at least a few each day - and I've made a fair bit of extra money with them but what really lets MySurvey down is their computer system and customer service... The majority of my surveys have been glitching over the last week particularly and of the 5 tickets I sent only one has been replied to - a very blunt "sorry you spent 25 minutes completing this survey but there's nothing I can do." No hello, please or thank you's and I missed out on 250 points. I'm also waiting on a National Buying Survey that glitched on the last page and still no response. I've enjoyed MySurvey so far but lately I'm losing patience!

Auch bei mir wurde das Konto einfach ohne Benachrichtigung gesperrt. Sehr ärgerlich.

Awful company. Locked me out of the site even though I never completed any surveys saying that I committed fraud by not filling the surveys out truthfully yet I didn't even complete any!!!!

I have done various amounts of surveys with them but out of every 4 or 5 surveys one of them has some kind of glitch problem. Either the glitch is that you never get compensated for that survey or the survey says it will award you with more points if you do something extra but you never get the extra points even when you do it. I have sent 5 open tickets about such surveys but I have not received any response and the oldest one is 1 month old. If this is the kind of service that is supposed to be rated the #1 survey website then god helps us. This company makes doing surveys unethical and unrewarding. I think they should either hire more customer service agents to work zendesk or find more computer programmers to fix their point system, perhaps they even need both. I really think everyone that is a member of that site should boycott and stop doing any more surveys to send mysurvey.com a message to be fair and ethical or we'll put them out of business.

Thieves...spend 2 or 3 hours completing surveys to get to a cash out point only to find MySurvey have pocketed your cash &made your account "inactive",regardless of the fact that you have been active on it a few hours ago..complete scam..avoid at all costs !!

un sacco di sondaggi spessi uguali o che si bloccano a metà, un sacco di mail fastidiose e alla fine, dopo 5 mesi, non ho ottenuto nessun punto quindi nessun soldo.

If I could give no stars I would. They do not want to give you points for surveys you have fully taken and when questioned, they say they will review and if you don't hear from them in six weeks, then you will not be receiving the points. Happened a lot. I no longer do surveys for them. I could go on about this company but would take forever to do so. There are many survey sites out there, this one is definitely not top notch.

Account wurde nach einer Woche einfach deaktiviert, ohne Begründung. Auf Nachfrage hieß es ich hätte gegen die Nutzungsbedingungen verstoßen, was aber nicht stimmt. Als ich den Kundendienst erneut angeschrieben habe, hieß es dass es "schwerwiegende Beweise" gegen mich gäbe, aber dass ich diese Beweise nicht einsehen dürfte.