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Mysterium VPN Omdömen 

161
•
TrustScore 3.5 av 5

3,3

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Le service permet réellement d'avoir une IP résidentielle pour éviter le blocage sur de nombreux sites qui pensent que vous êtes un bot . Le service client est très réactif et vous rembourse sans aucu... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

I was surprised how good a window app it is. I am glad that there are many residental IP addresses that help me in my work. Of course, the residental IP addresses are real and not from data centers.... Se mer

Företaget har svarat

Betygsatt 1 av 5 stjärnor

First purchase. Cancelled and requested a refund on day 6. They acknowledged my request, then failed to refund me. When chased, the excuses started: supposedly not my first purchase, unansw... Se mer

Företaget har svarat

Betygsatt 1 av 5 stjärnor

I'm giving it one star because I can't give it less. I purchased this VPN, and after 10 days I didn't even have to throw away my entire month's subscription because their system detected something I n... Se mer

Företagsinformation

  1. VPN-tjänster

Skrivet av företaget

Mysterium VPN is a VPN built on a network of residential IPs, giving you real-world privacy, security, and freedom online. With a no-logs architecture, modern encryption protocols, a kill switch, and DNS/IP leak protection, your traffic stays private, and your identity stays yours, without relying on centralized data centers.

Skrivet av företaget

Residential IPs
Browse with IP addresses from real homes, not data centers, for a more natural and less detectable connection.
Decentralized infrastructure
Your traffic routes through an independent, decentralized network, with no single central point of control.
No-logs policy
We don’t track, store, or sell your browsing activity. What you do online stays with you.
Next-gen encryption
Protect your connection with WireGuard and ChaCha20 encryption for speed and security without compromise.
Kill Switch
If your VPN connection drops, a kill switch blocks internet traffic so your data is never exposed.
DNS & IP leak protection
Keep your real IP address and DNS requests hidden from your ISP and third parties.
Global coverage
Connect to 7500+ residential IP locations across 100+ countries and access content as if you were there.
Multi-device protection
Secure up to 15 devices with one Mysterium VPN account across Windows, macOS, Android, iOS, and Linux.

Kontaktuppgifter

3,3

Medel

TrustScore 3.5 av 5

161 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

Har besvarat 29 % av sina negativa omdömen

Svarar vanligtvis inom 1 vecka

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

3,3

Alla omdömen

(161)

63 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 3 av 5 stjärnor

Decent VPN…

This VPNs got some positives and negatives but it did seem to help me with one problem that most VPNs couldn’t help me with, though getting a refund is nearly impossible, the terms and conditions say to email their help email for a refund if it’s under seven days yet I have not gotten a reply for at least three days with a update. VPN also says how I have 6 devices connected which is the limit but I do not? I only have myself and one friend connected and even one of my friends were unable to login even when they got the ‘magic link’. Will never be using this VPN again due to the terrible customer service and how the VPN randomly disconnects when connected, It lasted good for the past 2 days but then turned terrible right after. I have an update regarding the services of MysteriumVPN, they replied to me after a week and decided to give me a full refund. Customer service replied within five minutes today right when they messaged me when i replied.

21 april 2024
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Super buggy and full of well-known datacenter proxies

I have been using both the Mac desktop app and the iOS app for almost a year, both for Mysterium VPN and Mysterium Dark. The first thing you need to know is that bugs are constant across all apps and platforms. Normally, the apps do not work half of the time. I have reported the problems countless times through the app and/or Discord, but they barely respond or pay attention. You are going to get tired of restarting, uninstalling, reinstalling... in the hope of making it work again.

The second thing is that for some time now, the IP pool of MysteriumVPN is full of datacenter IPs and residential proxies, which databases like IP2Location detect and flag instantly. Well done Mysterium, we pay for this app to have clean, undetectable residential IPs (maximum privacy) and you can't think of anything better than to allow the mass inclusion of datacenter IPs. For that, better to go back to a traditional VPN.

8 mars 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Mysterium is really worth it

I loved how mysterium let you PPU (Pay Per Use), that service has been discontinued, which made me a bit sad, but their new subscription based vpn, works better than any other vpn on top of being the only i have ever used that doesnt flag AntiVPN.

21 februari 2024
Omdöme utan inbjudan
Logotyp för Mysterium VPN

Svar från Mysterium VPN

Thank you for your review and kind words!
We try to make your experience with our application as smooth as possible 💜

Betygsatt 2 av 5 stjärnor

Nothing works (Read update)

Update #2: Unbelievable. The app is very unstable. When it connects it works but that does not happen all the time. It feels like the software is not properly tested that is why there is constantly something wrong. User interface is very basic. You are notified about the updates through customer service as a response to your ticket. Unfortunately, I cannot recommend this VPN service

Update: I got a refund without any hassle and it turned out to be temporary issue. I bought 2 year subscription again and all is working as expected.

I assume that all of their positive reviews are paid by them. I paid for 2 year subscription, downloaded the VPN from Microsoft Store and it does not work. It just does not connect to any server. I also tried with their Android app, but no luck. There is no support whatsoever. They claim that they have 24/7 support but that is not true. I wish I could attach the screenshot I took from the live chat. It says "our usual reply time is a few hours". Moreover, there is no support outside working hours. You can go and try it yourself in "live chat". You get 7 days trial period. So, I cancelled my subscription after trying to connect for couple of hours with no support. Once I cancelled, I saw a message saying "You can continue using the service until the next payment date". Now, I am worried that they will charge me for their useless product. Stay away!

12 februari 2024
Omdöme utan inbjudan
Betygsatt 3 av 5 stjärnor

Mysterium VPN service is decent

The VPN service is decent, offering effective servers that keep you hidden from public view. If you get banned from a service, turning on Myst allows you to quickly continue without detection that you're using a VPN. However, the network feels sluggish and slow. With a 199 ping from the US to US and download/upload speeds of 30, it's definitely not good for tasks that even a free VPN can handle.

18 januari 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Really nice app very strong connection…

Really nice app very strong connection and faster internet you should really check this out
i have been using it for a while now and i have never encountered any problems or bug unlike the other vpn i have used before

1 december 2023
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Logotyp för Mysterium VPN

Svar från Mysterium VPN

Thank you for your review and kind words!
We try to make your experience with our application as smooth as possible 💜

Betygsatt 5 av 5 stjärnor

Great vpn best thing is that I can pay…

Great vpn best thing is that I can pay with myst that I get every day!

25 december 2023
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Logotyp för Mysterium VPN

Svar från Mysterium VPN

Thank you for your review!
We strive to make your experience with our application as pleasant as possible 💜

Betygsatt 5 av 5 stjärnor

Tried and loved it.

I tried the vpn when I first heard that they were a decentralized vpn and haven't changed my vpn since then. It has all the things you need in a vpn and the best thing is their competitive price. I recommend it for everyone, from newbie to tech savvy users.

26 oktober 2023
Omdöme utan inbjudan
Logotyp för Mysterium VPN

Svar från Mysterium VPN

Thank you for your review and kind words!
We try to make your experience with our application as smooth as possible 💜

Betygsatt 5 av 5 stjärnor

I had used their service

I had used their service, main benefit is we can use lots of data for cheap

29 september 2023
Omdöme utan inbjudan
Logotyp för Mysterium VPN

Svar från Mysterium VPN

Hello, Adarsha, thank you for your feedback!
We're thrilled to hear that Mysterium VPN is working smoothly for you 💜

Betygsatt 5 av 5 stjärnor

Nice VPN experience

As far as I know, it is the only fully decentralized VPN available. It is nice knowing no single company has the potential to steal my information, or give it to a government. It was pretty straightforward to setup and use, so that is a plus. It is also cheaper than my last provider.

19 oktober 2023
Omdöme utan inbjudan
Logotyp för Mysterium VPN

Svar från Mysterium VPN

Thank you for your review, Michael!
We're so happy that you're enjoying our service. Your kind words are greatly appreciated 💜

Betygsatt 5 av 5 stjärnor

Mysterium VPN is the best

Looking for a way to run VPN smoothly on your Android device?. Try mysterium VPN today and earn along the way

27 oktober 2023
Omdöme utan inbjudan
Logotyp för Mysterium VPN

Svar från Mysterium VPN

Hello, Oluwa, thank you for your feedback!
We're thrilled to hear that Mysterium VPN is working smoothly for you, and we appreciate your support 💜

Betygsatt 4 av 5 stjärnor

A great vpn for everyone

Definitely a great vpn for users. Its exactly as they advertised, tens of thousands of servers, more than 130 countries and the pricing is really cheap as well. Sometimes the connection automatically disconnects although I hope the team is working towards it. Other than this, 10 on 10.

26 oktober 2023
Omdöme utan inbjudan
Logotyp för Mysterium VPN

Svar från Mysterium VPN

Hello, Matt, thank you for your feedback!
Yes, team is looking in to issue that you are describing. Your satisfaction is our top priority 💜 Thank you for your support!

Betygsatt 5 av 5 stjärnor

Privacy Respecting VPN Service

Mysterium VPN has crypto payments and that to me is the best feature. It has all the features of an excellent vpn but the payments still stand out. I have been using it for quite some time now and will continue to as long as they keep user privacy at the top of their priority list.

10 oktober 2023
Omdöme utan inbjudan
Logotyp för Mysterium VPN

Svar från Mysterium VPN

Hello, Jumper, thank you for your feedback!
We're thrilled to hear that Mysterium VPN is working smoothly for you, and we appreciate your support 💜

Betygsatt 5 av 5 stjärnor

Most Trusted Decentralized VPN service…

Most Trusted Decentralized VPN service with 20000+ nodes online to serve.

8 oktober 2023
Omdöme utan inbjudan
Logotyp för Mysterium VPN

Svar från Mysterium VPN

Hello, Cryptic, thank you for your feedback!
We're pleased to hear that Mysterium VPN is working smoothly for you 💜

Betygsatt 5 av 5 stjärnor

Ease of Use

Setting up Mysterium VPN was relatively straightforward. It offers 135+ country , which is great for bypassing geographical restrictions.

16 augusti 2023
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Logotyp för Mysterium VPN

Svar från Mysterium VPN

Hello, Rowdy, thank you for your feedback!
We are happy to hear that you are enjoying Mysterium VPN services 💜

Betygsatt 5 av 5 stjärnor

Good service

Good service. iOS app is easy to use and its cheaper compared to others on the market

17 oktober 2023
Omdöme utan inbjudan
Logotyp för Mysterium VPN

Svar från Mysterium VPN

Hello, Aarni, thank you for your feedback!
We are happy to hear that you are enjoying Mysterium VPN services and it's working smoothly on iOS 💜

Betygsatt 5 av 5 stjärnor

Great vpn with no bans on streaming…

Great vpn with no bans on streaming services and other region blocked content. Also, pretty good speeds

1 augusti 2023
Omdöme utan inbjudan
Logotyp för Mysterium VPN

Svar från Mysterium VPN

Thank you for your review, Luis! Happy that you enjoy our service ❤️

Betygsatt 1 av 5 stjärnor

I will never use their service . I have other services

Update to my review after a long time of non-response and refund 2023 It thes Probably be the last update I'll never use this mysteriumvpn
My experience is not good . It's a very bad service
I won't use their service at any time
1 application stops many times from time to time even if the servers or countries are changed
2 The application does not reconnect automatically after the connection to the server stops. Which causes disruption of the user and loss of time and stops all programs and applications from working
3 The application does not work automatically when you restart the laptop. And it needs time to run it and manual connection
4 There are no notifications on the screen when the app stops working. It assumes that there are notifications through the settings for the application to work in real time
5 Unsatisfactory customer service. I have been connect and sending many messages to get my money back since the first day and And the early days , but there is no reply. And I even sent them through the app that I want to get my money, but they did not respond and did not respond with me . Customer service is not satisfactory. So the money back guarantee as he says is not honest because he did not return my money because he did not respond to my messages since the first the early days of using the service says that you can order your money in two weeks . And when I asked for my money in the early hours of the start of the purchase was not responded to me, this is unacceptable . The service didn't work well for me . You're supposed to get my money back .
6 Sometimes the connection becomes slow even if the server is nearby. Which needs to change the server to another There is also no feature to know if the server is still active, down, or in a state of maintenance.
7 Internet kill switch
It turns off the Internet but does not reconnect again, which leads to the suspension of all applications for a long time and you need time to restart it again manually
1 I have all the Emails, 2 and I have kept them with me so far as proof, so when anyone wants prove my word, I can give them . 3 I have a purchase invoice . 4 And I have a username 5 and I have a lot of photos that prove that the app didn't work well for me . Anyone who wants . I can give it to him immediately . 7 Fortunately, I also created a video at that time for the app and it has these issues
I'll keep them all if someone asks me to prove my word, and I'll give them all the evidence in front of everyone that I'm absolutely true to everything I've written
I have Other services I have a lot of options and alternatives available

20 juli 2023
Omdöme utan inbjudan

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