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Mysterium VPN Omdömen 

159
•
TrustScore 3.5 av 5

3,4

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Le service permet réellement d'avoir une IP résidentielle pour éviter le blocage sur de nombreux sites qui pensent que vous êtes un bot . Le service client est très réactif et vous rembourse sans aucu... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

I was surprised how good a window app it is. I am glad that there are many residental IP addresses that help me in my work. Of course, the residental IP addresses are real and not from data centers.... Se mer

Företaget har svarat

Betygsatt 4 av 5 stjärnor

Yesterday, I mistakenly subscribed to a wrong plan. I reached out to their support and got a reply within a few hours as promised. I got my subscription cancelled and refunded immediately I submitted... Se mer

Företaget har svarat

Betygsatt 1 av 5 stjärnor

First purchase. Cancelled and requested a refund on day 6. They acknowledged my request, then failed to refund me. When chased, the excuses started: supposedly not my first purchase, unansw... Se mer

Företaget har svarat

Företagsinformation

  1. VPN-tjänster

Skrivet av företaget

Mysterium VPN is a VPN built on a network of residential IPs, giving you real-world privacy, security, and freedom online. With a no-logs architecture, modern encryption protocols, a kill switch, and DNS/IP leak protection, your traffic stays private, and your identity stays yours, without relying on centralized data centers.

Skrivet av företaget

Residential IPs
Browse with IP addresses from real homes, not data centers, for a more natural and less detectable connection.
Decentralized infrastructure
Your traffic routes through an independent, decentralized network, with no single central point of control.
No-logs policy
We don’t track, store, or sell your browsing activity. What you do online stays with you.
Next-gen encryption
Protect your connection with WireGuard and ChaCha20 encryption for speed and security without compromise.
Kill Switch
If your VPN connection drops, a kill switch blocks internet traffic so your data is never exposed.
DNS & IP leak protection
Keep your real IP address and DNS requests hidden from your ISP and third parties.
Global coverage
Connect to 7500+ residential IP locations across 100+ countries and access content as if you were there.
Multi-device protection
Secure up to 15 devices with one Mysterium VPN account across Windows, macOS, Android, iOS, and Linux.

Kontaktuppgifter

3,4

Medel

TrustScore 3.5 av 5

159 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

Har besvarat 29 % av sina negativa omdömen

Svarar vanligtvis inom 1 vecka

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

3,4

Alla omdömen

(159)

62 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Qualität und Preis

30 oktober 2026
Logotyp för Mysterium VPN

Svar från Mysterium VPN

Thank you for the kind words! We’re glad you’re happy with the quality and the price. Thanks for choosing Mysterium VPN!

Betygsatt 1 av 5 stjärnor

my 1 year subscription was cancelled…

my 1 year subscription was cancelled with no email or communication as to why, paid for a year and now I've got nothing to show for it.
I contacted support and provided feedback with reason for purchasing their service: "the residential IPs is the main reason as I don't like having to turn off my VPN whenever I use payment providers.
The Canceled plan with no communication and no refund communication is the reason I'd like to have this subscription refunded"

28 oktober 2026
Omdöme utan inbjudan
Logotyp för Mysterium VPN

Svar från Mysterium VPN

Hi, we’re sorry to hear about this. Please email complaints@mysteriumvpn.com with your account email and reference number #33269 so our team can look into what happened with your subscription.

Betygsatt 3 av 5 stjärnor

Great pricing and residential IPs with transparent support, but NOT for automation

Mysterium VPN offers an exceptionally great price for their 2-year plan, along with excellent residential IPs. Their support team (especially via email dispute) proved to be remarkably fair, transparent, and responsive. When my account hit an automated system flag, they handled the situation professionally, admitted their current platform limitations, and issued a prompt refund.

Important Note for Power Users & Developers:
If you intend to use Mysterium for network-level automation, failover scripts, Docker CLI setups, or dual-WAN home routers, this service is currently not designed for you. Their automated anti-fraud system is extremely rigid and will flag accounts using any degree of automated tunnel switching.

Furthermore, the service relies on CDNs for connections instead of true peer-to-peer (P2P) routing, which largely neutralizes the inherent advantages of residential IPs and makes the connections more vulnerable to sophisticated blocking.

However, for standard single-device daily browsing, it works fine—especially considering the budget-friendly pricing. Kudos to their support team for handling disputes with integrity and honesty!

26 oktober 2026
Omdöme utan inbjudan
Logotyp för Mysterium VPN

Svar från Mysterium VPN

Hi, thank you for the detailed review and for the kind words about our pricing, residential IPs and support team. As discussed in our email conversations, automation is against our ToS. We’re glad the dispute was handled fairly and that the standard single-device use works well for you.

Betygsatt 4 av 5 stjärnor

It’s strong

Very much effective

25 oktober 2026
Logotyp för Mysterium VPN

Svar från Mysterium VPN

Thank you for the great feedback! We're glad you find Mysterium so effective. Thanks for choosing us!

Betygsatt 5 av 5 stjärnor

I was surprised how good a window app…

I was surprised how good a window app it is. I am glad that there are many residental IP addresses that help me in my work. Of course, the residental IP addresses are real and not from data centers.
My warm recommendation is to buy the app because it is worth the money invested

23 oktober 2026
Logotyp för Mysterium VPN

Svar från Mysterium VPN

Thank you so much for the recommendation! We're glad you're enjoying the app and that the residential IPs are helping with your work. Thanks for choosing Mysterium VPN!

Betygsatt 5 av 5 stjärnor

Le service permet réellement d'avoir…

Le service permet réellement d'avoir une IP résidentielle pour éviter le blocage sur de nombreux sites qui pensent que vous êtes un bot . Le service client est très réactif et vous rembourse sans aucun problème suite au dispositif "satisfait ou remboursé".

23 oktober 2026
Omdöme utan inbjudan
Logotyp för Mysterium VPN

Svar från Mysterium VPN

Thank you so much for the feedback! We're glad the residential IP helps you avoid blocks on sites and that our support team was so responsive. Thanks for choosing Mysterium VPN!

Betygsatt 5 av 5 stjärnor

I’m really impressed with MysteriumVPN

I’m really impressed with MysteriumVPN. It’s easy to use, gives me peace of mind, and has been a great VPN experience overall!

22 oktober 2026
Logotyp för Mysterium VPN

Svar från Mysterium VPN

Thank you so much for the kind words! We're really glad Mysterium is easy to use and gives you peace of mind. Thanks for choosing us!

Betygsatt 5 av 5 stjärnor

My experience with the company was a…

My experience with the company was a very good one and they have their customers interest at heart.

15 oktober 2026
Omdöme utan inbjudan
Logotyp för Mysterium VPN

Svar från Mysterium VPN

Thank you so much for the kind words! We're really glad you've had a good experience with us and feel that we have our customers' interests at heart. Thanks for choosing Mysterium!

Betygsatt 5 av 5 stjärnor

The residential vpn work perfectly for…

The residential vpn work perfectly for what I need and quick response to answers on chat

8 oktober 2026
Omdöme utan inbjudan
Logotyp för Mysterium VPN

Svar från Mysterium VPN

Thank you for the kind words! We're glad the Residential IPs are working perfectly for you and that our chat support has been quick to help. Thanks for choosing Mysterium!

Betygsatt 5 av 5 stjärnor

5 stars

Great app and amazing experience

7 oktober 2026
Logotyp för Mysterium VPN

Svar från Mysterium VPN

Thank you so much, we are really glad you're having an amazing experience with the app!

Betygsatt 1 av 5 stjärnor

one of the scam vpn i used by blocking…

one of the scam vpn i used by blocking account without reson i purchased vpn to secure my connection and watch streming site but each time block telling:I used a scam VPN that blocked my account without any reason. I purchased the VPN to secure my connection and watch streaming sites, but each time I tried to use it, I received a message stating:

"Due to automatic suspicion of the following, your account has received a temporary restriction:

- Account sharing
- Commercial use
- IP reputation damage
- Automated high-volume traffic or scripted usage
- Repeated IP renewals for scraping, crawling, or bypassing restrictions
- Excessive short-term use
- Use of more simultaneous connections than permitted
- Fraudulent, illegal, or exploitative use of the service."
Due to automatic suspicion of the following, your account received a temporary restriction:
​

Account sharing;
Commercial use;
IP reputation harm;
Automated high-volume traffic or scripted usage;
Repeated IP renewals for scraping, crawling, or bypassing restrictions;
Excessive short-term use;
Use of more simultaneous connections than permitted;
Fraudulent, illegal, or exploitative use of the Service.

4 oktober 2026
Omdöme utan inbjudan
Logotyp för Mysterium VPN

Svar från Mysterium VPN

Hi, we're sorry to hear about the frustrating experience you had relating to the account restriction. Please email complaints@mysteriumvpn.com with reference number #67639 so our team can look into the specifics of your account and help resolve this.

Betygsatt 4 av 5 stjärnor

I had an issue with my subscription…

I had an issue with my subscription yesterday, and I made my complaints and within split seconds, the issue was rectified, now my app is working perfectly well.
I'm really impressed.

1 oktober 2026
Omdöme utan inbjudan
Logotyp för Mysterium VPN

Svar från Mysterium VPN

Thank you so much for sharing this – we're really glad your subscription issue got sorted so quickly and that the app is working well for you now! Since you rated us a 4/5, we'd love to know what we could do to improve your experience to a 5/5 – feel free to email complaints@mysteriumvpn.com with reference number #65244 and let us know.

Betygsatt 5 av 5 stjärnor

its very confy and easly to use

its very confy and easly to use

29 september 2026
Omdöme utan inbjudan
Logotyp för Mysterium VPN

Svar från Mysterium VPN

Thank you so much for the kind words! Really glad to hear it's easy to use – that's exactly what we aim for and feedback like yours makes it all worthwhile.

Betygsatt 5 av 5 stjärnor

Been using mysterium vpn for about a…

Been using mysterium vpn for about a year now and it's very reliable

28 september 2026
Omdöme utan inbjudan
Logotyp för Mysterium VPN

Svar från Mysterium VPN

Thank you so much for the year of trust and support – really glad to hear it's been reliable for you!

Betygsatt 4 av 5 stjärnor

Structured and helpful reply.

Yesterday, I mistakenly subscribed to a wrong plan. I reached out to their support and got a reply within a few hours as promised. I got my subscription cancelled and refunded immediately I submitted my order number. I would rate a 4/5 because they can do better by replying within a few minutes or at most an hour.

23 september 2026
Omdöme utan inbjudan
Logotyp för Mysterium VPN

Svar från Mysterium VPN

Hi, thank you for the kind words and for the 4-star rating! We're glad our support team could get your subscription issues sorted out quickly once we had your order number. We hear you on response times – we're always working to get faster and your feedback helps us prioritize that. Thanks for choosing us!

Betygsatt 1 av 5 stjärnor

Shady Con Artists

First purchase. Cancelled and requested a refund on day 6. They acknowledged my request, then failed to refund me.

When chased, the excuses started: supposedly not my first purchase, unanswered follow-up questions, then a “non-refundable recurring payment”. This was my initial purchase, and none of those explanations matched their published refund terms.

Shady operation. I’ve opened a chargeback with my Credit Card.

Mysterium people reading this: A refund promise is worthless if your company refuses to honour it.

You are absolute con artists.

Avoid this company.

21 september 2026
Omdöme utan inbjudan
Logotyp för Mysterium VPN

Svar från Mysterium VPN

Hi, we're very sorry to hear about your experience with the refund process – this falls well short of what we aim to deliver and we understand your frustration. We'd like the chance to make this right. Please email complaints@mysteriumvpn.com with reference number #20198 so our supervisors can look into this directly and get it resolved for you.

Betygsatt 5 av 5 stjärnor

Great Customer Service

I purchased the wrong VPN by mistake and wanted to refund it. I sent an Email to the customer service and got a reply within 5 minutes and a full refund within 10 minutes. They were also very polite and friendly.

3 september 2026
Omdöme utan inbjudan
Logotyp för Mysterium VPN

Svar från Mysterium VPN

Thank you for the kind words! We're so glad our team could get you a quick, friendly resolution and a full refund. We'll pass your feedback along to the customer service team – thank you for choosing us!

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

Här är 8 tips på hur man kan skriva omdömen på bästa sätt.

Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

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