Mychildsroom Omdömen 

254
•
TrustScore 3 av 5

3,1

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För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 1 av 5 stjärnor

When this company took my money, the website said delivery was 4 to 5 weeks. I discovered by accident some time later that delivery on the website had been changed to 30 to... Se mer

Betygsatt 2 av 5 stjärnor

UPD: Refund for a straightforward return finally issued the last week of November for the order placed more than 12 months ago. So upgrading this to 2* from 1* on account on finally getting some money... Se mer

Betygsatt 5 av 5 stjärnor

Bought the Chesterfield Buttoned Fabric Upholstered Low Headboard with Kids Ottoman Storage Bed Base, was very pleased when it arrived. It took about 4 weeks to arrive which is fantastic as it’s all... Se mer

Betygsatt 1 av 5 stjärnor

Ordered a bed on 14th June and still not received. Was told up to 25 working days when asked for a delivery date. Unfortunately that came and went. I've emailed and called numerous times and keep bei... Se mer

Företagsinformation

  1. Barnmöbelbutik
  2. också i
  3. Madrassaffär
  4. Möbeltillverkare
  5. Sovrumsmöbler
  6. Sängbutik

Skrivet av företaget

MyChildsRoom is a UK-based specialist in made-to-order bedroom products for children and families. We design and supply a carefully selected range of beds, including ottoman beds, divan beds, bunk beds, headboards, mattresses, and ottoman storage boxes, with a strong focus on safety, durability, and practical design for everyday family use. We specialise in 2ft6 small single and 3ft single beds, making us a popular choice for children’s bedrooms, smaller spaces, and growing families. Many of our products are made to order, allowing customers to choose from a wide range of fabrics, colours, and finishes. This bespoke approach means each item is produced specifically for the customer rather than taken from stock, helping families create bedroom solutions that suit both their space and style. Why choose made-to-order? Made-to-order production allows for greater choice, improved quality control, and products that are built with long-term use in mind. Because items are manufactured individually, production and delivery times can vary depending on the product and level of customisation selected. We provide clear and realistic delivery information at the point of ordering and encourage customers to review this carefully before purchase. We understand that ordering a bed online—especially for a child—is an important decision. Our team is available to assist with product queries, sizing, fabric choices, and delivery expectations both before and after an order is placed. Customer communication and aftercare are central to how we operate, and we value customer feedback as a key part of continually improving our service. Our aim is to provide thoughtfully made bedroom products, honest communication, and a reassuring experience for every family that chooses MyChildsRoom.


Kontaktuppgifter

3,1

Medel

TrustScore 3 av 5

254 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa

Har besvarat 51 % av sina negativa omdömen

Svarar vanligtvis efter mer än 1 månad

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

3,1

Alla omdömen

(254)

41 omdömen under de senaste 12 månaderna

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Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Excellent Company

The product is excellent my son loves his new bed. Customer service is also brilliant. The staff are polite and responsive to queries. Would highly recommend this company!

7 juli 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Bed is great

Bed is great, delivery organisation wasn’t perfect but very communicative and easy to get hold of which made up for it.

5 juli 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Just wanted to say that this company…

Just wanted to say that this company has very high standards and are true craftsman when it comes to making beds .
My finally arrived on Sunday and to say I was absolutely delighted with the craftsmanship and finish to their beds .
I bought a single bed with sprung mattress and ottoman design .
I have an excellent king size bed but had to resort to getting a good single bed due to my husbands bad snoring .
I’m looking forward to many good nights of quality sleep in my new bed !!! Fantastic Craftsmanship @Mychildsroom 🙂

30 juni 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Excellent

Excellent bed, absolutely beautiful, delivery drivers were friendly and helpful, and communication good! Would happily use this company again

15 juni 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Great Customer service throughout

I'm really happy with my purchase from this company. The bed is excellent quality-
comfortable, well-made, and the colour was just as described. The customer service team was friendly and helpful whenever I had questions, and was messaging to update and checkup throughout the delivery process.
Overall, a very positive experience and I’d definitely recommend them to others!

8 juni 2025
Omdöme utan inbjudan
Betygsatt 4 av 5 stjärnor

A lovely bed

Ordering the bed was very smooth. The ottoman bed for my daughter is lovely and she's so happy with it. Exactly as described. Delivery was slightly longer than I expected but it was worth the wait and actually gave me time to get my daughter's room ready. Delivery drivers were very polite.

2 juni 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

A very happy customer

Very happy with my purchase!
The seller kept me informed of my potential delivery date throughout the process, and the delivery men were friendly and helpful.
The bed is a great quality & exactly what I was wanting. It was great to be able to choose the spec and colours, all for a reasonable price. I would definitely recommend and use this business again.

25 maj 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Definitely recommend great beds!

Great communication, extremely happy with both beds very well made and sturdy, bonus that the ottoman beds base was already built and all put together only had to attach headboard to base which made it super easy. Very well wrapped and delivered with care! Only down side was I ordered the beds 1st of April and they didn’t arrive untill 11th may but was well worth the wait and have 2 extremely happy boys with their new beds

12 maj 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

I am happy with my order

I am happy with my order. Headboard I ordered is well made, I had a chance to choose material as samples were sent to my address. We had a delay with delivery, however when we found a suitable date and time for both of us - driver came within agreed time slot.

25 april 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Really nice quality bed

Really nice quality bed. Good customer service. Arrived In time. Will ne ordering from this company again. V.happy :) would definitely recommend :)

18 april 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Amazing pink blush ottoman bed

Amazing pink blush ottoman bed. Daughter loves it. Now makes her bed everyday. No problem with ordering had fantastic service throughout till delivery. Delivery time was a little longer but it was soo worth the wait. You will not be disappointed.

29 april 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Ordered a single side lift ottoman bed…

Ordered a single side lift ottoman bed early April 2025, arrived 3 weeks later.n My daughter absolutely loves it. The bed is well made and we will be ordering again from them soon.
Delivery drivers were great, kept me updated about delay on the day, put it into my room downstairs as requested.

25 april 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Great bed! Easy ordering process and delivery comms were good

We had a great experience with this company. The website had a wide choice of beds and even the option to custom build. We ordered samples so we could see the material before ordering. The lead time was in line with what the website stated and there were clear comms via WhatsApp the day before to let us know of delivery. We received a message on the day with an hour slot so we didn't have to wait in all day. The bed looks great! Great experience, thank you!

23 april 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

AVOID!!


Placed an order for a single bed at the start of January - after confirmation and payment, was emailed to inform of a delivery surcharge of £60 to get it to Aberdeen to our courier, for us to ship to Shetland, extra fee to Aberdeen wasn't made clear before purchase.
Confirmation stated delivery would be 7-14 days, however, end of January had heard nothing, so emailed asking for an update, to be told they were estimated to deliver the following week and would be in touch.
As we are in Shetland, delivery can often take a little longer than expected, so just left it and heard nothing for the whole of February.
Emailed the beginning of March, expressing my concern, to be informed they were finalising delivery routes and would get back to me - almost 2 weeks later, I had to contact them again and say it needed to be shipped or I wanted a refund.
Response was that their courier was booked the following week - unsurprisingly, it never turned up. Emails and phonecalls to them, led to the news that the courier hadn't got there on time so it was taken all the way back to Leeds and no-one bothered to tell us. This happened twice, then they stopped responding to emails.
This was now the beginning of April, we had to demand a full refund, which we then had to phone constantly about for another week and finally threaten to put a claim through PayPal, before the bed was refunded. Had to chase them again for a day for the delivery surcharge to be refunded.
Disgusting customer service, never got an explanation as to what had gone wrong.

14 april 2025
Logotyp för Mychildsroom

Svar från Mychildsroom

Hi we are really sorry to hear about your experience — this is not the standard we aim for. We apologise for the inconvenience caused. We would like to make this right. Please email us at mychildsroom@outlook.com so we can investigate and resolve this as quickly as possible.

Betygsatt 3 av 5 stjärnor

Amazing beds terrible delivery drivers

Ordered 2 single side lift ottoman beds, the quality of the beds is fantastic I can't fault them. The delivery drivers however were very clumsy and broke my mums cuckoo clock. I also paid. £120 assembly fee for beds that didn't need assembling but after alot of back and forth and a PayPal dispute they refunded it. But the bed fantastic the process of getting them and the delivery drivers not so great.

15 mars 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Amazing bed!

My daughter is in love with her new pink bed. Delivery took nearly 4 weeks, but it was worth the wait. Smooth instalation at good price. Happy with the quality and the mattress is very comfy- great experience! Thank you.

2 mars 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

I ordered my bed back in January and I…

I ordered my bed back in January and I was worried about the timing of the bed as I got it on march 2nd so two months after buying the bed. But the waiting was worth it. The bed is perfect. The right colour. The right headboard. Was easy to set up. Got amazing storage. Right material. When the delivery men came they were good with letting me know how long they are from my house. The carried the bed up to my house with care. And didn’t damage the bed. Very good condition. Very pleased with the outcome. Very good communication letting me know when and what time they are coming. They were also good with my timing too due to me not being home for a while they were patient with the delivery themselves. They were very polite on the phone and also text. Very please with this. Definitely would buy from here again. Brought two beds now from this company and both beds have been good condition.

2 mars 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Very impressed

The whole family is impressed!!

I phoned for help after being caught out with a rubbish bed elsewhere. When I asked about how the bed was made they sent whats app pictures and were very helpful ad well as stunned when told how the previous bed was made.

The bed is fantastic quality yes it took about a month I think it was but seriously worth the wait. Son had a velvet feel ottoman small double. The amout of storage is just astounding, now my 13 year old wants one in green. I honestly wish they did king size as I would like one.

It's a great height and inside depth is better then any other we found for a similar price.

The only thing that concerned us is a notification we may have to pay drivers a fee however on phoning them this was just in Irland so was just a confusion. The bed arrived around 6am but they were so quite with my older son I didn't even hear them.

We will return to get my youngest sons new bed soon.

22 februari 2025
Omdöme utan inbjudan

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