Mychildsroom Omdömen 

254
•
TrustScore 3 av 5

3,1

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För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 1 av 5 stjärnor

When this company took my money, the website said delivery was 4 to 5 weeks. I discovered by accident some time later that delivery on the website had been changed to 30 to... Se mer

Betygsatt 2 av 5 stjärnor

UPD: Refund for a straightforward return finally issued the last week of November for the order placed more than 12 months ago. So upgrading this to 2* from 1* on account on finally getting some money... Se mer

Betygsatt 5 av 5 stjärnor

Bought the Chesterfield Buttoned Fabric Upholstered Low Headboard with Kids Ottoman Storage Bed Base, was very pleased when it arrived. It took about 4 weeks to arrive which is fantastic as it’s all... Se mer

Betygsatt 1 av 5 stjärnor

Ordered a bed on 14th June and still not received. Was told up to 25 working days when asked for a delivery date. Unfortunately that came and went. I've emailed and called numerous times and keep bei... Se mer

Företagsinformation

  1. Barnmöbelbutik
  2. också i
  3. Madrassaffär
  4. Möbeltillverkare
  5. Sovrumsmöbler
  6. Sängbutik

Skrivet av företaget

MyChildsRoom is a UK-based specialist in made-to-order bedroom products for children and families. We design and supply a carefully selected range of beds, including ottoman beds, divan beds, bunk beds, headboards, mattresses, and ottoman storage boxes, with a strong focus on safety, durability, and practical design for everyday family use. We specialise in 2ft6 small single and 3ft single beds, making us a popular choice for children’s bedrooms, smaller spaces, and growing families. Many of our products are made to order, allowing customers to choose from a wide range of fabrics, colours, and finishes. This bespoke approach means each item is produced specifically for the customer rather than taken from stock, helping families create bedroom solutions that suit both their space and style. Why choose made-to-order? Made-to-order production allows for greater choice, improved quality control, and products that are built with long-term use in mind. Because items are manufactured individually, production and delivery times can vary depending on the product and level of customisation selected. We provide clear and realistic delivery information at the point of ordering and encourage customers to review this carefully before purchase. We understand that ordering a bed online—especially for a child—is an important decision. Our team is available to assist with product queries, sizing, fabric choices, and delivery expectations both before and after an order is placed. Customer communication and aftercare are central to how we operate, and we value customer feedback as a key part of continually improving our service. Our aim is to provide thoughtfully made bedroom products, honest communication, and a reassuring experience for every family that chooses MyChildsRoom.


Kontaktuppgifter

3,1

Medel

TrustScore 3 av 5

254 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa

Har besvarat 51 % av sina negativa omdömen

Svarar vanligtvis efter mer än 1 månad

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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

3,1

Alla omdömen

(254)

41 omdömen under de senaste 12 månaderna

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Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Single ottoman beds

We were looking for 2 small beds for our grandchildren’s bedrooms and found exactly what we were looking for at MyChildsRoom. We purchased a small 2ft 6 Ottoman bed last year for our grandson so we already knew we could customise the bed to suit our needs ( colour, which side the bed opens and headboard style) so we had no hesitation in ordering a second bed for our granddaughters room . It didn’t take long for delivery and the 2 lovely lads placed the bed in her room ready for us to put together, which took no time at all. The beds are well made and the quality of the mattresses is excellent, would definitely recommend MyChildsRoom .

21 september 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Awful communication. Would not recommend

Ordered a bed for my son at the end of August. Had to chase delivery, then was given one day which I couldn’t do, said they would reschedule which again I had to chase. Had to ring them as nobody was getting back via whatsapp. During the phone call I was told that there weren’t any other deliveries in my area so I would have to wait. Again was given one day which was a day I could not take delivery. Eventually I asked to cancel the order as I could not get any sense when asking about my bed and delivery. When I asked for a refund they told me my bed was on the van out for delivery in 5 days (on the day I already told them I couldn’t accept). I reiterated that I wanted to cancel my order then the owner called who said he would discount the bed to salvage the sale and would organise it all and get back to us. Again this did not happen and we have now been almost 7 weeks waiting for a bed. Unfortunately, we had to buy a bed from another store as this company could not fulfil my order and didn’t seem to care either. I wanted to support a family business, but they made it extremely difficult. I would not recommend this company at all.

28 augusti 2025
Omdöme utan inbjudan
Logotyp för Mychildsroom

Svar från Mychildsroom

We're sorry to read that you were disappointed with your experience.

We always aim to provide clear communication and reliable delivery.

As our beds are made to order, delivery is scheduled once production is complete and we always try to accommodate customers' preferred delivery dates where possible. Unfortunately, this is not always achievable immediately, particularly when deliveries are organised by geographical routes.

We understand that your preferred delivery dates could not be accommodated at the time, and we appreciate how frustrating this must have been. We also acknowledge that there were delays in updating you, and for that we sincerely apologise.

When you informed us that you wished to cancel your order, we explored alternative options in an effort to resolve the situation and avoid further inconvenience. We regret that we were ultimately unable to reach an outcome that met your expectations.

We value all customer feedback and continually review our processes to improve both our communication and delivery experience.

Kind regards,
MyChildsRoom

Betygsatt 5 av 5 stjärnor

Really pleased with the bed

I struggled to find an ottoman bed which was just the base and no headboard. I chose My Child's Room as their swatches of material felt superior to other companies and the bed looked of better quality for the price. The price was reasonable and delivery tool place within 3 weeks of my order. The delivery staff were courteous and I am really pleased with the finish and quality of the bed. It has a an antislip layer which I wasn't expecting and the lift mechanism is smooth and easy for my 9 year old to operate. The storage underneath is brilliant and we have used it to store bulky board games. We are looking to purchase the wall fitted headboard in panels to finish off the look.

2 oktober 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

A 5 stars company

1. Call: my phone call was answered straight away
2. Email: both of my emails were replied within 24 hours
3. Samples: Arrived by post within 48 hours
4. Order received within the pre agreed time scale.
5. Delivery: communication and times given, all good
6. Very pleased with the bed

2 oktober 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Brilliant service and brilliant quality…

Brilliant service and brilliant quality bed. Normally a bit funny with ordering online since you can't see the quality but the ottoman 2.6ft is brilliantly made. Solid wood bottom instead of sheet. Also amazing customer service. Had multiple messages and calls to check if delivery date was ok, if it had arrived, if I was happy and they answered all questions I had. Also the delivery guys called me in the morning with a rough estimate of when they'll arrive. I will be buying from them again when my other child needs to upgrade

2 oktober 2025
Omdöme utan inbjudan
Betygsatt 2 av 5 stjärnor

Poor service !!!

On the website the beds I purchased stated it is delivered in 7-14 days which then took over a month to come. The delivery then arrived at gone 11 at night on a Sunday. Very poor service!

28 september 2025
Omdöme utan inbjudan
Betygsatt 4 av 5 stjärnor

The bed is a quality construction

The bed is a quality construction. It's sturdy, looks great and has a nice finish. The delivery was much later than expected and initially the customer service were very slow to respond when i chased up progress with my order. However the aftersale response was very good.

7 september 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Amazing service and amazing…

Amazing service and amazing communication, I’ve ordered 3 beds from them and all are great, I ordered the wrong headboard on one of them and they were happy to help and deducted the money from the new headboard I had to order

4 september 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Ordered side lift single ottoman bed

Ordered side lift single ottoman bed, great colour and fabric, well made, heavy and feels sturdy. Very pleased with it and a great price too. Delivery was a bit longer than expected but my queries were answered quickly and I was told what was happening. Thanks!

30 augusti 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Great bed for a great price

I purchased an ottoman storage double bed which was well made, a great price, and the delivery was smooth. The only niggle is that no instructions were provided however the bed was fairly straightforward for put together. Would definitely recommend my child’s room to anyone looking for a sturdy bed with loads of storage.

22 augusti 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Ordered two matching single beds with…

Ordered two matching single beds with headboards and they have arrived and the material is gorgeous, delivery was about 3 weeks, would deffo order again if needed in the future, great choice of fabrics,colours etc and children have said their beds are very comfortable.

8 augusti 2025
Omdöme utan inbjudan
Betygsatt 3 av 5 stjärnor

Issues

The delivery took much longer than the website stated, and when the bed finally arrived, it turned up just after midnight. Unfortunately, the bed was longer than expected and didn’t fit properly, so we had to remove the skirting boards to make it work. That said, the bed is well made and my daughter absolutely loves it—it’s just a shame about the issues with delivery and sizing.

1 juni 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Highly recommended Mychildsroom

Highly recommended Mychildsroom ! Great quality ottoman bed my son Love it !!! Yes you need to wait a bit more time but it's worth it 👌Great communication, always update on time, very polite and nice delivery drivers !

16 juli 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Great service

Great company would highly recommend.
Had abit of a blip but soon sorted out with great customer service.
Great delivery drivers kept updated on delivery schedule.

9 juli 2025
Omdöme utan inbjudan

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