Apologies for the slow review but we've been on holiday. The lad who serviced our boiler was polite, efficient and sorted the job with minimal fuss. He even offered some helpful tips and is a credit... Se mer
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För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
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I can recommend M&R plumbing, from start to finish the whole process to replace my boiler went smoothly. They were punctual, efficient,friendly and Jack & Finn left the workspace clean & tidy. The rub... Se mer
Företaget har svarat
Contacted by the company to let me know that an issue with the boiler had been reported by tenant. They were happy to contact tenant to arrange a call out & carry out a service whilst there. All compl... Se mer
Företaget har svarat
This company installed our central heating system and have serviced it annually ever since. Prompt service, on time. Very clean and tidy engineers who explained all about the service carried out. W... Se mer
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Företagsinformation
- Gasinstallation
- Gasinstallatör
- Leverantör av vattenkokare
- Luftkonditioneringsentreprenör
- Reparation av värmeelement
- Rörmokare
Skrivet av företaget
Established in 1997, M&R Plumbing and Heating Ltd provide a complete range of domestic and commercial gas, heating and plumbing services, specialsing in renewable energy solutions. We are a proud Worcester Bosch service partner and a Vailant ADVANCED installer. All our engineers are Gas Safe, Oftec and FGAS registered. As a family business, we pride ourselves on our high standard of workmanship and excellent aftercare service, which has secured us a large amount of repeat business over the years. Why choose us? We have served Bolton, Wigan, All of Greater Manchester and Lancashire for 28 years now. Also these are 8 more reasons why chose us. 1. Highly trained engineers. 2. Worcester Bosch service partner. 3, Vailant ADVANCED installers 4. We keep you in the loop at all times. 5. We keep your home clean and tidy. 6. We turn up when we say we will. 7. We offer the best quality service and products at the best price. 8, We have been keeping families and businesses warm, cool and cosy since 1997,
Kontaktuppgifter
290 Chorley New Rd, BL6 5NY, Bolton, Storbritannien
- 01204690957
- info@mr-group.co.uk
- www.mr-group.co.uk
4,9
Utmärkt
795 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis efter mer än 1 månad
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Carbon Monoxide alarm - sorted!
Carbon monoxide alarm gas check needed after a Cadent shut off. The M&R gas engineer did his checks and answered any questions I had. His advice was simple to understand and reassuring. The response time was excellent, thanks M&R!
29 maj 2026
Svar från M&R Plumbing & Heating Ltd
"Thank you so much for the fantastic review! A Cadent shut-off can be incredibly stressful, so our top priority was getting an engineer to you quickly to ensure everything was completely safe. We're so glad our engineer could provide clear, reassuring advice and peace of mind. Thank you for choosing M&R to get everything sorted!"
Svar från M&R Plumbing & Heating Ltd
"Thank you for the 5-star review! We're glad we could get your boiler's water pipe fixed up quickly and thoroughly. Please don't hesitate to reach out if you ever need us again!"
The engineer went the extra mile to get…
The engineer went the extra mile to get our hot water back up and running. We couldn't have asked for more.
29 maj 2026
Svar från M&R Plumbing & Heating Ltd
"Thank you so much for the 5-star review! Going without hot water is never fun, so our team always strives to do whatever it takes to get things up and running as quickly as possible. We are thrilled to hear that our engineer went the extra mile for you and left you completely satisfied. Thank you for choosing us!"
Boiler service
Boiler service. Service engineer arrived within time slot. He carried out the service, was polite and knowledgeable throughout his visit. Very happy with the customer service.
26 maj 2026
Svar från M&R Plumbing & Heating Ltd
"Thank you so much for the 5-star review! We know how important it is to keep your boiler running safely and efficiently, so we're thrilled to hear your annual service went so smoothly. Punctuality, politeness, and expertise are what we always aim to deliver. Thank you for your kind words about our customer service, and we look forward to seeing you again next year!"
This company is very competent and…
This company is very competent and experienced in the field of central heating. Two of their workforce arrived at my house on the dot of 8.00am on the promised day and got on with the job. They were friendly and helpful, and it was no problem to have them in the house. They cleaned up completely after my new boiler was fitted, and I am very happy with it. Definitely highly recommended.
28 maj 2026
Svar från M&R Plumbing & Heating Ltd
"Thank you so much for the fantastic review! Arriving right on the dot at 8:00 AM on the promised day is exactly how we like to start a job, so we're thrilled to hear our team's punctuality and experience stood out to you. We know that having a new boiler fitted can be a bit disruptive, so hearing that our engineers were a pleasure to have around and left everything completely clean means the world to us. Enjoy your new boiler, and thank you for the high recommendation!"
Very polite as always and explained…
Very polite as always and explained everything to me
29 maj 2026
Svar från M&R Plumbing & Heating Ltd
"Thank you so much for the 5-star review! The 'as always' means the world to us—we love knowing that we are consistently hitting the mark for you. Clear communication and courtesy are incredibly important to our team, so we're so glad your engineer took the time to explain everything clearly. Thank you for your continued support!"
Once again brilliant service...that's…
Once again brilliant service...that's all good for another 12mth...
27 maj 2026
Svar från M&R Plumbing & Heating Ltd
"Thank you so much! The 'once again' is music to our ears—we love keeping that streak going for you. You're officially all set and raring to go for the next 12 months! We truly appreciate your continued support and look forward to seeing you again this time next year."
Great service once again.
27 maj 2026
Svar från M&R Plumbing & Heating Ltd
"Thank you so much! Hearing 'once again' is the best compliment we could ask for, as we always strive to maintain that high standard for our returning customers. We truly appreciate your continued trust and support!"
The 2guys that came got straight onto…
The 2guys that came got straight onto the job. No problem.
I was shocked at the price charged ,over £100 for a visit that lasted approx 40 mins..
26 maj 2026
Svar från M&R Plumbing & Heating Ltd
"Thank you for your feedback. We're glad the job was completed smoothly and efficiently by our team. We understand that pricing can sometimes be a surprise, but our rates cover the cost of sending two fully qualified, insured professionals to your home to ensure the job is done safely and correctly. If you'd like to break down the invoice together, please give our office a call—we're always happy to help."
Polite, friendly and experienced service.
Polite, friendly and experienced service. They found the solution to the problem quicker than other plumbers in the area. Meticulous about cleaning up after they had been and went out of their way to help.
26 maj 2026
Svar från M&R Plumbing & Heating Ltd
"Thank you so much for the wonderful review! Finding efficient solutions where others couldn't is exactly what our experienced team prides itself on. We also believe that leaving a home as clean as we found it is just as important as the repair itself, so we're thrilled that our meticulousness and extra effort stood out to you. Thank you for choosing M&R!"
Annual boiler service.
Liam came to service my boiler , he messaged to say he was on his way and arrived promptly. He remembered he had been to repair a radiator pipe a few months ago and asked if everything was working well. I thought this was a nice touch.
He serviced the boiler and was efficient and tidy.
He is a credit to the company .
22 maj 2026
Svar från M&R Plumbing & Heating Ltd
"Thank you so much for the fantastic review! We are so lucky to have Liam on our team, and hearing that he is a credit to our company truly makes our day. It’s those little personal touches—like remembering a previous visit and checking in on your heating—that we pride ourselves on. We're glad your annual service went so smoothly, and we look forward to seeing you again next year!"
Svar från M&R Plumbing & Heating Ltd
"Thank you so much for the fantastic review! We are so lucky to have Liam on our team, and hearing that he is a credit to our company truly makes our day. It’s those little personal touches—like remembering a previous visit and checking in on your heating—that we pride ourselves on. We're glad your annual service went so smoothly, and we look forward to seeing you again next year!"
Excellent service every time and the…
Excellent service every time and the engineers are also very helpful.
22 maj 2026
Svar från M&R Plumbing & Heating Ltd
"Thank you so much for the 5-star review! Hearing that we deliver excellent service 'every time' is the ultimate compliment for our team, as consistency is exactly what we strive for. I'll be sure to pass your kind words along to our engineers—they will be thrilled to hear that their helpfulness is appreciated. Thank you for your continued support!"
Svar från M&R Plumbing & Heating Ltd
"No worries at all! We completely understand. Thank you for taking the time to write a quick note anyway. We hope you were happy with our service, and please feel free to reach out if you ever need our help again!"
A local firm who value their customers…
A local firm who value their customers and that is all you can ask
21 maj 2026
Svar från M&R Plumbing & Heating Ltd
"Thank you so much for the beautiful review! As a local firm, our customers are our neighbors, and valuing your trust is at the heart of everything we do. Knowing that you feel looked after is the biggest compliment we could ask for. Thank you for supporting local!"
Svar från M&R Plumbing & Heating Ltd
"Thank you so much for the 5-star review! The 'as ever' is music to our ears—we love knowing that we are consistently maintaining our standards for you. Clear communication and punctuality are two things we pride ourselves on, so we're thrilled it showed. Thank you for your continued support!"
The young man checked ething did wat he…
The young man checked ething did wat he needed to do,always happy since I had this boiler fitted from you glad I paid extra for the warranty for 10 years extra very nice you lad thanks deborah
18 maj 2026
Svar från M&R Plumbing & Heating Ltd
"Thank you so much for the wonderful review, Deborah! We are absolutely thrilled to hear that you've been so happy with your boiler since we fitted it for you. Investing in that 10-year warranty was definitely a smart choice for total peace of mind! I will be sure to pass your lovely compliments along to the young man who visited—he will be delighted to hear his hard work was appreciated. Thank you for choosing M&R!"
The engineer was knowledgeable and…
The engineer was knowledgeable and engaging. He sorted out a huge problem with our water supply that could have cost us thousands if he hadn’t diagnosed it effectively.
19 maj 2026
Svar från M&R Plumbing & Heating Ltd
"Thank you so much for this incredible review! Diagnosing a major issue accurately before it escalates is exactly what our experienced engineers train to do, and we are absolutely thrilled that we could save you from what would have been a very stressful and costly situation. We will definitely pass your high praise along to the engineer involved. Thank you for trusting M&R with your home!"
Timely and tidy well done thanks
19 maj 2026
Svar från M&R Plumbing & Heating Ltd
Hi there! Thanks so much for the five-star review. We always aim to be prompt and keep things clean, so we're thrilled to hear we hit the mark. Thanks again!
The service was done on time and very…
The service was done on time and very satisfactory. We already have your service plan but for the second year you sent us an invoice. I phone and apologies were given.
18 maj 2026
Svar från M&R Plumbing & Heating Ltd
Thank you so much for taking the time to leave us a 4-star review! We are thrilled to hear that your service was completed on time and to your satisfaction.
Please accept our sincere apologies once again for the accidental invoice sent for your second year. We always strive for a seamless experience, and we appreciate your patience and understanding when you called to get this sorted out. Our team is glad we could rectify the mistake quickly for you.
Thank you for being a valued service plan customer. If you ever need anything else, please don't hesitate to reach out!
Kind regards, M & R Team
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