Mowglistreetfood Omdömen 

We visited the Leeds restaurant again this week and as usual with the Mowgli restaurants we have visited, the food, service and general atmosphere were first class. What made this trip more special was we had a slight reservation about something and contacted the feedback team to express it. Our response from their agent, Natalie was excellent and completely put our minds at rest with her detailed attention. So not only have we had another very good eating experience but our confidence in the Mowgli company is enhanced. As a result we will be visiting our fifth Mowgli next week. It won't stop there the eating experience is too good.

Overrated. Bad food. Bad service. Expensive. Avoid

Overpriced rubbish! Visited the restaurant in Brighton. Cauliflower fell apart, the food was cold, the paneer dish had 4 small cubes of paneer......I could go on but it was just so poor I I can't be bothered. Just one of those 'trendy' restaurant groups that I doubt will be around for long. They call it 'street food'; they are doing Indian street food an injustice. Staff were nice thou.

Visited Mowgli Preston today had food from the lunch menu
I have to say the staff were lovely and very helpful but I wasn’t overly impressed, I ordered the butter chicken but when I cut into the chicken pieces I was very disappointed to find the chicken wasn’t white it was dark in colour, I called over one of the young ladies that were serving myself and the lady I was with and asked why the chicken wasn’t white she said she wasn’t sure but would go and speak to the manager, when she came back she informed us that all the chicken they use across the whole menu is chicken thigh, but it did not state this on the menu, I personally don’t like or eat chicken thighs or legs, and I only like chicken breast, I think that if this is the only part of the chicken that is used then people should be informed of this so they would be able to choose an alternative, and since eating my lunch I have had bad stomach pain, I don’t think I will be returning which is a shame as the staff were lovely and the restaurant is beautiful inside, apart from the tin cans with the cutlery in which I thought looked a bit tacky for such a nice restaurant

We visited Mowgli in Stratford for what we thought would be a pleasant evening, turned out to be an awful experience with us returning some of our food and cancelling the rest of the order.
First of all, it’s your fellow asian women saving you from this restaurant.
They don’t have chai on the menu? - sorry but you absolutely cannot call this restaurant ‘Indian’. Chai is fundamental to our culture and to have with/before/after food.
Second of all, there was not even a selection of naan breads!!! It was just garlic and coriander paratha, but no garlic was to be seen on the partha and it didn’t taste fresh.
Thirdly, no raita? When we asked for it, we got given this milky sugary ‘raita’.
The food was cold within 10 minutes. The food tasted awful, no flavour, no chilli - nothing. It looked as if it had been heated up from yesterday’s leftovers.
The whole menu here would be the soe of a drinks menu at an actual Indian restaurant.

We had ordered the gunpowder chicken, which tasted stale and if someone had cooked it blindfolded.
The manager/guy in charge had zero hospitality manners.

I rarely leave negative reviews, but our experience here was genuinely disappointing. We started with a few small plates which were fine—nothing memorable, but acceptable. Unfortunately, everything went downhill from there.

The Paneer main was, without exaggeration, the worst paneer I’ve ever eaten. The sauce was watery, with an odd sour–bitter taste that made it difficult to eat. The Goan fish curry and the house lamb suffered from the same issue—thin, watery sauces with flavours that simply weren’t there. Indian curries should never have water separating from the sauce, and it was clear something had gone very wrong in the kitchen.

Overall, the food lacked depth, seasoning, and any of the richness you’d expect from Indian cuisine.

It was so disappointing that we paid for our starters and drinks and decided to leave without finishing the meal. I won’t be returning to this or any Mowgli restaurants, as the whole experience left a sour taste—literally and figuratively.

The one saving grace was the service. Tommy, the manager, and his team were genuinely brilliant—warm, attentive, and professional throughout. It’s a real shame the food didn’t come close to matching the high standard of the staff.

I did write to headoffice with the above and their response was to blame my preference and taste buds below:

“I’m very sorry to hear how disappointed you were with the food during your visit to our Oxford restaurant. That’s certainly not the experience we want any guest to leave with, and I’m sorry that the dishes didn’t meet expectations on this occasion.

All of our dishes are based on our founder’s family home recipes, the food her family eats around their own table. We recognise that these flavours and styles of cooking can be a matter of personal preference, and while they may not be everyone’s cup of tea, it’s important to us that every guest feels listened to and cared for”

I have responded back and told them not to respond back to me:

“My feedback wasn’t about preference — it was about the quality of the cooking. Suggesting that the issue came down to my personal taste feels dismissive, especially given my familiarity with Indian cuisine.

I’ve visited your restaurant before and previously had an excellent experience, which is exactly why I chose to return. Unfortunately, on this occasion the dishes were poorly executed. The chef’s interpretation of the recipes simply didn’t reflect the standard I know your restaurant is capable of. I’ve eaten at enough Indian restaurants, and cooked enough myself, to recognise the difference between a flavour preference and food that has not been prepared well.

There’s no need to reply. It’s clear that rather than acknowledging the issue, you’ve chosen to attribute it to the customer’s palate. I’ll be sharing this experience with friends and family, and I will also be posting an online review”

Visited Glasgow restaurant on 24/1/26. Have been once before when first opened. Food was lovely but service bad. Had to ask for drinks service, meal arrived in dribs n drabs. Table next to us left as no-one had gone near them for 20 mins. Clearly not enough staff.

I visited the Cheshire Oaks, Mowgli Restaurant and selected several dishes, one of which was a new edition, Diwali Cauliflower, which in effect is a cauliflower head served in a bowl with spices.
The main part of the cauliflower was absolutely uncooked and when I raised this with a member of the serving staff I was informed that this was how it was served and it was intended that only the outer florets were to be shaved off, I was offered another that would be more thoroughly cooked, I declined as I did not see the point of waiting a further 20+minutes just to eat a cauliflower by itself.
The rest of our meal was very tasty, however this spoiled our experience and this is a dish that I would strongly advise against ordering unless the customer likes eating raw cauliflower which I do not.

This is probably the WORST 👎🏼👎🏼👎🏼Indian restaurant I have been to, in Glasgow. If you are looking for tasty authentic Indian food pls AVOID this place!
We had gone for a special meal to celebrate my daughter’s birthday. The ambience was good but the first impression didn’t last very long and quickly turned into sheer disappointment when the food arrived.
£15 Lamb Bunny Chow barely had any lamb & all we could taste was tomatoes and kidney beans. The Butter Chicken was sour & tasted stale. £9 for 2 parathas was extortionate! (You can buy similar parathas in supermarkets - a pack of 20 parathas for £3)
The rice was ok but the portion was v small for the price.
We would NOT be going back!

We had an extremely poor dining experience at Mowgli, Leeds branch on (34 Boar Lane, LS1 5DA). I was quite excited about this dinner, but was really disappointed by portion sizes, quality of the chicken in the curry, and the service.

We othered Mother Butter Chicken with one paratha, and House Chicken with rice.

• The portion sizes of both dishes were significantly smaller than we expected for the price and compared to other Indian restaurants that we have dined before. The paratha was small and extremely thin, not what anyone would expect for a £4.50 paratha. The curry portions were also extremely small.

• In the House chicken curry, the chicken pieces seemed under-cooked. I couldn’t see properly because of the dim and yellow lighting, but there was redness in the pieces. The curry did not taste good either, as a result, I developed a stomach ache after eating my meal. Thankfully, it did not turn into anything serious, but it was an unpleasant experience and not what you expect from a restaurant dinner.

• I informed the server not to take the £1 charity donation, but it was still added onto our bill. It is not about the £1, but the poor service. This donation was deducted against our wishes.

Considering our unsatisfactory and poor dining experience, I wrote to the restaurant and requested a partial refund which was denied. They said they will refund the £1 charity donation (which is not an adequate compensation for the poor dining experience), but even that refund never came.

I would avoid and not go back! It is a shame because, if my complaint was handled properly, I was willing to give them another chance and give them benefit of the doubt that this was probably a one-off bad experience.

I believed a partial refund was the right and reasonable remedy at this instance. I didn't expect a full refund because I didn't want to be unreasonable, but I do believe a partial refund was fair on this occasion, but it was highly disappointing how my complaint was handled.

Excellent 👌

The lamb chops were absolutely cremated in the Newcastle branch

Visited the lincoln branch and was amazed from the street, warmly welcomed ans shown to seats fully explained how the concept works and was given time to check the menu before being asked if we was ready to order. Food arrived in great time and all fresh and hot. Overall an amazing experience will definitely return

I have a peanut allergy and because of the way they order there herbs and spices in I could only order two dishes from the menu. Previous visits I could order off the majority of the menu. If you have a nut allergy I wouldn’t bother going.

The food was great had the crispy sweet chicken and fenugreek fries, the desserts are disappointing and very expensive for what they are though, otherwise I would have given 5stars

You watch Nisha Katona on tv and you buy into the whole ethos and experience. This was a birthday and retirement celebration at the Sheffield branch. The staff were good, the atmosphere was good, the food and drinks were shocking!! The Cobra was warm, and I mean warm, the food wasn’t, literally lukewarm, no steam, nothing, the potatoes on the festive menu were dried out and cold, the gunpowder chicken, sparse and hard, the meat tiffin, was half vegetarian, bizarre, and again Lukewarm! Nisha and the company clearly won’t care that there are a lot of bad reviews, we spent nearly £400 on 5 people and it was wholly disappointing, she and those upstairs need to realise they are on borrowed time, serve hot food, cold drinks, fresh and tasty and people come back, otherwise why you in business? Gutted we wasted our money!

Have visited Mowgli, Chelmsford on many occasions and I can only give 5* but would give more if possible. The atmosphere, ambience is so welcoming and relaxing, the food is always absolutely 5*+. Service, staff equally 5*. The fact that they are dog welcoming (not just friendly) tops it! Only criticism is that the staff never mention or promote their loyalty app. The servers should ask if we have it/know about it/promote it. Otherwise, I cannot recommend Mowgli enough, consistently amazing food, lovely atmosphere and great staff.

Good Indian food, very pleasant and helpful staff in their Water Street Liverpool restaurant!

Had an Uber eats from Mowgli Cheltenham food was amazing tasty well presented and warm. Definitely would recommend it.

We visited Mowgli in Beverley, 6 of us as we were visiting overnight. The atmosphere was nice and the decor really good so we were looking forward to our meals.
I had the house lamb and my wife had the butter chicken with a paratha :( all our food was luke warm, the plates cold, the portion very small but the curries I would describe as watery, no sauce consistancy and the paratha was uncooked.
We did give negative feedback and the waitress just said "Well it's the same recipe as always" in a very sarcastic tone but the manager apologised and discounted our bill without us asking.
I wouldn't tell people to go and I wouldn't return based on our experience...shame