Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

A real fantastic experience dealing with this company. I had a new Quickie Life R and during the ordering phase a mistake was made on the order and the wrong brakes were fitted to my wheelchair.... Se mer

Betygsatt 5 av 5 stjärnor

Perfect service 😁 got a great wheelchair, helpt me set it up and went over the controls.. perfect service would recomend to anyone 🤗😄😁 thank you very much matt and motus medical..

Betygsatt 5 av 5 stjärnor

Karen and Mark have been incredibly helpful throughout the whole process of getting my daughter the right wheelchair that will meet her needs and obtaining charity funding. We can't thank them enough... Se mer

Betygsatt 5 av 5 stjärnor

Motus medical were great from the start! Karen was very informative and helped with any issues filling out forms, Helping with Grants etc. Her response to queries was very quick. The engineers that... Se mer

Företagsinformation

  1. Leverantör av hjälpmedel för personer med funktionsnedsättning
  2. också i
  3. Leverantör av handikapphjälpmedel
  4. Leverantör av medicinsk utrustning
  5. Rullstolsbutik
  6. Rullstolsreparationer

Skrivet av företaget

Motus Medical began in 2016 when our founders looked around the industry they had spent 30 combined years in and realised it all looked a little bit… similar. It was difficult to tell one dealership from another. Clinical needs were being sacrificed just to sell standard issue products. And there just wasn’t much to choose from. We knew there was much that could be improved. Hence the formation of Motus Medical. Choosing Medical for their name committed them to the very highest standard of clinical care. Choosing Motus reflected the movement of the wheelchairs they offer. But more than that, it represented the movement forward that they wanted to inspire in the industry. The movement towards doing things differently, the movement towards doing better.


Kontaktuppgifter

4,8

Utmärkt

TrustScore 5 av 5

248 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa

Har inte besvarat negativa omdömen

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,8

Alla omdömen

(248)

36 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 4 av 5 stjärnor

Company excellent

Company excellent. Only reason 4* not 5 because of delay in actuality getting wheelchair which was due to its production being moved from one country to another. Rep, Mark worth his weight in gold. Admin also very efficient

6 november 2024
Betygsatt 5 av 5 stjärnor

I contacted Motus to organise a service…

I contacted Motus to organise a service of the Wheelchair that I bought from them some time ago. Request was dealt with politely and quickly and a date fixed. The engineer arrived as booked and did a great job servicing the Wheelchair which feels like new again. He was very polite and gave me a full summary of what had been done and answered my other questions.

25 oktober 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Q300 Mini

Matt did not give us the heavy sell bit but spoke to us in a very relaxed, down to earth way. The product is lovely-both in looks and in comfort. Just about to take it for a spin… well actually on a dog walk. So pleased!! Thank you! Allison

24 september 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Fantastic Customer Experience and Outcomes

Incredible customer experience with Motus, everything from the initial call about equipment, to the assesments and then the delivery of our son's chair has been been so smooth.

Special thanks goes to Matt and Becky for being so amazing and helpful, especially Matt for providing excellent insight and advice on the chair, servicing etc.

Thank you so much guys!

5 september 2024
Betygsatt 5 av 5 stjärnor

Motus was great throughout the process…

Motus was great throughout the process of purchasing my wheelchair, they kept me informed of when the wheelchair was on its way and delivered it to my home address with a demonstration of how it works. Thank you

3 september 2024
Betygsatt 5 av 5 stjärnor

Tom Dobson was professional

Tom Dobson was professional, never pushy, he just demonstrated the chair and answered all my questions.
He then said he'd send the details through and I could follow up, if I wished. I wanted it there and then.

It took a while to arrive, but the good thing was that Tom actually brought it...I've had chairs sent by couriers, who have informed me that they don't know a thing about the wheelchair.

The chair needed adjusting and Tom was more than happy to do it.

I would say I had a very positive experience and am happy to put forward this review, with my thanks to Tom Dobson and Motus Medical.

11 augusti 2024
Omdöme utan inbjudan
Logotyp för Motus Medical

Svar från Motus Medical

Thanks very much for your review Vivian. Glad we could help.

Betygsatt 1 av 5 stjärnor

Have to disagree with the positive…

Have to disagree with the positive posts in my case.
Having learned I have heart failure and can’t walk more than 10 metres.
I looked around for a wheelchair and ‘Easy Living Mobility’ have a wide offering and 4 of the models seem interesting. So I sent in the ‘book a demo’ form. Surprisingly a woman from Motus Medical unsolicited called me and explained their sister Co Easy Living Mobility don’t sell wheelchairs at all, the ads are for Motus. She explained that Motus don’t sell 2 of the models of interest and trashed the Whill wheelchairs, evan tho Easy Living Mobility advertise them…I asked why they waste people time…’oh thats life’. I asked to check they had the correct latest version of the other 2 models for demo. She assured me they did, even tho she could not check to be sure and didn’t seem to care. I said I want to be sure I get a demo of the correct model. She hummed, erm I don’t think we are the right seller for you, and put the phone down. Never mind my heart failure condition and £20k budget. Questions not allowed. Guess she still gets paid for selling nothing. Scratch Motus Medical. Plonkers…company and intolerant woman.

14 augusti 2024
Omdöme utan inbjudan
Logotyp för Motus Medical

Svar från Motus Medical

Thanks for your review, and apologies you haven't had a positive experience with us. If you would like to provide me with contact details I can call to discuss.

Betygsatt 5 av 5 stjärnor

Motus medical have been fantastic

The last 3 years motus medical has really looked after me especially Kat. I would even say we have become friends. Greg the guy who does my service etc has always been great. Friendly but professional. Kat the service manager has been fantastic. Again friendly but professional but to me she’s an angel in disguise!! Thank you very much Motus medical for really looking after me so much. I so appreciate all the help I’ve had. Well done !!!

9 augusti 2024
Logotyp för Motus Medical

Svar från Motus Medical

Thanks for your review Mr Harrison. Glad you are getting the service you require for your product.

Betygsatt 5 av 5 stjärnor

Brilliant service

Just so helpful

5 augusti 2024
Logotyp för Motus Medical

Svar från Motus Medical

Thanks very much for your review Helen. Glad we could help with your new products

Betygsatt 5 av 5 stjärnor

Duncan is really good

Duncan is really good , gave all the information required, really helpful

17 juli 2024
Logotyp för Motus Medical

Svar från Motus Medical

Thanks very much for your review. Glad we could help

Betygsatt 5 av 5 stjärnor

They are always professional and…

They are always professional and helpful through process of getting medical equipment for our daughter.Thank you to Becky and Duncan from the Robertsons

17 juli 2024
Omdöme utan inbjudan
Logotyp för Motus Medical

Svar från Motus Medical

Thanks very much for your review. Glad we could help you and your daughter.

Betygsatt 5 av 5 stjärnor

Absolutely great company

Absolutely great company. Very professional from the get go. Really helped me find the perfect equipment for me. They kept me updated right throughout, until my brand new, prefect for me equipment arrived at my house. They have helped me so much, and this equipment has given me a new lease of life. Thank you so much

8 juli 2024

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

Här är 8 tips på hur man kan skriva omdömen på bästa sätt.

Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

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