What a lovely experience we had taking our motorhome to Travel World to have work done to it the whole experience with Hanna was first class ,attention to detail was amazing and very much appreciated, she kept us in touch with what was happening, having Hanna in the service department now is running 100% better she is a credit to Travel World , thank you Hanna for all your help …..

Excellent service from start to finish thanks Jake and Jason jacket potatoes 👌🏻

Efficient and consider personal circumstances. Providing courtesy car without being asked. Steve from Service was very personable and attentive .

I've been getting my annual habitation check done here since importing a Hymer from Germany a few years back. Always helpful and friendly and a very secure site.

This time round Steve Hodgkins looked after me really well and everything was completed quickly and efficiently. Some good advice too about some new equipment I was looking for.

Great sales service and attention. The collection and hand over could have been better. Still waiting on answers.

Great response from Rob King in the customer service team, he did everything possible to resolve an issue with our motor home.

We love our Hymer ML-T580 4x4 and we return to Travelworld each year for its annual habitaion service, making the journey from Edinburgh rather than choosing somewhere closer to home because the service we receive is always first class. This year was no exception and Steve (Hodgkins) made us very welcome keeping us informed of progress. Importantly for us the team cracked on with the job following our 8am arrival and we were back on the road home just before 3pm. The loan vehicle meant we could do some Christmas shopping whilst we waited .. Top marks, Thank you.

A big thanks to Steve on service who made sure we weee looked after whilst on site and communicated in timely fashion with regards to where parts were up to.
Not forgetting Howard and Joe in the workshops. Howard in particular goes above and beyond. Thanks team, you’re all a great asset to Erwin Hymer. Thanks and Merry Christmas

Steve Hodgkins
Thanks Steve for sorting out the repair on our motorhome today. as usual repairs done as requested and as normal first class service got a free clean too you are credit to travel world
Thanks
Mick

Work completed on time, Steve service advisor very helpful & informative.

From the initial booking to final handover this was an excellent service from Steve Hodgkins and team. The spare parts were ordered and ready to fit at the service booking. The check-in and paperwork were clearly explained and the customer waiting lounge with WiFi and free coffee were welcome. The service was carried out on time and the complimentary wash and vac were a nice bonus. Very polite service with great facilities.

Took our Hymer MLT 580 4x4 to Travelworld for some recall work and warranty work. We were met by
Steve Hodgkins, the service manager, who carefully took down details of all the issues. He kept us informed of how work was progressing and on handing back the van went through everything that had been done.
Steve was professional, personable and nothing seemed like too much trouble.
I asked some questions about the battery system and he brought out Steve the head technician who was also brilliantly helpful.
Thank you for all your help and assistance making our visit to Travelworld an excellent experience.

Following our recent visit to Erwin Hymer Travelworld, 18 Nov 24, for some warranty repairs on our MoHo, I am happy to review and say that we had a great service from Steve Hodgkins, not only on the day, but also prior to the work being done with his efficient and regular updated communications via email and phone.
Thanks Steve

Had my MH habitation service today, Steve Hodkins checked the MH in for me and nothing seemed to be too much trouble for him. He kept me informed for any problems whist my MH was being serviced, he also made sure that my dog, Sophie, was well looked after as did the rest of the staff at Hymer, thanks Steve.

Great Service for a change! We travelled all the way down from Edinburgh for a so called recall “Heat Damage to pre fuse box” on the fuse box on our Mercedes Hymer BMC-T 690 in which we were told we HAD to go to a Hymer dealership to carry out the works and Stafford is our nearest dealership! We were met by Steve Hodgkins to hand over our keys and to discuss any concerns! He was an extremely attentive chap, who right away we felt was very professional, knowledgeable and approachable! He left us to chill upstairs until our van was ready, then came and got us and talked us through everything and helped us with some things we wanted to discuss, which was very helpful! He went out of his way to make sure everything was spot on and that we were entirely happy with everything before we left and that’s how the service should be from a prestigious company that Erwin Hymer are portraying themselves to be! You need more personalities like Steve Hodgkins! Because the service that we’ve had in the past has not been pleasant ones! But this was a very good one, thanks to Steve’s attentiveness and professionalism! Thank you Steve, keep it going.

Attention to detail. Felt at ease Steve Hodgkins looked after us and kept us well informed of what was going on.

This a review of our recent visit to Travelworld on 29/10/24 for a habitation check and a repair. This time, it was all orchestrated by Steve Hodgkins, who was like a breath of fresh air, from actually, remembering our conversations, prior to the job, calling me back when he said he would, recording the jobs to be completed, accurately! Prior to our visit, Which did not happen before Steve arrived!
The Spare Water Pump arrived the day we arrived home!
Thanks Steve You deserve the 5 Stars!

Team were very helpful and listened to what we wanted. Adrian was very supportive and enabled us to equip pur vehicle as we wanted. Very professional team.

My motorhome was booked in for its first habitation check and service. Due to ill health I had difficulty picking up the van but staff and particularly Steve in service couldn’t be more obliging. Thank you

Always polite, helpful and efficient. Travelworld have attended to my motor home problems many times this year and for that I am truly grateful.
Chris Powys