Motor Angel Omdömen 

158
TrustScore 2 av 5

2,2

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 1 av 5 stjärnor

Just terrible - if you buy a used car with warranty assist, motor angel or motor easy - it’s all part of the same scam - not interested in paying out if you need them. AVOID

Betygsatt 4 av 5 stjärnor

From my experience of dealing with many call centres - MOT Angel / Motor Easy have by far the best trained, capable and positive people I have spoken with. They understood my problem, acted upon it qu... Se mer

Betygsatt 1 av 5 stjärnor

Shocking company didn't stick within time frames. Steering rack went so no power steering which in policy booklet says covered for.. then they say after 4 days when suppose be 48 hours. They won't pay... Se mer

Betygsatt 1 av 5 stjärnor

I had a Diagnostic Test but despite trying to contact electronically through my account and asking for a call back 3 times, no response has been received. Today I telephoned and even the 2 options di... Se mer

Företaget har svarat

Företagsinformation

  1. Bilreparation

Om Motor Angel

Skrivet av företaget

NEW BUSINESS FOR APPROVED WORKSHOPS 

10,000 workshops have passed our vetting process and now use our digital platform to accept new business and profitably manage all aspects of these jobs:

  • Bookings
  • Quotes
  • Jobsheets
  • Invoices
  • Customer CRM 
  • Digital service history

TRADING PLATFORM FOR AUTOMOTIVE FLEETS

Leading fleets use Motor Angel to book their drivers and customers into approved workshops for:

  • Servicing
  • MOT tests
  • Diangosis
  • Repairs

Motor Angel gives fleets total transparency on the costs and work details of all repairs and maintenance tasks as they happen in real time. Plus Motor Angel supports the digital solution with a UK call centre of engineers and customer service professionsals. 

Motor Angel provides indepth analytics and feedback from drivers and expert engineers who monitor the workshops on the work quality, profitabilty and efficency. 

 


Kontaktuppgifter

2,2

Dålig

TrustScore 2 av 5

158 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

2,2

Alla omdömen

(158)

3 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Exceptional!

Excellent really fantastic service, super happy! They went the extra mile to be helpful and sort out the problem. Would recommend in a heartbeat to anyone.

1 februari 2018
Omdöme utan inbjudan
Betygsatt 3 av 5 stjärnor

It took 7 days to book my car in after …

It took 7 days to book my car in after I was told it would take 4, I had email confirmation of the date and then two days later I had another email with a changed booking date, no verbal confirmation. Booked into a non specialist garage. One fault was found, an electrical fault. I was told this part wasn't covered even though I have gold cover where electric are covered. So now the car is stuck in a non specialist garage not of my choice, not working and with no second opinion.

This issue has now been resolved so I have upgraded the rating to 3 stars.

7 november 2017
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Rubbish! Shocking service.

Turned out to be useless in the end, a complete waste of money, parts that were apparently covered under warranty weren't..so a car bought and after 3 months un-useable, with a £5k repair bill I cant afford.

To be specific, the mechatronic began to fail. Then, the small washer connecting the driveshafts bolts went through the gearbox casing...so I'm left with a goosed auto with a hole in the gearbox.

The clutch was changed not long before I bought it, and they kept having me ring that company, but they aren't anything to do with me!!!

I have all the paperwork from the warranty and from the sale of the car, and the garages diagnosis. A friend who is a solicitor has been through everything and agrees they didn't cover the items as promised, so I will go down this route now. Shocking.

Motor angel - waste of money, typical warranty company that at the sniff of an expensive claim, they teflon shoulder to the next person and run a mile.

27 september 2017
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Car Serviced

Excellent service from start to finish from motoreasy
First time using this company.
Very efficient, car collected and delivered back the same day I was also kept well informed by email and phone.
Amazing company made the whole process totally stress free!
I would highly recommend.

23 augusti 2017
Omdöme utan inbjudan
Betygsatt 4 av 5 stjärnor

From my experience of dealing with many …

From my experience of dealing with many call centres - MOT Angel / Motor Easy have by far the best trained, capable and positive people I have spoken with. They understood my problem, acted upon it quickly, no fuss or constant telephone calls, got the fault on my car fixed within two days. really exceptional levels of service.

8 augusti 2017
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Very helpful so far

Raj was very helpful when he sold me the extended warranty and Dane, the nice South African was very helpful and efficient.

1 augusti 2017
Omdöme utan inbjudan
Betygsatt 4 av 5 stjärnor

Professional service- recommended

Professional service, well organised, quick and hussle free. Adam from customer service I was dealing with over the phone was very friendly and helpful, patient enough to explain full process of repair to me (woman knowing nothing about cars). In general positive feeling with the service and with the company.

30 juni 2017
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Very professional

Very professional, personal experience! Top notch customer service. Will be recommending to everyone I know!

23 juni 2017
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Initial contact with Vanessa to arrange …

Initial contact with Vanessa to arrange the warranty. ... excellent.
Contact with Dane Walters regarding health check booking and contact afterwards pursuing documentation. .... excellent service again! !!!!!

16 juni 2017
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Easy to arrange repairs

Easy to arrange repairs, however, garage I was sent to was impossible to reach via public transport, luckily my step-dad was around to help.

15 juni 2017
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Dane was extremely personal and …

Dane was extremely personal and supportive during and following our discussion. He had followed up on my query and updated me with a quick turn around. I'm pleasantly surprised with the level of customer service received today as I was anticipating an ongoing battle. Thanks, Dane!

14 juni 2017
Omdöme utan inbjudan

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

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