Its absolutely horrendous. I made an online order and then the next day received an email saying it was canceled. Tried calling to follow up and find out why. Each time I spoke with someone I was then... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I placed an order online. Completed the stores compatibility option on the site. The item I needed was a match. The following Monday I received an email stating they needed my vin. As it was a frequen... Se mer
dealer parts used to be reasonably priced. not anymore. they are acting like they are a premium brand. an alternator for a 2012 jeep patriot is $600. a tacoma alternator is far cheaper. lower contr... Se mer
Sent wrong parts, delayed shipment, then stated my other orders are cancelled for returning the wrong parts and continuing to delay shipment of my parts, while floating my money for weeks. Mopar has t... Se mer
Företagsinformation
Informationen kommer från olika externa källor
Mopar is the parts, service and customer care organization within Fiat Chrysler Automobiles.
Kontaktuppgifter
South Clement Avenue 3280, 53207, Milwaukee, USA
- www.mopar.com
1,3
Mycket dålig
66 omdömen
Ingen inbjudningshistorik registrerad
Det här företaget har inte bjudit in sina kunder. Omdömen kanske inte är representativa
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Missing parts. Worse customer service.
We ordered $2k in parts on the official MOPAR.com website.
2 of the parts we paid for were not in stock so we had to purchase somewhere else.
One of the larger parts was missing from the package.
We emailed them but the person who responded the email said they personally put it in the package. But strangely it never arrived. This person would not give us a phone number to talk to anyone. Told us we should contact UPS, which obviously told us we needed to have the sender contact them. Now the MOPAR representative (Manuel Bermudez) won’t even reply or give us a phone number we could call to try to sort this out. What kind of business is this? why is it so sketchy? Why not provide a phone number? Why no replies?
On another hand; why do all parts say MADE IN CHINA?
Save yourselves a headache and purchase parts from somewhere else. This company is super SKETCHY.
10 november 2022
Omdöme utan inbjudan
Do not use the Mopar store uk
Do not use the Mopar store uk. I ordered a spare wheel and subsequently cancelled the order because they didn’t ship it on the day they said they would. They then charged my credit card and shipped the cancelled order. It has taken 2 months to get them to take the order back and re credit my money. Their customer service dept is rubbish, they do not help you and they do not ring you back. I had to threaten legal action to get anyone to listen and you are calling Italy every time you ring.
11 oktober 2022
Omdöme utan inbjudan
Lovely cars
Lovely cars, great sound! Then again, all thst horsepower need be at the wheels and they should be 4 wheel drive. But the worst thing ever for and American made car, parts are hard to come by. This is why I drive a M40i. Mopar killa!!!
2 oktober 2022
Omdöme utan inbjudan
They do not honor warranties!
Do not trust their online store ! They do not honor their warranty! They sold me a defective piece . I had to pay hundreds of dollars in installation plus the piece itself. A couple weeks later we realized the piece was defective. The mopar keeps forwarding my claim to the "fulfilling dealership" which never replies nor picks up the phone! It has been 2 months I still have no resolution. Had to pay for another water pump and the hours of work again. The mopar will have a hundred excuses not to return the money for their defective pieces sold online. All they do is refer me to the "fulfilling dealership" and here is the stop sign. :-(
18 juli 2022
Omdöme utan inbjudan
Tried to schedule a service visit for 2…
Tried to schedule a service visit for 2 of my local Dodge dealers. Site time outs, pricing showing as zero's, error when trying to book the appointment. This website is a disaster.
12 maj 2022
Omdöme utan inbjudan
Great customer service
Very happy with my experience with Mopar.com
I had ordered some parts online and someone contacted me via email and asked some questions about my order and they saved me some money. The parts I ordered individually came in a kit I had no idea about and was cheaper than ordering them separately.
Thank you.
16 augusti 2021
Omdöme utan inbjudan
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.