Moja Insurance Omdömen 

4 529
TrustScore 4.5 av 5

4,3

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Great service my car was hit off another driver with. 2days was sorted unfortunately my car was wrote off but had funds within the 2 days no issues at all, everything was straight forward

Företaget har svarat

Betygsatt 5 av 5 stjärnor

I changed my car this week simply changing make model and registration with a quote first was so simple on line. Price until end of policy was excellent considering up grade in vehicle. Will stay... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

Recently changed my vehicle and found the experience of changing my car details very easy to do on the website. The bonus was a small refund too, which arrived in my account 3 days later.

Företaget har svarat

Betygsatt 3 av 5 stjärnor

A few days after I'd paid two months premiums to begin my car insurance I traded my vehicle in for another, newer car. I tried to change the policy to cover the new car which was to commence the da... Se mer

Företaget har svarat

Företagsinformation

  1. Försäkringsbolag

Om Moja Insurance

Skrivet av företaget

Hey! 👋

Think insurance is a bit blah? Think again!

Moja cover is online, all the time - you can get everything you need online, so we don’t have contact numbers for the everyday stuff.

Don’t worry though – you can still call us if you need to claim. And for anything else, our Moja Team are just a message away if you need help.

We also think insurance should be easy to understand, with no boring insurance jargon and no online admin fees, so that’s exactly what we offer.

If you love it, then Moja it with us – get a quick quote now in a few clicks 👇

Get a quote

Kontaktuppgifter

4,3

Utmärkt

TrustScore 4.5 av 5

5 tn omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa

Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,3

Alla omdömen

(4 529)

785 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Easy


Bought through Quidco compare. Very easy to navigate

5 maj 2026
Logotyp för Moja Insurance

Svar från Moja Insurance

Hi Vicki,

We're happy to hear that you found it easy to navigate our website. Thank you for sharing your positive experience with us!

Have a great day!

Keyrthigan
Moja Customer Service Team

Betygsatt 5 av 5 stjärnor

Gave me everything that I was looking…

Gave me everything that I was looking for at a very good price.

22 april 2026
Logotyp för Moja Insurance

Svar från Moja Insurance

Hi Susan 👋

Thanks so much for leaving such a brilliant review - I'm glad to see you're feeling good about being in our Moja family 💚

Hope you enjoy the rest of your week 😎

Jasmin
The Moja Team 🚘

Help & support: help.mojainsurance.co.uk
Website: www.mojainsurance.co.uk

Betygsatt 5 av 5 stjärnor

Great company for car insurance

When I was shopping for car insurance, I chose Moja purely based on their price & 5 star reviews. So far, my experience has been positive. I tend to be fairly law abiding, so when I was stopped for speeding in a 20 zone for a 2nd time, I was dreading declaring the points. (I disagree with 20 zones, unless around schools, but that's a whole different story). I did declare the points to keep my insurance valid, and was surprised how little extra the premium went up by. I haven't had to make a claim, so can't comment on that isde of things, but making amendments to a plicy online is dead easy, which is a huge plus for me, as I hate talking to strangers on the phone. So far, my experience from Moja has been nothing but positive. 10/10

1 maj 2026
Logotyp för Moja Insurance

Svar från Moja Insurance

Hi Andy,

We're happy to hear that your experience with us has been positive. It's great to know that you also find easy to manage your policy details online as well. Thank you for your feedback.

Have a great day!

Keyrthigan
Moja Customer Service Team

Betygsatt 5 av 5 stjärnor

Good price hassle free and seem a good…

Good price hassle free and seem a good firm to deal with in the age of online purchasing

1 maj 2026
Logotyp för Moja Insurance

Svar från Moja Insurance

Hi Stuart,

We're happy to hear that we were able to offer an affordable premium for you. Thanks for your positive feedback.

Have a great day!

Keyrthigan
Moja Customer Service Team

Betygsatt 5 av 5 stjärnor
Logotyp för Moja Insurance

Svar från Moja Insurance

Hi Tony,

We're happy to hear that it was simple and cheap to change your car on the policy. Thank you for your positive feedback.

Have a great day!

Keyrthigan
Moja Customer Service Team

Betygsatt 5 av 5 stjärnor

Sorted change over quickly as I had not…

Sorted change over quickly as I had not completed it before very satisfying as I was worried about my mistake

27 april 2026
Logotyp för Moja Insurance

Svar från Moja Insurance

Hi Simon,

We're happy to hear that you were able to amend your policy with ease! We appreciate you sharing your positive experience with us as well.

Have a great day!

Keyrthigan
Moja Customer Service Team

Betygsatt 5 av 5 stjärnor

They are just spot on thank you 😊

They are just spot on thank you 😊

1 maj 2026
Logotyp för Moja Insurance

Svar från Moja Insurance

Hi Ken,

We're happy to hear that you are pleased with our service. Thank you for your positive feedback.

Have a great day!

Keyrthigan
Moja Customer Service Team

Betygsatt 5 av 5 stjärnor

Was just very easy to do online.

Was just very easy to do online.
Happy with the price.

28 april 2026
Logotyp för Moja Insurance

Svar från Moja Insurance

Hi Lynn,

We're happy to hear that you found it easy to manage your details online and were satisfied with the price as well. Thank you for your positive feedback!

Have a great day!

Keyrthigan
Moja Customer Service Team

Betygsatt 5 av 5 stjärnor

good service

good service

30 april 2026
Logotyp för Moja Insurance

Svar från Moja Insurance

Hello Nayan.

Thanks for taking the time to leave us a 5 star review.

Thanks
Lucy
The Moja Team

Betygsatt 5 av 5 stjärnor

THE DETAILS WERE EASY AND SIMPLE TO…

THE DETAILS WERE EASY AND SIMPLE TO COMPLETE NO HASTLE THANKS WERY MUCH.

30 april 2026
Logotyp för Moja Insurance

Svar från Moja Insurance

Hello John.

We're happy to hear that you found the details easy and simple to complete. We appreciate your feedback and are glad you had a hassle-free experience with us.

Thanks
Lucy
The Moja Team

Betygsatt 5 av 5 stjärnor

Competitive price …

Competitive price with different levels of cover to suit all. Defquato 5 star rating.

24 april 2026
Logotyp för Moja Insurance

Svar från Moja Insurance

Hello Wendy.

We're happy to hear that you found our site easy to use and the options clear. We're glad you're satisfied with the price and cover. Thank you for your positive feedback!

Thanks
Lucy
The Moja Team

Betygsatt 5 av 5 stjärnor

Easy to set up my account

Found it on moneysupermarket good price, few clicks and added some information paid, account was set up easy to get documents

17 april 2026
Logotyp för Moja Insurance

Svar från Moja Insurance

Hello Mike.

We're happy to hear that you found a great price and that the account setup and document access were easy. Thank you for your positive feedback; we appreciate it.

Thanks
Lucy
The Moja Team

Betygsatt 5 av 5 stjärnor

Car insurance

Easy to navigate website and reasonable price for the cover offered

24 april 2026
Logotyp för Moja Insurance

Svar från Moja Insurance

Hello.

We're happy to hear that you found our website easy to navigate. We appreciate you mentioning our reasonable prices for the cover offered. Thanks for your feedback!

Thanks
Lucy
The Moja Team

Betygsatt 5 av 5 stjärnor

Car insurance

Easy to get a quote and to sign up. Excellent competitive price offering many inclued extra at no cost.

14 april 2026
Logotyp för Moja Insurance

Svar från Moja Insurance

Hello Stephen.

We're happy to hear that you found it easy to get a quote and sign up. We're glad you appreciate the competitive price.

Thanks
Lucy
The Moja Team

Betygsatt 5 av 5 stjärnor

Really easy to sign up

Really easy to sign up, lots of good information to help with what questions mean. Absolutely great that changes are quick easy and free online - no admin fee is a real benefit.

30 april 2026
Logotyp för Moja Insurance

Svar från Moja Insurance

Hello Joe.

We're happy to hear that the sign-up process was easy and that you found the information helpful. It's great to know you appreciate the quick, free online changes and the absence of admin fees.

Thanks
Lucy
The Moja Team

Betygsatt 1 av 5 stjärnor

Ridiculous claim and repairing experience

I am a comprehensive car insurance policy holder of Moja (the company owned by AXA) and my car had an incident crashed by flying tyre thread from Sky when I was driving in Motorway at around 70mph, the car has been repaired by their repair hub call Vizion, but the repairing quality is awful, they simply fixed the cosmetic issue, but when the first time I drove the car after repair, the car seems lack of power (especially joining Motorway from slip road, so dangerous) and engine light turned on with amber on dashboard. However, I have regularly servicing booked in and postponed as the car was still under repairing by Vizion. During the servicing, my dealer identified few critical issues (gearbox issue caused engine light failed to turn off after replacing transmission oil), coolant leak and wiring harness. Those caused to replace the new parts (i.e. Engine housing and oil housing) at my own cost and that is expensive. Ridiculously I have paid my excess cost to get back my poor repaired car and driving at my own risk due to critical issues had not been properly identified by Vizion. In addition, I was told my NCB and insurance cost in next year will be impacted due to my claim even I uploaded the whole incident video clip recorded by my dash cam. This wasn't my fault, that was accident and car insurance company simply get your money but not bare the risk of such accident, completely unacceptable and not responsible as a such big company.

Last but not least, I have launched a complain and requested AXA to cover up the repair cost from my dealer, but they insisted the car need to be checked again by Vizion and get fixed by them only if their Engineers admitted those are related to incident. To be honest, I am not confident to leave my car with Vizion again given their poor work, hence I have my dealer to fix it professionally. Also, I have requested AXA to have Vizion to share the assessment report to confirm what they had done to confirm the components and parts behind bumper not be damaged due to the incident, but they are still not provided. Anyway, I will wait and see how AXA act on with this.

29 april 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Found it easy to get the cover I wanted…

Found it easy to get the cover I wanted and at a good price. Thanks.

30 april 2026
Logotyp för Moja Insurance

Svar från Moja Insurance

Hi.

We're happy to hear that you found the cover you wanted easily and at a great price. Thank you for your positive feedback; we appreciate your business.

Lee
Moja Car Insurance

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

Här är 8 tips på hur man kan skriva omdömen på bästa sätt.

Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

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