Mobility Connect Ltd Omdömen 

723
TrustScore 4.5 av 5

4,3

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För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

100% very happy with my new scooter. In fact were so happy I think my.sister has now decided to go ahead and maybe get one herself. The whole process has been made very easy and the staff have been... Se mer

Betygsatt 5 av 5 stjärnor

Just purchased 2 scooters one for me and my.husband. absolutely love them and has given both of us the freedom to get back out and about. These will be very handy for everyday use and would just hi... Se mer

Betygsatt 5 av 5 stjärnor

just got my new ignite sport and can just say im really happy with it. cain the delivery driver waa very good ans answered all of my questions. pleasantly impressed. overall i wouls highly recommend

Betygsatt 1 av 5 stjärnor

Stay away from this company - after-sales service and sorting out issues when the scooter fails is horrendous. Left my daughter without a scooter for over a week; she had two meltdowns. They promised... Se mer

Företagsinformation

  1. Leverantör av hjälpmedel för personer med funktionsnedsättning

Skrivet av företaget

Mobility Connect Limited provide mobility scooter on finance. Free U.K. delivery. Next day delivery available

Mobility Products - Pay Monthly 0% APR - Free UK Nationwide Delivery

Skrivet av företaget

We are committed to provide excellent service
Mobility Connect Ltd is a nationwide supplier of mobility products on finance. We supply a wide range of mobility products to suit your individual needs and budget. All our mobility scooters are delivered as soon as the next day, ready to use, by our qualified engineers. You'll be given a full demonstration of your mobility scooter to make sure you are fully able to enjoy your new independence straight away.

Kontaktuppgifter

4,3

Utmärkt

TrustScore 4.5 av 5

723 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

Har besvarat 30 % av sina negativa omdömen

Svarar vanligtvis inom 1 månad

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,3

Alla omdömen

(723)

68 omdömen under de senaste 12 månaderna

Skriv ett omdöme
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Betygsatt 5 av 5 stjärnor

Great service and delivery

Mobility connect has been so good and have talked me through all the stages of buying a disability scooter. Cain our delivery driver was absolutely fantastic he talked through absolutely everything we needed to know and more thank you all for a wonderful experience with Mobility connect.

26 februari 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Excellent service and supportive staff

I basically had my hand held through whole process. Scooter was delivered on time , even though I was warned it might be next day . I have used this company before to buy a road scooter. This time I got car boot scooter, it is so very very light and very easy to use and fold . All components were explained to me by my driver Cain . Cain explained the premium cover and I chose that , I feel it will be worthwhile. I am in awe of how nice and helpful everyone was.
I thoroughly recommend this company and the staff . I also managed to do this by myself.. it was that easy ( I very much struggle with foggy brain and irritability if I am not understood) absolutely none of this. I am so grateful!!!

16 februari 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Lovely machine

Lovely machine. Going to massively help with going back and forth to the shops. Very happy with the service everyone has been brilliant. Thanks very much indeed.

4 februari 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

So easy in ordering

So easy in ordering. Advert popped up on Facebook and just applied and within a couple of weeks I've recieved my scooter.
It's gonna be very handy when I'm out an about with my sister. Love the idea of how the scooter folds up and will make life easy. Delivery driver was very nice and explained in much detail on how to use all the mechanisms. So delighted and thanks very much.

22 januari 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Been with mobility connect for 4 years…

Been with mobility connect for 4 years now. Just purchased my second scooter.
Very easy to order again and was very quick and efficient.
The delivery driver cain was very patient and was very good in explaining on how to use it.
Thanks very much gillian fish.

12 januari 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Service has been excellent

Service has been excellent. From the call staff giving me a good laugh over the phone and to the nice gentleman who also delivered my scooter.
Just like to say thanks and for providing me with my new mobility scooter.
Very trustworthy company.

10 december 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Was very optimistic but the…

Was very optimistic but the transparency relieved the concerns as mobility connect kept us up to date on everything and was very good in keeping me up to date. Feel like a kid with a new toy. Very happy!!

10 december 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

This company is great until you need a…

This company is great until you need a repair I have waiting three weeks for a repair I have been stuck at home all this time .I raised the repair on the 17th November we have phoned every few days and are constantly fobbed off .I have this morning very angry but not abusive and the customer service hung up on me .I hope she has kept the recording .I phoned to and Kerry who said hire one which is fine until I have to find somewhere to keep it .But that’s story upto now Graham Spence Newcastle upon Tyne

17 november 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Very helpful company

Very helpful company. Very polite and very trustworthy.
Always will rely on mobility connect to rely on all my.mobility needs.
Excellent service
Delivery driver had a fantastic personality and was very informative and went really out of his way to make sure I knew everything.

25 november 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Mobility connect was very easy to order…

Mobility connect was very easy to order through and Darren was very helpful and made the whole process very smooth.
The delivery driver Cain was very nice on delivery and explained everything to me clearly. Cain is a massive credit to your company and very polite lad.
Everyone iv dealt with have been brilliant with me.
Much thanks lynette

18 november 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Amazing service

Amazing service. I'm always nervous on phone calls. But Simon the advisor made me feel really comfortable. He explained every step ever the phone. My scooter came within a few days of ordering. The delivery driver was very friendly and polite. I will be recommending you. Thank you for a brilliant service.

12 november 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Great company

Brilliant in regarding if I have any problems, Darren has always been very helpful and reliable if I'd have any problems. Just ordered my second scooter and very happy an will always keep coming back to mobility connect. Cain on delivery was also very helpful and showed me.how to use my new scooter on delivery.

11 november 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

very happy

very happy. service has been fantastic. scooter is great and will give me the freedom to get back out and see friends.
nice to have my independence back which is important to me.
thank use all very much!

4 november 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Absolutely fantastic

Absolutely fantastic
Can't fault mobility connect they made sure I received a very safe scooter. As my safety always comes first.
The whole process of ordering was very easy and I got the scooter I was looking for.
Delivery service was brilliant and the lad who delivered my scooter was very caring and went out of his way to show me how to use it and make sure I was 100% safe.
Would just like to say a massive thank you.
Will definitely recommend to friends and family.

23 oktober 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Very poor customer service

Customer service is the worse I have ever experienced. After having my brand new scooter 3 weeks, it stopped working and still waiting for them to come out and fix it. I will be cancelling the agreement and any further pay.dnts if not fixed soon and informing them to pick it up. Biggest mistake I have ever made, using this company.

22 oktober 2025
Omdöme utan inbjudan
Logotyp för Mobility Connect Ltd

Svar från Mobility Connect Ltd

Reply from Mobility Connect Ltd

Hi Anthony,

We’re sorry to read your comments, but we’d like to clarify the full situation for transparency.

You first reported an issue on 13th October. Our team immediately offered a telephone diagnostic, which you unfortunately declined to fully take part in. Had this been completed, the issue could have been identified and resolved straight away without any delay.

Nevertheless, we ordered a new brake assembly as a precaution — the only possible cause we could identify without your cooperation. The part arrived on 20th October, and our engineer attended on 23rd October. Upon inspection, it was confirmed there was no fault with the scooter at all — it had simply been left in freewheel mode, meaning it would not drive until switched back to “drive.” Once corrected, the scooter operated perfectly.

We appreciate that waiting for a visit can be frustrating, but the delay was unnecessary — if the diagnostic had been followed, your scooter would have been working within minutes.

As there was no product fault or service failure on our part, we believe this review is unfair and does not accurately represent the situation. We kindly ask that you consider removing or amending it to reflect the facts.

Kind regards,
Mobility Connect Ltd

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