Mimi-Bear Omdömen 

made an order on the 16th of august and i knew there was a 2-4 week time scale but it came yesterday so well before then. brilliant customer service and the item, the corduroy cherry chair, is absolutely gorgeous and is going to be a lovely birthday present for my daughter next month.

I bought an electric tooth brush for my little toddler. It is lovely and very useful! After the purchase, Hannah send me an email to thank me, which I found very kind friendly! I totally recommend mimibear!

They were late sending my item, it was then sent to the wrong address and now stuck at the depot because they need confirmation from the sender of the correct address! Had to take time off to receive the order which I haven't got as its sent to the wrong place
! Awful service and parcels are not getting to the customers, no contact details to call the sender either!

Order not received weeks later. I placed an order on Tuesday 18th June for a baby shower gift and received confirmation advising delivery would be up to 5 working days.
I emailed again on 25/06 to query where my order was. I was advised the item is sent directly from their supplier and I should receive an email with my tracking reference once received.
I emailed again on 28/06 (baring in mind the baby shower had already now passed) as I still had not received any communication regarding my order being dispatched and asked for an update.
I received a response later that day to advise they have emailed their supplier and will let me know once they receive a response.
Sunday 30/06 I emailed requesting to cancel my order and to receive a full refund including the delivery charges as I still had not received my order nearly 2 weeks later!
I received a response on 01/07 to advise they can not cancel my order as it has already been fulfilled by their supplier and have emailed them for an update (obviously not as I have not received any communication regarding this nor tracking reference). Surely you are able to cancel my order as it has not yet been dispatched and issue me a refund.
I would be grateful if you could issue me a full refund including delivery costs or I will have no option but to contact the financial ombudsman service for further advice

Quick order,super fast delivery. Really good quality swimming pool. Great products and helpful seller. I will definitely buy it again. Thank you

We ordered a couple of matching tracksuits for our daughters, the beige daisy set. Not only are they gorgeous but of the best quality! Super soft and wash well. Will definitely be ordering again!

We ordered the cream boucle armchair for our 18 month old and it's absolutely beautiful - size wise I can imagine it will easily last until she's 3/4 years old.
It was delivered in the specified timeframe and it is really good quality.
The colour also matches our decor perfectly.

Pre-ordered a Moonie Bear in Jan, this was due in end of March. No update on my order, seller started advertising the bears were back in stock and they were then readily available on the website. Messaged seller and enquired why my order hadn’t been dispatched despite them now being in stock. Received a reply saying she would chase with DPD as she was sure she packed this order. Still nothing so I had to chase again for an update despite it now being 3 months, I was then told my order would be sent next week (this was on Friday of the previous week and we are now on Thursday of the following week) I’ve had to chase and ask for tracking details as I’ve still received nothing, but this message has also gone ignored despite multiple social media posts since sending. I can see this is a regular occurrence based on previous reviews and I won’t be ordering from here again. I wanted this item before my baby arrives but now it doesn’t look possible. While I appreciate this is a small business I have used many far more competent small businesses before and received far far better service than this.

Horrendous service. Bought a bike for my daughter's birthday back in February and still waiting with no bike in sight whatsoever. There is no way to speak to a human as they don't have a contact number and never answer their emails. Now at the point where I need my money back so will need to request a charge back as mimibears customer service is non-existant. This bike was meant to be my daughters main gift for her second birthday, I've given a fair amount of time and been patient but it's not a good company to part with your cash if this is how they do business. Avoid like the plague!

I would 100% recommend mimi bear , I’ve been buying there products since my oldest daughter was first born love everything about the brand

We love our mimi bear 🧸!
The soothing sounds are just so dreamy they help me sleep let alone my little baby girl. But in all seriousness, for all her daytime naps we have mimi with us and it’s one of those sleep aids for her now. The fact it’s rechargeable is just the best! We have a few other items with the same concept and they’re battery operated which is such a pain, so the fact this is rechargeable makes it a dream! 💭
You can also take the sound/light machine out of the mini bear and use as a night light / sound machine in the very early days when your baby is too small for the actual bear.
If you’re looking to buy a baby shower gift or your a mummy to be, get this on your list! You won’t regret it 🧸🤍

I placed an order in January, received 1 item but not my other items in the order. Emailed on two occasions and still no response to even give an updated timeline for delivery, disappointing as I’d be happy to wait if they confirmed a delivery date instead of not replying.

Exactly what we ordered, great quality and great customer service.

Lovely small business. I always rely on mimi-bear for any products that I'm looking at purchasing.
Amazing quality, well packaged & speedy delivery service.
They look out for their customers.
Thank you so much for our recent purchases!

I have purchased a few items on separate occasions now, and I absolutely love the products. Always beautifully packaged and great quality. Always happy to support independent businesses.
Pleased with the service and speed of shipping, always great communication from the team.

I have placed a few orders over the last couple of years. All have been easy transactions with no complications. Items are shipped fast and have all been good quality.

Super easy website to use! Quick delivery, order came safe & packaged well!
Thank you so much <3

Can not speak for the quality of the item yet as I have not received it. I ordered a personalized chair, it did state that these can take 2-4 weeks but I thought surely not 4! For the price of the item (and prices of items in general) shipping should be quicker. I’ve ordered other personalized items from other retailers and it takes nowhere near this amount of time. So plan (way ahead) for a month turn around time if you’re ordering someone a personalized gift.

Purchased a Betty’s home cushion for my daughters bedroom. The cushion exceeded all quality expectations and she loves it!

Beautiful items and lovingly packed. Received super quickly too! Wouldn’t hesitate to order from you again! Thank you 😊