Mimi-Bear Omdömen 

763
•
TrustScore 3.5 av 5

3,5

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För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

I was hesitant to order off here due to the reviews but so glad I took a chance due to the item I wanted being in stock but also the good prices. I was fully aware of the order times and so was very h... Se mer

Betygsatt 1 av 5 stjärnor

Really poor customer service. Ordered an item and hoped for it to come by the weekend, paid extra for 1 day delivery. Got an email on Wednesday saying my order is packed and shipped. Didn’t get a... Se mer

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Betygsatt 5 av 5 stjärnor

We had ordered a moonie cappuccino bear for my daughters first birthday present. This was a pre order item but the customer service team were brilliant at updating us through out it's progress in ship... Se mer

Betygsatt 3 av 5 stjärnor

It seems like the staff behind this store are nice. Although not advertised as not being in stock, I bought a dockatot and have yet to receive my item (has been 3 weeks today). Very disappointed and h... Se mer

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Företagsinformation

  1. Shopping och mode

Informationen kommer från olika externa källor

Mimibear, find the latest, high quality at reasonably priced products for all things baby related. From Muslins to clothing to Nursery inspo. Free shipping


Kontaktuppgifter

3,5

Medel

TrustScore 3.5 av 5

763 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

Har besvarat 75 % av sina negativa omdömen

Svarar vanligtvis inom 24 timmar

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

3,5

Alla omdömen

(763)

7 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Fabulous

Ordered some gifts for my friend's baby shower, they arrived quickly and beautifully packaged. The website has such a lovely selection of gifts for babies and toddlers, will definitely be ordering again!

14 augusti 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Beautiful items

Beautiful items, thank you. Great customer service also. Will be ordering from here again!! Thanks Mimi Bear 😊

4 april 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

A great small company

A great small company. Staff are very friendly and responded to all of my questions promptly. My parcel arrived on time and was packaged nicely. Really happy with my item and will be ordering again. Thanks Mimi Bear :)

1 april 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

So pleased I found Mimi Bear!!!

Recently ordered a bundle of goodies from Mimi Bear, they have an amazing range of products which made it super easy to choose! I could have bought so much more! Correspondence from Mimi Bear was amazing too, being kept upto date with dispatch info and item delays. My order arrived with in the specified delivery times too!

I could not recommend Mimi Bear more, thank you! My sister loved her new born gifts! I’ll certainly be ordering again!

21 mars 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Love this small business!

Bought a few times from mimibear and can’t fault the service! Lovely products which my baby adores, bought a couple of presents for other people aswell and they have all loved too - so nice to be supporting a small business!

15 augusti 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

I would 100% recommend this shop!!

I have ordered so many lovely toys/items for my little girl from this shop and have been so impressed every time! They sell much a lovely selection at a really good price! My items have always been delivered on time- I would 100% recommend!!

5 april 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Incredible shop!

Ordered a selection of items for the arrival of my niece! Hannah was so helpful with recommendations and packaged it beautifully! I’ve since made several other orders as everything is just so stunning!
Highly recommended 🥰

8 januari 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Poor communication, terrible packaging with my address missing from the parcel.

Ordered an item that was supposed to have a 48 hour turnaround for delivery (ordered Thursday) we are now approaching Wednesday and I'm still waiting for my parcel.

Won't be ordering again. If you order just know that the delivery times are just estimates.

Delivery finally arrived. The parcel was improperly packed and flimsy. The parcel was chucked in a box with thr worst tape I have seen and no postage label. Royal mail received the parcel and had to open to box to find the returns label to get the address. I was lucky that royal mail still got this delivered to me. They were also horrified at the way the parcel was presented. The package was in no way protected and if it had been raining my item would have been ruined.

I have never in my life come across a company so shoddy in their practises.

27 mars 2025
Omdöme utan inbjudan
Logotyp för Mimi-Bear

Svar från Mimi-Bear

Hi,
Thanks for your review, so sorry but it’s 48H from dispatch. We are a very small business & just myself packing. You should have received your tracking yesterday & will be with you tomorrow. We state online we aim to dispatch your goods within 3-5 days of receiving your order. Majority of our branded items are 5-7 working day delivery
Thanks



Hi. So sorry all our orders come with a packing label on, there must have been an issue with Royal Mail. Please could I kindly ask you email us this issue so we can deal with it & send some photos for us so we can open a dispute with Royal Mail. We would love to hear from you. Thanks

Betygsatt 1 av 5 stjärnor

Really disappointing customer service…

Really disappointing customer service and treatment of paying customers. Still waiting for the parcel to be delivered or refunded

10 mars 2025
Omdöme utan inbjudan
Logotyp för Mimi-Bear

Svar från Mimi-Bear

Hi,
Please could you provide more information, as we do not think you have ordered from us. There is not an order in your name. Thanks

Betygsatt 1 av 5 stjärnor

DONT order fromThem!!!

No number to actually speak to someone- have to talk via emails. Steph has been responding very vaguely/ avoiding any real response to my questions

My parcel was left outside my door by dpd, was either stolen to taken back by dpd.
Steph told me to contact dpd myself and find out where it is. Just terrible!! My daughter’s birthday present won’t come in time now. Not sure if I’ll even get a parcel
This month or if at all. Don’t order from
The website. TERRIBLE

Response to the comment- my ring door bell wont record for longer then 10 seconds when someone walks by ( I can’t record all day) it can take up to 30/60 seconds before it will start recording again. So it doesn’t pick up all motion.
You are asking me to provide something that’s not possible.
The company you use to deliver your parcels should
Not be leaving parcels outside doors I have a picture of the parcel being left outside my door with my door shut!!
TERRIBLE service. No response on what will happen or if I will get a refund or my parcel at some point. Truly disappointing

4 days later and still no email with update or explanation who has my package….

I have now received half a refund but not a full one. It’s been months of emails and it takes weeks to get a response. Don’t order from them!!!

10 mars 2025
Omdöme utan inbjudan
Logotyp för Mimi-Bear

Svar från Mimi-Bear

Hi,
Apologies about this, we have opened an investigation with DPD. We have also kindly asked for the ring doorbell footage of the item being stolen (we have received the footage of the item being delivered). Soon as we have a response from yourselves & DPD we can hopefully get the issue resolved.
Thanks

Betygsatt 2 av 5 stjärnor

Missing ball pit

Ordered for my daughter first birthday a ball pit and a rainbow taken just over 4 weeks to arrive and when got delivered no ball pit has arrived the steps and slide parts of the ball pit have arrived they are trying to tell me that it has been delivered when on the delivery note it saying it been delivered to Poland where they are manufactured!! Now they are telling me I have wait for them to hear to back from the supplier! So left very in the dark on what is going on after spending a lot of money very disappointed with what is going on very upsetting and such a shame because the products that have arrived are very lovely and very good condition & very well made!
Hopefully it will all be resolved soon

18 november 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Amazing products

Lovely quality item delivered earlier than expected which was amazing! Such a great selection of products available on the website, I will 100% be ordering more!

8 oktober 2024
Omdöme utan inbjudan
Betygsatt 3 av 5 stjärnor

Professional staff but long delivery times

It seems like the staff behind this store are nice. Although not advertised as not being in stock, I bought a dockatot and have yet to receive my item (has been 3 weeks today). Very disappointed and hope the company will honour the cancellation at least. I love supporting small businesses but I didn’t expect the order to take this long.

10 oktober 2024
Omdöme utan inbjudan
Logotyp för Mimi-Bear

Svar från Mimi-Bear

Hi,
Apologies we do state our delivery time for some products is 2-4 weeks. Please read our delivery section.
Thanks

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