Dan in the Worthing branch this morning was simply amazing, so helpful indeed. He helped with judging the sizing of the shirt for my husband and suggested an additional perfect birthday gift for him.... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Popped into Millets today with my daughter as she prepares for her first camping trip, and we weren’t quite sure where to start. Shaun was absolutely fantastic; friendly, knowledgeable, and incredibly... Se mer
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Went in looking for a work rucksack and although the type of/ configuration of pockets wasn’t on any of the bags I saw, what I did see were a crate of Eurohike rucksacks 25L which were well made and w... Se mer
Företaget har svarat
It would be great if Millets would make sure that items listed as in stock at a particular store are actually in stock. A potentially wasted journey was rescued with the help of great staff, however... Se mer
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Företagsinformation
Om Millets - Worthing
Skrivet av företaget
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
If you’re experiencing any issues with an order you have received or placed, we’re here to help you. You can contact us by phone 0161 393 7060 or on email at customercare@millets.co.uk where our customer service team will assist you.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
If you’re experiencing any issues with an order you have received or placed, we’re here to help you. You can contact us by phone 0161 393 7060 or on email at customercare@millets.co.uk where our customer service team will assist you.
Contact us via Customer Care
Kontaktuppgifter
78 Montague Street, BN11 3HE, Worthing, Storbritannien
- 01903 256162
4,9
Utmärkt
1 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
The staff were singing as I walked in
The staff were singing as I walked in. Happy staff....happy shop!
I was looking for shoes in a specific size/colour. Dan went to the storeroom and found exactly what I was after.
Thankyou
23 juni 2026
Omdöme utan inbjudan
Svar från Millets - Worthing
Thanks for giving us 5 stars.
We're happy that you're happy and we appreciate you taking the time to leave us a review.
Best wishes,
Millets Customer Care Team
Friendly welcome into store and shown…
Friendly welcome into store and shown what l was looking for
23 juni 2026
Omdöme utan inbjudan
Svar från Millets - Worthing
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Millets Customer Care Team
Fantastic staff
The staff (both Jude and Dan) were understanding of what I needed, and were very helpful, knowledgeable and patient. I think Jude even stayed late while I was choosing which pair of walking boots to buy. Thank you guys! I will definitely be back to this store.
20 juni 2026
Omdöme utan inbjudan
Svar från Millets - Worthing
Thanks for giving us the maximum 5 stars.
We genuinely hope you're next experience with us is as fantastic as this one was.
Kind regards,
Millets Customer Care Team
Top tier customer service
Top tier customer service from the moment my foot entered the store. Couldn't ask for more helpful staff especially Dan.
20 juni 2026
Omdöme utan inbjudan
Svar från Millets - Worthing
Hi,
It's a real team effort to make sure everyone gets the right level of service whether you shop with us in store or online. We're happy to see you gave us 5* and hope that we can maintain that level of expectation.
Thanks again for your review,
Millets Customer Care Team
Outstanding knowledge and service from…
Outstanding knowledge and service from Jude today - he knew the product (walking shoes and head torches) inside out, listened carefully to my requirements and came up with the goods. An unprepossessing shop from the outside but gold dust within. 5 stars!!
20 juni 2026
Omdöme utan inbjudan
Svar från Millets - Worthing
Hi,
Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.
Thanks again for your time,
Millets Customer Care Team
Really friendly
Really friendly, helpful and knowledgeable staff. Thank you for your advice. Definitely will be returning.
19 juni 2026
Omdöme utan inbjudan
Svar från Millets - Worthing
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Millets Customer Care Team
Dan was really helpful ensuring I got…
Dan was really helpful ensuring I got the discount I was entitled to thank you so much
12 juni 2026
Omdöme utan inbjudan
Svar från Millets - Worthing
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Millets Customer Care Team
I was not harassed into buying any…
I was not harassed into buying any particular trainers by Dan who served me. He was very efficient in getting the right size and fit to suit me. Excellent customer service. Many thanks.
16 juni 2026
Omdöme utan inbjudan
Svar från Millets - Worthing
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Millets Customer Care Team
Great shop for all your outdoor gear
I've been served by Shaun the last couple of times I've been to Millets in Worthing. He is very polite, very helpful and knowledgeable.
Millets stock a good range of outdoor gear.
A great place to get your getaway equipment.
16 juni 2026
Omdöme utan inbjudan
Svar från Millets - Worthing
Thanks for the review.
We're grateful you felt it worthy of 5 stars.
Thanks again for shopping with us.
Best wishes,
Millets Customer Care Team
Fantastic customer service
Fantastic customer service, popped in for a new rucksack and was sorted out within 5 minutes! Dan was friendly, knowledgeable and great to talk to. Definitely stop by this shop if you need some outdoor gear. Cheers Dan!
15 juni 2026
Omdöme utan inbjudan
Svar från Millets - Worthing
Thanks for giving us the maximum 5 stars.
We genuinely hope you're next experience with us is as fantastic as this one was.
Kind regards,
Millets Customer Care Team
Bought a couple of smart camping chairs…
Bought a couple of smart camping chairs from their “buy one get one half price”range. Great selection and great value. Dan and his colleague were extremely helpful.
15 juni 2026
Omdöme utan inbjudan
Svar från Millets - Worthing
Hello,
Many thanks for rating us so highly.
We hope that you find our choice of products and service great value.
Thanks again for the 5 stars,
Millets Customer Care Team
Helpful staff
We have visited twice for my sons Duke of Edinburgh equipment and staff have been so helpful and knowledgeable.
Shaun has helped both occasions and another staff man today and a lady on the last visit I’m sorry no names but all so willing to assist.
13 juni 2026
Omdöme utan inbjudan
Svar från Millets - Worthing
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Millets Customer Care Team
Svar från Millets - Worthing
Hello,
Many thanks for rating us so highly.
We hope that you find our choice of products and service great value.
Thanks again for the 5 stars,
Millets Customer Care Team
Svar från Millets - Worthing
Hi,
Thanks for ticking 5 stars in your review.
It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.
Thanks again for your review,
Millets Customer Care Team
Excellent experience
Was made welcome when entering the store. Damon & Dan were very helpful in assisting me.
Store was clean and tidy
3 juni 2026
Omdöme utan inbjudan
Svar från Millets - Worthing
Thank you for the 5 star review.
It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.
Best wishes,
Millets Customer Care Team
Great staff and easy to deal with.
2nd time I've been in recently and served by a different man. Both times it was great. Nice laid back staff, easy to talk to, very helpful, a pleasure to interact with.
31 maj 2026
Omdöme utan inbjudan
Svar från Millets - Worthing
HI,
Thank you for giving us a 5 star review.
We really hope that each and every experience you have with us is as good as this one.
Kind regards,
Millets Customer Care Team
Best shoe fitting experience I've had
After mistakenly ordering the wrong size online, I popped into the shop to double check I could exchange for another size in-store. Dan suggested trying out other sizes and shoes while I was there, and he was really attentive and was super helpful. I struggle to find shoes to fit my feet and shoe shopping is therefore a tedious, time-consuming, and generally negative experience for me. He was so helpful with shoe suggestions and advice, and making sure they'd have the size I wanted ready for exchange, it really made such a positive difference to the whole endeavour.
31 maj 2026
Omdöme utan inbjudan
Svar från Millets - Worthing
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Millets Customer Care Team
Given away
The staff gave away my product to someone else so I went to the store and all i got was a refund !!!
19 maj 2026
Svar från Millets - Worthing
Hi,
Thanks for taking the time to review us. If you’d like to discuss the reasons for this review, please feel free to get in touch at millets.co.uk/customer-care/contact-us
Thanks again for your time,
Millets Customer Care Team
Pleasant and helpful staff
Pleasant and helpful staff, Don who served me was knowledgeable.
26 maj 2026
Omdöme utan inbjudan
Svar från Millets - Worthing
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Millets Customer Care Team
Satisfied customers
Dan (assistant) was knowledgeable, helpful and very pleasant overall. Excellent customer service.
25 maj 2026
Omdöme utan inbjudan
Svar från Millets - Worthing
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Millets Customer Care Team
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