So useful to have a local shop with well informed staff. Not sure I want to be asked to donate to your chosen charity, why not have a info up on a board at the till and make it more voluntary
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Polite and efficient staff. Although they did not notice that they and a customer was taking up a lot of space and blocking the way.
Företaget har svarat
We were served by happy, extremely helpful yet not ‘pushy’ female staff. They were knowledgeable and had experience of the areas we needed help with (marine and safari trekking equipment). Millets had... Se mer
Företaget har svarat
A very helpful young man working in the Southsea branch of Millets helped my daughter choose a backpack for travelling. He pointed out the features required for the type of trip my daughter planned, s... Se mer
Företaget har svarat
Företagsinformation
Om Millets - Southsea
Skrivet av företaget
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
If you’re experiencing any issues with an order you have received or placed, we’re here to help you. You can contact us by phone 0161 393 7060 or on email at customercare@millets.co.uk where our customer service team will assist you.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
If you’re experiencing any issues with an order you have received or placed, we’re here to help you. You can contact us by phone 0161 393 7060 or on email at customercare@millets.co.uk where our customer service team will assist you.
Contact us via Customer Care
Kontaktuppgifter
5 Palmerston Road, PO5 3QQ, Southsea, Storbritannien
- 02392 009461
5,0
Utmärkt
790 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Helpful service at Southsea branch
Helpful service at Southsea branch. Better experience than online shopping.
30 januari 2024
Omdöme utan inbjudan
Svar från Millets - Southsea
Thank you for the 5 star review.
It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.
Best wishes,
Millets Customer Care Team
Had a great experience today!
Had a great experience today, came in to get some hiking poles and boots and couldn’t have found better assistance. Samuel was fantastic and very knowledgeable. He understood the assignment, my specific needs and found everything I needed at the price I was happy with! Thanks a million, will gladly return with any more outdoorsy needs!
27 januari 2024
Omdöme utan inbjudan
Svar från Millets - Southsea
Thanks for giving us the maximum 5 stars.
We genuinely hope you're next experience with us is as fantastic as this one was.
Kind regards,
Millets Customer Care Team
Stellar customer service, great prices.
First time in store today in Southsea.
Had a really good experience looking at some new walking boots, the shop assistant Samuel went above and beyond to help out my girlfriend and I figure out what was best for us.
He was really knowledgeable and extremely friendly!
Will definitely be popping in again some time soon :)
27 januari 2024
Omdöme utan inbjudan
Svar från Millets - Southsea
Hi,
It's wonderful that our team was able to turn your experience into a 5 star experience, it's lovely when customers let us know we're getting it right for them.
Thanks again for the review,
Millets Customer Care Team
Really positive experience
Really positive experience, knowledgeable staff and solid products.
1 januari 2024
Omdöme utan inbjudan
Svar från Millets - Southsea
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Millets Customer Care Team
Clothing
Popped in to get some winter trousers and, as always, the staff were polite and helpful.
24 januari 2024
Omdöme utan inbjudan
Svar från Millets - Southsea
Thanks for the review.
We're grateful you felt it worthy of 5 stars.
Thanks again for shopping with us.
Best wishes,
Millets Customer Care Team
Walking boots and a browse through the store
Came in to the store yesterday with my wife and daughter to get walking boots and was greeted with a friendly smile and hello from a young man called Sam.
As we were looking at the walking boots Sam came over and introduced himself and said if we need anything just ask .
His knowledge , honesty and friendly , happy personality was refreshing .
Exceptional customer service .
Millets need to look after him and employ others like him.
He promotes the company and standards extremely well.
Keep up the good work Sam .
Dean
13 januari 2024
Omdöme utan inbjudan
Svar från Millets - Southsea
Thanks for giving us 5 stars.
We're happy that you're happy and we appreciate you taking the time to leave us a review.
Best wishes,
Millets Customer Care Team
Great
Great. I come here to buy my walking shoes as it's always better to try them on in store. Staff are friendly and helpful, the store is clean and well laid out with good discounts on during the Sales.
5 januari 2024
Omdöme utan inbjudan
Svar från Millets - Southsea
Hi,
Many thanks for taking some time to give us a 5 star review.
We really hope that all your future experiences with us are just as good.
Thanks again,
Millets Customer Care Team
Good choice at good prices
Having lost a glove, and it was cold weather, I popped into Millets to buy a new pair, and they had just what I wanted at a reduced price. Excellent. I always receive good service from the staff in the Southsea store,
13 januari 2024
Svar från Millets - Southsea
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Millets Customer Care Team
The staff are always ready to help with…
The staff are always ready to help with advice and guidance, plus the new year specials are great.
9 januari 2024
Omdöme utan inbjudan
Svar från Millets - Southsea
Hello,
Thanks for the 5* review. We're pleased you were able to get the help and support needed. We hope to see you back shopping with us again soon.
Kind regards,
Millets Customer Care Team
Great customer service from Sam
Great customer service from Sam. Thank you!
6 januari 2024
Omdöme utan inbjudan
Svar från Millets - Southsea
Hello,
Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement and we hope that all your future experiences with us are just as good.
Kind regards,
Millets Customer Care Team
I found Milletts to offer very patient…
I found Milletts to offer very patient and friendly service. They really helped me find the best gear and equipment for the charity I run and individuals who needed camping stuff!! I was most impressed!
5 januari 2024
Omdöme utan inbjudan
Svar från Millets - Southsea
Hi,
Feedback on how to improve is important but it's also nice to see full marks. Thank you for the 5 star review.
Best Wishes
Millets Customer Care Team
It's always a pleasant experience when…
It's always a pleasant experience when visiting the southsea store, I was served by Sam today and he was very knowledgeable and polite. No hard selling just genuine advice. I went in for a pair of socks and left happily with a new walking boots and 2 pairs of socks at a great sale price.
5 januari 2024
Omdöme utan inbjudan
Svar från Millets - Southsea
Thanks for the review.
We're grateful you felt it worthy of 5 stars.
Thanks again for shopping with us.
Best wishes,
Millets Customer Care Team
The member of staff who served me was…
The member of staff who served me was very helpful. The exact item I wanted was not available on store so he offered to order it for me to avoid me needing to pay delivery charges. Miraculously itt arrived at my door the next day!
5 januari 2024
Omdöme utan inbjudan
Svar från Millets - Southsea
Hi,
It's a real team effort to make sure everyone gets the right level of service whether you shop with us in store or online. We're happy to see you gave us 5* and hope that we can maintain that level of expectation.
Thanks again for your review,
Millets Customer Care Team
Excellent service by Sam
5 januari 2024
Omdöme utan inbjudan
Svar från Millets - Southsea
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Millets Customer Care Team
Great and friendly customer…
Great and friendly customer service,staffs are very helpful.mostly Nadya Emily very useful and friendly.i m really enjoyed shopping today .
3 januari 2024
Omdöme utan inbjudan
Svar från Millets - Southsea
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Millets Customer Care Team
Chris was really helpful
Chris was really helpful. He gave good advice on the best walking boots and was knowledgeable about how to properly lave them for maximum comfort. I would recommend this store.
29 december 2023
Omdöme utan inbjudan
Svar från Millets - Southsea
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Millets Customer Care Team
I go here for my winter hats
I go here for my winter hats, gloves and warm layers. This stuff will keep you warm in a power cut or on a polar expedition.
Friendly staff and best of all: a walkable high street that’s pleasant. Good for your health and your soul. Use it or lose it.
28 december 2023
Omdöme utan inbjudan
Svar från Millets - Southsea
We love to hear your feedback to help us establish we're doing things right and so we fully appreciate the 5* star review.
Thanks for shopping with us and we hope to see you again soon.
Kind Regards
Millets Customer Care Team
Svar från Millets - Southsea
Hi,
Thanks for taking the time to leave us a 5 star review. We appreciate it.
If we can help you with anything in the future, please don't hesitate to get in touch via our website's "Contact Us" page.
Kind regards,
Millets Customer Care Team
Great prices
Friendly staff, great prices and good range of products.
23 december 2023
Omdöme utan inbjudan
Svar från Millets - Southsea
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Millets Customer Care Team
Great kit available at awesome prices
Great kit available at awesome prices! Friendly staff were helpful
23 december 2023
Omdöme utan inbjudan
Svar från Millets - Southsea
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Millets Customer Care Team
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.