Lovely coat, very well priced but it keeps throwing out stuffing… so annoying but the staff were lovely.
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Recently bought x2 dry robes in my local Millets in Hitchin. Professional, knowledgeable & helpful customer service given by all staff every time I go in there. If I'd needed to replace/refund, the pr... Se mer
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The team at Millets Hitchin are super friendly, helpful and knowledgeable, and the shop is an asset to the town. I needed a few last minute bits before a big trip and the team were happy to help me fi... Se mer
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Came in on Christmas Eve looking for a last minute specific gift, although millets does not sell exactly what I was looking for, Tamsin helped me find something near identical - saving Christmas as... Se mer
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Företagsinformation
Om Millets - Hitchin
Skrivet av företaget
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
If you’re experiencing any issues with an order you have received or placed, we’re here to help you. You can contact us by phone 0161 393 7060 or on email at customercare@millets.co.uk where our customer service team will assist you.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
If you’re experiencing any issues with an order you have received or placed, we’re here to help you. You can contact us by phone 0161 393 7060 or on email at customercare@millets.co.uk where our customer service team will assist you.
Contact us via Customer Care
Kontaktuppgifter
26 Market Place, SG5 1DT, Hitchin, Storbritannien
- 01462 413567
4,7
Utmärkt
511 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Served by Leo .
Served by Leo .. solid place to buy outdoors equipment..but Hitchin branch need bigger premises!
30 mars 2024
Omdöme utan inbjudan
Svar från Millets - Hitchin
Hi,
Thanks for taking the time to leave us your review. We appreciate it.
If we can help you with anything in the future, please don't hesitate to get in touch via our website's "Contact Us" page.
Kind regards,
Millets Customer Care Team
Great service from Kit
Central location, good selection and range of offers. Great service from Kit.
28 mars 2024
Omdöme utan inbjudan
Svar från Millets - Hitchin
Hi,
Your feedback is greatly appreciated, especially as it's 5 star feedback.
Thanks again for your review,
Millets Customer Care Team
Kirsi was polite and very efficient
Kirsi was polite and very efficient
Thanks very much Millets 👍
23 mars 2024
Omdöme utan inbjudan
Svar från Millets - Hitchin
Thanks for the review.
We're grateful you felt it worthy of 5 stars.
Thanks again for shopping with us.
Best wishes,
Millets Customer Care Team
Great service from Tamsin today at…
Great service from Tamsin today at Millets in Hitchin. She was very helpful in finding what I wanted and suggesting alternatives
21 mars 2024
Omdöme utan inbjudan
Svar från Millets - Hitchin
Hello,
Thanks for giving us the maximum score.
Although we're always trying to better the service that we offer, it's great to see that you gave us top marks.
Thanks again for the review,
Millets Customer Care Team
Very impressed with this store would…
Very impressed with this store would recommend to anyone very friendly and very helpful thank you 😊
20 mars 2024
Omdöme utan inbjudan
Svar från Millets - Hitchin
Hi,
Feedback on how to improve is important but it's also nice to see full marks. Thank you for the 5 star review.
Best Wishes
Millets Customer Care Team
Svar från Millets - Hitchin
Hello,
Many thanks for rating us so highly.
We hope that you find our choice of products and service great value.
Thanks again for the 5 stars,
Millets Customer Care Team
Walking boots
Went in to the store to buy walking boots today. Served by Simon who was very helpful and knowledgable.
13 mars 2024
Omdöme utan inbjudan
Svar från Millets - Hitchin
Hi,
It's a real team effort to make sure everyone gets the right level of service whether you shop with us in store or online. We're happy to see you gave us 5* and hope that we can maintain that level of expectation.
Thanks again for your review,
Millets Customer Care Team
Fantastic service today by Tamsin
Fantastic service today by Tamsin. Needed new walking shoes, tried on one pair but no good. Tamsin found another pair and helped me with my purchase. Explained about the fit really well and walked away with Shoes, socks and cleaning products. Happy customer
Thank you so much
9 mars 2024
Omdöme utan inbjudan
Svar från Millets - Hitchin
Thanks for giving us the maximum 5 stars.
We genuinely hope you're next experience with us is as fantastic as this one was.
Kind regards,
Millets Customer Care Team
Praise for Hitchin store staff.
popped in to store today to return an online order. Was served by Tamsin who was extremely helpful and did her utmost to try and find me
a suitable replacement searching for correct size for me in warehouse and other stores. Very helpful .
9 mars 2024
Omdöme utan inbjudan
Svar från Millets - Hitchin
Thank you for leaving us a 5 star review.
It's great to read that we got it on point for you.
Best wishes,
Millets Customer Care Team
Svar från Millets - Hitchin
Hi,
Many thanks for taking some time to give us a 5 star review.
We really hope that all your future experiences with us are just as good.
Thanks again,
Millets Customer Care Team
Really helpful and efficient staff
Really helpful and efficient staff , excellent products with healthy discount applied without fuss. Would happily recommend this store.
26 februari 2024
Omdöme utan inbjudan
Svar från Millets - Hitchin
Hi,
Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.
Thanks again for your time,
Millets Customer Care Team
Kirsi and the other assistant were very…
Kirsi and the other assistant were very helpful they advised us on different types of walking boots that we required as they needed to be waterproof and the options they gave us helped us make the decisions.
Great price to advise us on waterproofing products which were half price !
Great friendly and professional service definitely go back again !
11 februari 2024
Omdöme utan inbjudan
Svar från Millets - Hitchin
Thanks for the great review.
Hopefully this 5 star experience will show everyone how hard we try to get it right.
Thanks again for taking the time to rate our store.
Millets Customer Care Team
Patient and Courteous staff
Patient and Courteous staff. Clear explanations and good value for money prices.
5 februari 2024
Omdöme utan inbjudan
Svar från Millets - Hitchin
Hello,
Many thanks for rating us so highly.
We hope that you find our choice of products and service great value.
Thanks again for the 5 stars,
Millets Customer Care Team
Staff were friendly,helpful and…
Staff were friendly,helpful and informative. I would definitely recommend
5 februari 2024
Omdöme utan inbjudan
Svar från Millets - Hitchin
Hi,
Thanks for treating us to 5 stars, we're really pleased that your experience earned us top marks.
Kind regards,
Millets Customer Care Team
they asked me what fragrance i had on…
they asked me what fragrance i had on and gave me a high five.
3 februari 2024
Omdöme utan inbjudan
Svar från Millets - Hitchin
Hi,
Thanks for taking the time to leave us a 5 star review. We appreciate it.
If we can help you with anything in the future, please don't hesitate to get in touch via our website's "Contact Us" page.
Kind regards,
Millets Customer Care Team
Good reminder to shop locally
I hadn't been in Millets for ages but will be back again soon. Great selection and prices (especially with the crazy sale on right now). Above all, perfect service from Tamsin and Leo – both super-helpful, polite and friendly. Cheers!
3 februari 2024
Omdöme utan inbjudan
Svar från Millets - Hitchin
Hi,
Thank you so much for the positive review.
We're really pleased to see that you gave us 5 stars and hope you choose to shop with us again in the near future.
All the best
Millets Customer Care Team
Great service from Leo today
Great service from Leo today. Really helpful and polite.
Many thanks
27 januari 2024
Omdöme utan inbjudan
Svar från Millets - Hitchin
Thanks for the review.
We're grateful you felt it worthy of 5 stars.
Thanks again for shopping with us.
Best wishes,
Millets Customer Care Team
Super service
Wonderful service from Tamsin and Leo today, would definitely recommend Millets Hitchin to anyone looking for advice or products related to the outdoors! Thank you!
27 januari 2024
Omdöme utan inbjudan
Svar från Millets - Hitchin
Hi,
Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.
Thanks again for your time,
Millets Customer Care Team
Really great service with a smile from…
Really great service with a smile from Leo. Helped find the right fit and size of walking boots for my son.
Thank you 😊
27 januari 2024
Omdöme utan inbjudan
Svar från Millets - Hitchin
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Millets Customer Care Team
Excellent
Excellent experience, found what I was looking for, & half price!
Staff were friendly & helpful when needed.
11 januari 2024
Omdöme utan inbjudan
Svar från Millets - Hitchin
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Millets Customer Care Team
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
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Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.