IT was easy to order online and I chose Click & Collect. The item was delivered to my local Millets quickly. I was able to try it on in the store which was good as, unfortunately, it was too small.... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Great customer service from Erol at the Enfield branch who took the time to explain the differences between several products enabling us to make the right choice. Very happy with the service received... Se mer
Företaget har svarat
Came in a couple of weeks ago and bought a really lovely pair of Merrell shoes and was served by a lovely young lady who was so helpful. The gentlemen at the til was equally lovely and so help... Se mer
Företaget har svarat
Erol was helpful in advising how I'd wash my raincoat and what facilities the store provided. They provided a friendly and welcoming presence.
Företaget har svarat
Företagsinformation
Om Millets - Enfield
Skrivet av företaget
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
If you’re experiencing any issues with an order you have received or placed, we’re here to help you. You can contact us by phone 0161 393 7060 or on email at customercare@millets.co.uk where our customer service team will assist you.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
If you’re experiencing any issues with an order you have received or placed, we’re here to help you. You can contact us by phone 0161 393 7060 or on email at customercare@millets.co.uk where our customer service team will assist you.
Contact us via Customer Care
Kontaktuppgifter
21 Palace Gardens, EN2 6SN, Enfield, Storbritannien
- 02081 020182
4,9
Utmärkt
788 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Hannah was excellent
Hannah was excellent. She helped me choose gloves for me Norway holiday. She was informative, open and friendly. I'm really happy to shop in Millets and be served by their great staff, Hannah being one of them.
14 september 2025
Omdöme utan inbjudan
Svar från Millets - Enfield
Hi,
Thanks for treating us to 5 stars, we're really pleased that your experience earned us top marks.
Kind regards,
Millets Customer Care Team
Me and my partner popped into Millets…
Me and my partner popped into Millets in Enfield just for a browse, but thanks to Erol’s fantastic customer service, we ended up leaving with matching coats! He was friendly, attentive, and really knew his stuff — he showed us an amazing deal we couldn’t pass up. It’s rare to find someone who genuinely cares about making sure customers are happy, but Erol went above and beyond. We left not only with great coats but also with a really positive shopping experience. Highly recommend this store, especially if you’re lucky enough to be helped by Erol!
13 september 2025
Omdöme utan inbjudan
Svar från Millets - Enfield
Hi,
It's wonderful that our team was able to turn your experience into a 5 star experience, it's lovely when customers let us know we're getting it right for them.
Thanks again for the review,
Millets Customer Care Team
Erol da GOAT
13 september 2025
Omdöme utan inbjudan
Svar från Millets - Enfield
Hi,
Thanks for taking the time to leave us a 5 star review. We appreciate it.
If we can help you with anything in the future, please don't hesitate to get in touch via our website's "Contact Us" page.
Kind regards,
Millets Customer Care Team
Matthew the Superstar
Warm welcome, excellent assistance And great personality. Matthew was very helpful in getting me all prepared for my trip to mount snowdon tomorrow!!
8 september 2025
Omdöme utan inbjudan
Svar från Millets - Enfield
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Millets Customer Care Team
5 Star staff
Helpful and friendly staff who knew what they were talking about and didn't mind sticking with me and helping me pick the right gear from start to finish.
6 september 2025
Omdöme utan inbjudan
Svar från Millets - Enfield
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Millets Customer Care Team
Excellent Service
Samuel was super helpful today. He was very attentive to my needs. He was extremely knowledgable around shoes. Helped me sort out perfect walking shoes. I feel more confident after leaving the store!!
6 september 2025
Omdöme utan inbjudan
Svar från Millets - Enfield
Hi,
Thank you so much for the positive review.
We're really pleased to see that you gave us 5 stars and hope you choose to shop with us again in the near future.
All the best
Millets Customer Care Team
Very good service
Very good service. Andrew was very helpful with my ourchase
5 september 2025
Omdöme utan inbjudan
Svar från Millets - Enfield
Hi,
Many thanks for taking some time to give us a 5 star review.
We really hope that all your future experiences with us are just as good.
Thanks again,
Millets Customer Care Team
Svar från Millets - Enfield
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Millets Customer Care Team
I was served by Erol
I was served by Erol, he was very helpful and knowledgeable about the lines in store. I was able to purchase a tent that suited my needs perfectly.
21 augusti 2025
Omdöme utan inbjudan
Svar från Millets - Enfield
Hi,
Thank you so much for the positive review.
We're really pleased to see that you gave us 5 stars and hope you choose to shop with us again in the near future.
All the best
Millets Customer Care Team
New Walking Boots
We were looking for a new pair of walking boots for my wife to replace the old ones. I conducted some online research and found that Millets had the make and model we were looking for. Went to the local store in Enfield and was assisted by Matthew, a staff member who was kind and helpful in finding the right size and answered a few questions. I would highly recommend this store.
25 augusti 2025
Omdöme utan inbjudan
Svar från Millets - Enfield
Thank you for reviewing our store.
Getting full marks on a review is a real buzz for our team so long may it continue.
Thanks again,
Millets Customer Care Team
I'm a regular customer and always find…
I'm a regular customer and always find Hannah to be knowledgeable and her customer service is first class.
25 augusti 2025
Omdöme utan inbjudan
Svar från Millets - Enfield
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Millets Customer Care Team
Both Samuel and Hannah were so helpful…
Both Samuel and Hannah were so helpful today. I cannot recommend them both more highly. Patient and knowledgeable. Well done Millets. Great staff.
23 augusti 2025
Omdöme utan inbjudan
Svar från Millets - Enfield
Hi,
Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.
Kind regards,
Millets Customer Care Team
Excellent staff
Excellent staff . Samuel incredibly helpful and patient , always a pleasure shopping in Millets. Even helped with my phone issues, very grateful.
14 augusti 2025
Omdöme utan inbjudan
Svar från Millets - Enfield
Hi,
Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.
Kind regards,
Millets Customer Care Team
Lovely staff
Really helpful service provided by Erol. He was polite, informative and supportive, returning to me when the shop was quiet to check in on how I was doing. Thanks again!
16 augusti 2025
Omdöme utan inbjudan
Svar från Millets - Enfield
Hi,
Thanks for treating us to 5 stars, we're really pleased that your experience earned us top marks.
Kind regards,
Millets Customer Care Team
Hannah and Erol were great at helping…
Hannah and Erol were great at helping me find the clothes I needed.
16 augusti 2025
Omdöme utan inbjudan
Svar från Millets - Enfield
Hi,
5 star reviews are important to us and reviews like this help us establish that we're going in the right direction.
Thanks for shopping with us.
Kind Regards
Millets Customer Care Team
The guys in the Enfield store were so…
The guys in the Enfield store were so helpful in trying to locate me an electric cooler which was out of stock at their store. The rang around other locations and reserved one for me. This was so helpful whilst on our holidays in the area
Big up Erol for his time and patience with my ADHD kids running about the store! 😅
31 juli 2025
Omdöme utan inbjudan
Svar från Millets - Enfield
HI,
Thank you for giving us a 5 star review.
We really hope that each and every experience you have with us is as good as this one.
Kind regards,
Millets Customer Care Team
We were very well looked after
We were very well looked after by the staff Erol and Hannah, who helped us to choose items and to carry them downstairs as I was with a toddler. Thank you very much.
9 augusti 2025
Omdöme utan inbjudan
Svar från Millets - Enfield
Hi,
Thank you for giving us 5 stars.
It's really helpful seeing our colleagues get a mention too so thanks for that.
Kind regards,
Millets Customer Care Team
Friendly and helpful staff
Friendly and helpful staff. Big range and good prices. Great that we still have a town centre with plenty of shops. Use it or lose it!
29 juli 2025
Omdöme utan inbjudan
Svar från Millets - Enfield
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Millets Customer Care Team
I was looked after with care and…
I was looked after with care and consideration and left the store with exactly what I was looking for even though at first I could not find my preference on the rack.
8 augusti 2025
Omdöme utan inbjudan
Svar från Millets - Enfield
Hi,
It's a real team effort to make sure everyone gets the right level of service whether you shop with us in store or online. We're happy to see you gave us 5* and hope that we can maintain that level of expectation.
Thanks again for your review,
Millets Customer Care Team
Thanks to Hannah and Kazz for excellent…
Thanks to Hannah and Kazz for excellent service. They were both friendly and helpful. Makes a real difference to the service. They were knowledgeable on products like rucksacks and professional. Thanks guys!
20 juli 2025
Omdöme utan inbjudan
Svar från Millets - Enfield
Thanks for the great review.
Hopefully this 5 star experience will show everyone how hard we try to get it right.
Thanks again for taking the time to rate our store.
Millets Customer Care Team
Detta är Trustpilot
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