Millets - Darlington Omdömen 

Cheerful,Friendly and helpful staff

Helpful staff.
Cheerful and thoughtful

James in the Darlington store and his colleague were friendly, helpful and swift to put right an issue I had with some shoes I’d bought online.
An outstanding experience.

Simple straight forward purchase with a price reduction to boot. Served quickly and without any fuss.

Didn’t have a clue what I wanted just needed a tent. Jen was very helpful and helped me pick an amazing blackout tent

Visited the Darlington store and the shop was busy however I was served promptly by a lady with tattoos who was extremely professional and friendly. Would 100% recommend this store to anyone needing hiking or walking equipmentwith all staff being fantastic.

James was very helpful and gave lots of good advice for when I do my bronze dofe expedition

Was greeted very nicely as l walked in, l couldn't see the item l wanted but jayne was super helpful and showed me where it was and all the colour options amazing

I visited the store on Saturday 6th July 2024 to purchase a pair of walking boots and was served by James who was professional and knowledgeable with an excellent helpful attitude, well done !

Great help today from Jade sorting out a new pair of waterproof over trousers. As always, excellent service from knowledgeable and friendly staff. Many thanks.

I called into the store in Darlington for some advice and recommendations for hiking gear for a new starter. The team member, Jayne, was very friendly, helpful and knowledgable, a credit to the company. I will definately recommend this store!

Lovely clean well presented shop Jayne was lovely from start to finish helped but wasn’t pushy such a lovely lady couldn’t do enough for us thank you

Julie was exeptionally helpfull in helping me pick an amazing pair of boots for my DofE expedition i am going on this week.

Friendly welcome into the store, extremely knowledgeable about the products and a great price.

Staff were friendly and helpful with a decent choice of in-store items - and a changing room!!

Excellent service and advice, makes shopping online a nonsense.

Fantastic service! Ordered my tent for collection which Julie had ready to go. Great knowledge and expertise also which helped immensly!

The staff in the Darlington store are excellent. Always happy to help, knowledgeable and friendly.

Great customer service, friendly & polite

We visited Millets in Darlington as it was recommended by the DofE as a retailer that can supply items we needed for our son’s Silver Expedition. Not being outdoorsy parents we didn’t have a clue what the best equipment was for our son to use without spending a fortune. On our first visit to the store (we’ve been 3 times in the last week 🙄) we were assisted by a super friendly lady called Julie, whom we believe is the manager. She had exceptional knowledge and guided us through the items he would need for the expedition, as well as steering us away from pointless items we were considering. On our next visit we were assisted by Jennii & Jade who were again, very knowledgeable and extremely friendly. We needed some further help, so I rang the store and spoke to a gentleman called James who was very polite and extremely helpful. Following this call, I attended the store for a final time where I spoke to yet another gentleman as well as James, and once more I left being extremely impressed with the friendly service provided.
After this experience, whether you are useless like us about outdoors equipment, or know what you need, I wouldn’t hesitate visiting this Millets store in Darlington. Everyone we encountered were friendly and knowledgable, to an extent that their competitors would envious of! Exceptional!