Millets - Barnstaple Omdömen 

515
TrustScore 5 av 5

5,0

85 High Street, EX31 1SS Barnstaple, GB


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För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Ryan was super helpful, knowledgeable and patient! He helped us kit out our daughter for a trip to Iceland and gave us some great, honest advice that really helped with the decision making.

Företaget har svarat

Betygsatt 4 av 5 stjärnor

Returned a faulty item of clothing, unfortunately they didnt have a replacement in my size. However, I decided to look at better quality jackets and Rob was very helpful in me deciding which one to g... Se mer

Företaget har svarat

Betygsatt 4 av 5 stjärnor

Penny and Elliot were very friendly and helpful. They helped me with a new rain jacket, a pair of walking shoes, and some sandels efficiently. When I told them I had some time in the MOD they kindly g... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

After breaking ankle last year needed good pair of supportive books to get walking again but have wider feet and a lot don't fit! Staff in local shop knew best makes to get for me to try, one mid pri... Se mer

Företaget har svarat


Företagsinformation

  1. Friluftsaffär
  2. Butik med activewear-kläder
  3. Butik för reseffekter
  4. Försäljare av campingutrustning

Om Millets - Barnstaple

Skrivet av företaget

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

If you’re experiencing any issues with an order you have received or placed, we’re here to help you. You can contact us by phone 0161 393 7060 or on email at customercare@millets.co.uk where our customer service team will assist you.

Contact us via Customer Care

Kontaktuppgifter

  • 85 High Street, EX31 1SS, Barnstaple, Storbritannien

  • 01613 937060

5,0

Utmärkt

TrustScore 5 av 5

515 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa

Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

5,0

Alla omdömen

(515)

5 156 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Good service and price

Ryan was very helpful.
Boots are great and a reasonable price.

12 september 2025
Omdöme utan inbjudan
Logotyp för Millets - Barnstaple

Svar från Millets - Barnstaple

Thanks for your review.

5 stars is important to us and your review helps acknowledge the effort the team are putting in.

Thanks again,
Millets Customer Care Team

Betygsatt 5 av 5 stjärnor

Great customer service

After getting nowhere with customer service via email I went along to my local store and after explaining my issue with a product purchased online the staff member was very helpful, I was refunded for the item that didn't work as it should and although he couldn't replace the item, I was informed where I could get a replacement locally. I was served by Elliot in Millets on the High street in Barnstaple. Great product knowledge and excellent customer service. 5 star rating.

30 augusti 2025
Omdöme utan inbjudan
Logotyp för Millets - Barnstaple

Svar från Millets - Barnstaple

Hi,

Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.

Thanks again for your time,
Millets Customer Care Team

Betygsatt 5 av 5 stjärnor

Elliot was superb

Elliot was superb. Helped me deciding on walking boots. Did not have my size in the end and so he ordered them to be delivered to home. He was friendly, knowledgeable and extremely helpful.

8 augusti 2025
Omdöme utan inbjudan
Logotyp för Millets - Barnstaple

Svar från Millets - Barnstaple

Thanks for giving us a 5 star review.

It's a real team effort to make sure everyone gets the right level of service and we hope that we can maintain that level of expectation.

Kind Regards
Millets Customer Care Team

Betygsatt 5 av 5 stjärnor

Really friendly staff

Really friendly staff, both Rob and the lovely lady - who is always so helpful when I go to Millets. Nothing too much trouble. Up-sold in a friendly and humorous way. Knowledgeable. It is because of staff such as this, that I don't buy online.

7 augusti 2025
Omdöme utan inbjudan
Logotyp för Millets - Barnstaple

Svar från Millets - Barnstaple

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Millets Customer Care Team

Betygsatt 5 av 5 stjärnor

Mitch was really helpful in…

Mitch was really helpful in recommending us the perfect sleeping bags for our needs, thanks you!

15 juni 2025
Omdöme utan inbjudan
Logotyp för Millets - Barnstaple

Svar från Millets - Barnstaple

Hi,

Thank you so much for the positive review.

We're really pleased to see that you gave us 5 stars and hope you choose to shop with us again in the near future.

All the best
Millets Customer Care Team

Betygsatt 5 av 5 stjärnor

Friendly and knowledgeable service provided

We were advised and served by Elliot at the Barnstaple millets store and he was extremely helpful and very knowledgeable.

I was looking for something specific that wasn't available in this store, but I was shown an alternative that actually turned out to be a better and more affordable choice for me.

Couldn't be happier!

15 juni 2025
Omdöme utan inbjudan
Logotyp för Millets - Barnstaple

Svar från Millets - Barnstaple

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Millets Customer Care Team

Betygsatt 5 av 5 stjärnor

Saved money

Rob was enormously helpful and gave great advice. He also saved me money. Excellent all round. Thank you

13 juni 2025
Omdöme utan inbjudan
Logotyp för Millets - Barnstaple

Svar från Millets - Barnstaple

Hello,

Thanks for the 5* review. We're pleased you were able to get the help and support needed. We hope to see you back shopping with us again soon.

Kind regards,
Millets Customer Care Team

Betygsatt 5 av 5 stjärnor

Really helpful staff

Really helpful staff, attentive and knowledgeable. Thank you for such excellent service.

8 juni 2025
Omdöme utan inbjudan
Logotyp för Millets - Barnstaple

Svar från Millets - Barnstaple

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Millets Customer Care Team

Betygsatt 4 av 5 stjärnor

Member of staff excellent looking at…

Member of staff excellent looking at ways for me to get the shoes I wanted.
Let down by your systems!
I paid for the shoes and received email confirmation only for 2nd email after leaving the store stating shoes not available! Know have to go back to store to get refund!

12 maj 2025
Omdöme utan inbjudan
Logotyp för Millets - Barnstaple

Svar från Millets - Barnstaple

Hi,

Thank you for providing your review.

It's really helpful seeing our colleagues get a mention too so thanks for that.

Kind regards,
Millets Customer Care Team

Betygsatt 5 av 5 stjärnor

Elliot and Mitch gave great advice and…

Elliot and Mitch gave great advice and helped me spend a small fortune in millets, their help and advice was fantastic! Credit to millets! Will definitely visit again!

12 maj 2025
Omdöme utan inbjudan
Logotyp för Millets - Barnstaple

Svar från Millets - Barnstaple

Thanks for giving us the maximum 5 stars.

We genuinely hope you're next experience with us is as fantastic as this one was.

Kind regards,
Millets Customer Care Team

Betygsatt 5 av 5 stjärnor

Extremely helpful staff

I was in the store today with an unusual situation having purchased a waterproof raincoat from Blacks online and having been advised to take it to Millets as my nearest store. Rob and Jeremy were incredibly helpful and resolved my issue very quickly.

28 april 2025
Omdöme utan inbjudan
Logotyp för Millets - Barnstaple

Svar från Millets - Barnstaple

Thanks for the 5 star review.

We hope your next experience with us is as good as this one.

Thanks again
Millets Customer Care Team

Betygsatt 5 av 5 stjärnor

Elliot was very helpful and patient

Elliot was very helpful in my search for some good walking/hiking shoes and patient with my indecisiveness as it’s difficult to find comfortable shoes.

2 april 2025
Omdöme utan inbjudan
Logotyp för Millets - Barnstaple

Svar från Millets - Barnstaple

Hi,

Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.

Kind regards,
Millets Customer Care Team

Betygsatt 5 av 5 stjärnor

Very nice experience

Very nice experience, the shop assistant was there ready to help if needed without being over egar and gave me lots of useful information.

20 mars 2025
Omdöme utan inbjudan
Logotyp för Millets - Barnstaple

Svar från Millets - Barnstaple

Thank you for the 5 star review.

It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.

Best wishes,
Millets Customer Care Team

Betygsatt 5 av 5 stjärnor

Mitch is always very welcoming

Mitch is always very welcoming, very knowledgeable and happy to help

29 januari 2025
Omdöme utan inbjudan
Logotyp för Millets - Barnstaple

Svar från Millets - Barnstaple

Thanks for giving us 5 stars.

We're happy that you're happy and we appreciate you taking the time to leave us a review.

Best wishes,
Millets Customer Care Team

Betygsatt 5 av 5 stjärnor

Excellent Service by Elliott

Visited Barnstaple branch and was served by Elliott. He was very helpful and knowledgeable about the Vango Henley Tailgate Awning. He gave very good advice and the order was placed. Delivery arrived less than 24 hours later. Have not tried it yet, but hope to do so when the weather improves. Well done Elliott.

5 februari 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Barnstaple Millets a pleasure to shop there.

Barnstaple is my local Millets and as always the gentlemen were so helpful, not the least pushy and a real credit to your organisation. It is always a pleasure to visit this store and I will do so again very soon as the hiking season for me gets underway. Thank you Barnstaple Millets.

11 januari 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Fantastic service in Millets Barnstaple

Great service in Millets Barnstaple this morning. Elliott was so informative & couldn't have been more helpful regarding the purchase of Merrell walking boots. I will definitely be back.

7 januari 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Elliott was very helpful to myself and…

Elliott was very helpful to myself and husband, answering us in a very friendly way

14 december 2024
Omdöme utan inbjudan
Logotyp för Millets - Barnstaple

Svar från Millets - Barnstaple

Thanks for the top marks.

We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.

Thanks again for reviewing us,
Millets Customer Care Team

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