Miller Metcalfe Surveyors Ltd 

Miller Metcalfe Surveyors Ltd provided a professional and timely service with clear communication. However, they missed structural issues during a survey, resulting in costly repairs of £4,500. While the report was detailed and the surveyor helpful, the oversight dampened the overall experience. Their responsiveness was appreciated, though I'd recommend caution regarding thoroughness in detecting hidden problems.

Everyone is happy for a survey until they find something wrong, they surveyed a property I brought and failed to notice it was missing lintels on the windows, which resulted in a expensive fix. A cost of £4500 to correct

Between the first valuation and desktop valuation approximately 3 months later, my property was valued at an extra £15K. This meant I was going to repay a help to buy loan at 25% interest in just 5 years. I eventually had to pay another surveyor as my challenge of not agreeing with the valuation was not accepted. The new surveyor valued the property only £5K more than original which I accept as a true reflection of the market value at the time.

A good professional company. Stephen Hinton was excellent. Great communication and evaluation done promptly. No delays whatsoever. Would definitely recommend.

Though a good price, your surveyor was wholly uncommunicative.

Accepted our order, came to the house to perform the valuation, registered everything on their app and said report available soon then ceased trading without sending us the report.

Out of pocket and annoyed at the dishonesty of taking our money before visiting knowing there were financial issues with the business

I received the survey results quickly. Also I had a query which was responded to the same day. I found the report easy to read. I liked the 123coding system

Thanks for your very helpful and informative inspection on the house I intend to purchase . The whole process was completed extremely quickly and I’m entirely satisfied with the way the survey was handled. I would have no problems in recommending Miller Metcalfe to anyone who needed a survey.

It was a fantastic survey done by shajid very detailed and will use again.

From the beginning when I was given a quote to the end when I received the timely report has been handled professionally by Miller Metcalfe Surveyors Ltd. I would recommend them.

The surveyor has picked up challenges that I wouldn't have known about. This is given me opportunity to go back to the seller to negotiate. i also know what I will have to fix, so no surprises.

A professional survey with a personal service that we found very helpful.

Fast efficient service. A detailed report.

This company acts promptly and efficiently.

Brilliant service fast efficient. Have used them before and would recommend to anyone

On time, quality report & informative. The surveyor explained all the issues in detail before the report delivery which gave me time to discuss with vendor for negotiation.

Very easy booking process. Survey carried out within a couple of days and report with me 24 hours later. All visible parts of structure examined and problems highlighted with advice to refer to structural engineer.

Very prompt last minute booking. Rang later on day of survey and was very clear as to what I needed to be aware of and to ring back if I was worried or concerned about anything.
Many thanks.

Provided wrong information about the parts of the property they would inspect.
The inspector was late on the day of inspection and did not review an important area within the property that was promised to be viewed.
After we made a claim in regards, it took weeks until they still did not admit the mistake, while offered a negligible refund.
Many phone calls and e-mails, many stressful moments in us willing to buy a property. Very sad.

From start to finish, quick and easy to communicate with! A rapid turnaround to complete the survey and send us the results. Would not hesitate to recommend!