Stuffed my order.up lied about cropping.gave me half a phot whichbi payed hundreds of dollars forthen phew every made up excuse on the planet to avoid giving me my money back.theae people are appaulin... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I spent some time searching for images that would help in a family history thing I'm doing. I found 2 images that instantly resonated with persons and timeline period. I initially looked for 6×4 image... Se mer
Företaget har svarat
Excellent customer care. Items are very good quality. Turnaround time from placing order to shipping out is very quick. E mail updates are provided throughout the order process. Very helpful with quer... Se mer
Företaget har svarat
This was the third canvas i have purchased from this company which sadly arrived marked, however ,within 1 day ,a new way was sorted and depatched and arrived looking fabulous. Excellent service as al... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
Founded in 2002, Media Storehouse is a family run supplier of wall art and prints. Our prints are on high quality archival paper with 100% money back guarantees. We believe great art should be accessible, personal and lasting. That's why we have spent over 20 years curating one of the world's most diverse collections of prints. From iconic moments in sport and history to fine art, wildlife photography and vintage travel posters We partner with leading picture libraries, archives, museums, and photographers to produce premium prints, frames, puzzles and photo gifts from professional labs in the UK, USA, Europe, and Australia. Today we work directly with picture libraries, archives, museums, and photographers around the world to bring curated photography into homes and offices.
Kontaktuppgifter
Unit 501, Wenta Business Centre, Colne Way, Watford, WD24 7ND, London, Storbritannien
- +44 (0) 1923 988877
- sales@mediastorehouse.com
- www.mediastorehouse.com
4,4
Utmärkt
310 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Very prompt service is so important.
26 september 2024
Svar från Media Storehouse
Thank you so much for your kind feedback Wynford! We're pleased to hear that you appreciate our prompt service. As a returning customer, your satisfaction is incredibly important to us, and we’re committed to maintaining the level of efficiency and care you’ve come to expect. We look forward to serving you again soon!
Good image selection
Good image selection. Photos received and sturdy cardboard mailer in excellent condition (wrapped / sealed in cellophane within. Show attention to detail and customer satisfaction.
27 augusti 2024
Svar från Media Storehouse
Thank you for your review David! We're pleased to hear that you enjoyed our image collections and that your photos arrived in excellent condition too. We take pride in our attention to detail and customer satisfaction, and your feedback reinforces our commitment to quality. We look forward to serving you again!
Svar från Media Storehouse
Thank you for your kind words Deborah ! We're pleased to hear you were happy with the prompt service and quality of your photo print. We look forward to serving you again!
I wanted 5 A4 excellent quality prints…
I wanted 5 A4 excellent quality prints of Copyrighted imagery from illustrative art between 1890 and 1930.
All 5 were available on the Media Storehouse database and straightforwardly ordered along with the imagery documentation reproduced on the back.
VERY pleased with the end product which came neatly and protectively packed so that it would make its way through the Postal System undamaged.
An excellent experience. THANK YOU.
27 augusti 2024
Svar från Media Storehouse
Thank you so much for your wonderful review! We're thrilled to hear that you are pleased with the greetng card prints and that they arrived safely. We take great pride in ensuring that our products are of the highest quality and that they reach our customers in perfect condition. It's fantastic to know that you had an excellent experience with us and that the imagery documentation met your expectations. Your kind words are greatly appreciated, and we look forward to serving you again in the future Gerard.
Very helpful and always pleasantly…
Very helpful and always pleasantly surprised when they have new additions.
27 augusti 2024
Svar från Media Storehouse
Thank you for your continued support and for being a valued returning customer! We're delighted to hear that you've had a pleasant experience with us and that new additions to our collections have been a pleasant surprise. It's always a pleasure to assist you, and we’re pleased that you find our service helpful. We look forward to providing you with more beautiful prints in the future. Thank you again for your kind words and loyalty Kyri!
Svar från Media Storehouse
Thank you for leaving a 5-star review Henry and for choosing Media Storehouse for your greeting card.
Very efficient delivery service but…!!
Very efficient delivery service but quite expensive. Quality of jigsaw could be better. Picture was a little blurred which made finding a lot of the pieces very hard.
Overall I’m pleased as one of the riders featured is a very good friend of mine and raced on The Isle of Man TT many times when he was a young man.
26 juli 2024
Svar från Media Storehouse
Thank you for taking the time to share your feedback Richard. We appreciate your comments regarding the efficiency of our delivery service, and are glad to hear that you enjoyed the connection to your friend featured in the puzzle.
We take great care in our production process to ensure that all products are an accurate representation of the original artwork. Our goal is to preserve the artistic character and authenticity of images that makes each piece special.
Thank you once again for your support and for being a part of our community. If you have any further thoughts or concerns, please feel free to reach out directly at sales@mediastorehouse.com
Great quality prints
Great quality prints, swift service. And the product was perfectly protected within the delivery box. I was worried it could be damaged in transit, but it was incredibly well protected.
25 juli 2024
Svar från Media Storehouse
Thank you so much for your feedback Dona! I's lovelyto hear that you were pleased with the quality of the mounted prints. Ensuring that our products arrive in perfect condition is a top priority for us, so it's fantastic to know that the protective packaging met your expectations. Your satisfaction is our motivation, and we look forward to serving you again in the future!
My print arrived very quickly and very…
My print arrived very quickly and very well packaged. Great service and quality.
26 juli 2024
Svar från Media Storehouse
Thank you for sharing your positive experience Susan! We're delighted to hear that your greeting card arrived quickly and was well-packaged.Your satisfaction with both the service and the quality of the card is appreciated and we look forward to serving you again in the future!
The pictures are perfect and they were…
The pictures are perfect and they were shipped out immediately
25 juli 2024
Svar från Media Storehouse
Thanks for choosing Media Storehouse Australia for your photo print and greetings card and for posting this review, Douglas.
Packaging inadequate
Unfortunately the packaging used allows the photo to be bent . You very kindly sent a replacement free of charge however this was also bent even though handed directly to me by the postman .
26 juli 2024
Svar från Media Storehouse
Thank you for your feedback, and we’re truly sorry to hear about the issues with the replacement photo. We strive to ensure our products arrive in perfect condition, and it’s disappointing to learn that this has not been your experience.
We appreciate your understanding in allowing us to send a replacement, and we would like to investigate this further. If possible, could you please send us photos of the bent photo and the packaging to sales@mediastorehouse.com? This will help us address the issue more effectively. Thank you for your patience, and we’re committed to making this right for you Melanie!
Svar från Media Storehouse
Answer
We're pleased to hear that you’re satisfied with the quality of our photo prints and the efficiency of our delivery too. Your positive feedback motivates us to keep up the great work. We look forward to serving you again soon Gareth!
Svar från Media Storehouse
Thank you for your feedback, and we sincerely apologise for the creasing in your photo. We take great care in securely packing our products to ensure they arrive safely, but do rely on our carriers to handle them with care.
To assist us in improving our quality control, could you please provide photos of the issue, including the packaging sending them to sales@mediastorehouse.com. A quick snapshot from your phone would be perfect. Once we receive the photos, we will promptly arrange a free replacement for you, and you won't need to return the damaged item.
Thank you for your understanding, and we appreciate your help Conor!
I had not received my order and emailed…
I had not received my order and emailed Media Storehouse. I had tried to track the order but no information was available. After I had called them, the post office delivered my order that day. Excellent service.
25 juli 2024
Svar från Media Storehouse
Thank you for your feedback! We're glad to hear that our team was able to assist you and that your jigsaw puzzle was delivered promptly. Your satisfaction is important to us, and we appreciate your patience. We look forward to serving you again!
Svar från Media Storehouse
Thank you so much for your positive feedback! We're thrilled to hear that you were pleased with the quality of your canvas print and the speed of our service. Your satisfaction is our top priority, and we look forward to serving you again soon David!
I found exactly what I wanted
I found exactly what I wanted. Ordering was easy and delivery prompt.
25 juni 2024
Svar från Media Storehouse
We're pleased to receive this positive feedback and are glad that you found the postcard you wanted in our collections. Thank you for choosing Media Storehouse Frances!
My order was delivered promptly but…
My order was delivered promptly but unfortunately the 'contents' were discovered damaged on opening - not the fault of Media Storehouse but rather DPD who made the delivery. On advising Media Storehouse they dispatched a replacement without delay. So almost full marks awarded - just deducted one star as damaged item needed replacing.
25 juni 2024
Svar från Media Storehouse
While we strive to ensure that all items are delivered in perfect condition, it's unfortunate that the damage occurred during transit. We're glad to hear that our team was able to promptly dispatch a replacement for you.
We appreciate your understanding and patience throughout this process. Your satisfaction is important to us, and we're grateful for your feedback, as it helps us improve our services.
Thank you for your continued support Claire.
Svar från Media Storehouse
Vielen Dank, dass du dich für Media Storehouse als Posterdrucker entschieden hast und eine 5-Sterne-Bewertung abgegeben hast, Ralf. Wir freuen uns auf deine nächste Bestellung bei uns!
Good service and lead time packaged…
Good service and lead time packaged well.
Print was not as good as we thought. Not as clear.
26 juni 2024
Svar från Media Storehouse
We’re glad to hear that you were satisfied with our service, lead time, and packaging.
At Media Storehouse, we strive to provide products with a good quality resolution that aligns with the dimensions of the print and the corresponding digital image. While we maintain high-resolution images across our product range, factors such as image size and viewing distance can influence the perceived clarity of the print. It's important to note that larger posters are typically intended to be viewed from a slightly greater distance to ensure an optimal visual experience. This allows viewers to appreciate the details and overall composition of the artwork without being overly concerned with individual pixels.
We hope this information provides clarity regarding the quality of our prints. Thank you for taking time to share your feedback Julian.
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.