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So impressed with their product that I have just renewed the contract for all of my 3 businesses for a further 24 months. I love the fact my staff can sign in remotely. A big thank you to Jodie Blake who has provided outstanding customer service. I would not hesitate to recommend these guys!

Really user friendly system. The support team are on hand and answers questions really quickly. Due to covid we have to use this programme in different areas and it worked seamlessly when we went through the set up with Jodie. Many thanks

Very easy to use and maintain, its been personalised with our livery and creates a very professional first impression, support is readily available if needed, compared to our previous system the benefits are immense, staff are notified of visitors or when parcels arrive, dont think we could go back

We are very pleased with ereception book and features they offer from MediaBase. All our customers appreciate contactless check in and check out system. The ereception book ensures that our workplace can be COVID-19 secure by monitoring how many people are in the building at the same time. Our reception looks professional and it is a great way to present your brand.

What amazing systems Mediabase Direct have developed, I have worked 15+ years as front of house and what a difference the visitor and mailroom has done to make my job easier, obtaining information, document signing etc. without the wastage of visitor and/or parcel management books.
With increasing demands of personal package deliveries in the workplace the mailroom system has helped with time management so I can focus on the things that are most important.
Would highly recommend this company and their systems.

We love this system as a care home its great for us to keep a track of who is in and out
And the CLOE questions are such an added bonus
The system can be personalised and have policies on to sign before shift start
Honestly it's such a great system we would highly recommend it.

The product is simple to use and every release is a useful improvement. We have used the product for over a year now and have been pleased with it. Over that time the product has evolved and takes account of COVID. I am looking forward to the continued updates. Our Account manager is really helpful with any minor issues.

Purchased for primary school & works very well. Easy to set up & easy to use. Excellent value for money compared to another similar high end brand product.
Have set up H&S documents for visitors to read at sign in & also currently have set up a covid questionnaire for visitors to sign too. Aesthetically looks good too & easy to personalise with logo/colour schemes.

From the start, Jodie and the MediaBase team have been very supportive. E-reception Book has improved significantly our front of house interface, making the signing in and out process much smarter and quicker. We liked the fact that it integrates with our SIMS MIS.
The latest touch free feature for staff signing in has been very useful during the pandemic. In my view it holds a very good value for money.

The use of E-Reception has made a big difference to us. We have quickly been able to see who is on site for fire purposes and during the current period in respect to COVID. The sign in screen for contractors ensures we meet our health and safety obligations.

Our experience with MediaBase Direct was flawless from every aspect. We are extremely happy with the e-reception book product and even more with their customer service, it was no bother for any questions or queries we had transitioning into the new system and you are faced with dedicated, professional personnel. I would highly recommend them and will be using them as soon as the opportunity arises.

Great service. Support is very quick when needed.

We have recently started using the e-Reception Book and are very impressed. The ability to use the App and be contact-less is brilliant in the current climate, the confidentiality of the system is great for everyone, residents, staff and visitors and the staff log is really useful to resolve those niggling time keeping issues. Saves heaps of time for everyone so that we can concentrate on what is important.

A very straightforward and easy to use system. Assistance is always available to answer queries quickly and clearly. Thank you.

Useful tool especially in the current climate

I found the system a little difficult to use, but the help service is excellent and I always receive a quick reponse.

I quick and effective way of monitoring who is on site. The only negative is it often likes to go to a blank screen which can result in having to wait for the ipad to come back on.

Signing in made simple - an Ipad sign in system - great during Covid times as also able to maintain cleanliness with easy wiping down of screen. Reduces paperwork significantly. Easy to use for those who are not technology minded and regular updates easy to load so always relevant.

The service I have received from initial query right through to implementation has been phenomenal. I knew that my contact was always available via e-mail or at the other end of the phone and this has helped me no end. Couldn't recommend highly enough. Only feature I would like to see is the ability to print the fire roll call from the I-Pad itself rather than the dashboard (perhaps one for future updates?)

Very easy to set up and also very easy to use. Always staff on hand to help with any hiccups.