Ordered a tap that turned out to be unavailable from the manufacturer. Immediate refund accompanied by a very helpful email containing suggestions for three alternatives. I phoned to confirm e... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Ordered on Tuesday, showing 2-3 day delivery on checkout. Chased Friday to be told item was not available. Refund issued but this is only part of the problem as any competent supplier would know - t... Se mer
Advertising something they don’t have and can’t get… they refunded straight away but noticed they are still advertising it
Looked through the Internet cheapest price on there by far ordered came back to me that evening verified the colours that I needed and delivered would definitely use again and recommend
Företagsinformation
Informationen kommer från olika externa källor
Majorelle Interiors aim to provide our design savvy customers with the most interesting products on the market. We source our products all over the world bringing the best in style and design and making these accessible to you.
Kontaktuppgifter
Paddock House Lane, LS22 4BJ, Sicklinghall, Storbritannien
- 01937 960084
- mike@majorelleinteriors.co.uk
- www.majorelleinteriors.com
3,9
Bra
296 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 18 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Very efficient deliveries
Very efficient deliveries - had to exchange an item due to my error and this was dealt with very well.
24 maj 2023
Majorelle Interiors
Majorelle offers great price, excellent customer service and speedy delivery! If you don’t see something what you want on the website, be sure to co tact the company. They will more likely have them.
20 april 2023
Very fast follow up to my telephone…
Very fast follow up to my telephone enquiry and very attentive.Would be great if more companies could be like this. Wonderful to deal with a real human being who knows his stuff!
28 februari 2023
arrived promptly
arrived promptly, well packaged, extremely personable on phone. Definitely recommend.
23 februari 2023
Didn’t arrive at designated time
Didn’t arrive at designated time , emailed with no response at all .
Parcel did arrive late , but sadly too late for my plumber .
Would have been nice to have a reply .
14 februari 2023
Paid for grout but order got cancelled
Paid for grout but order got cancelled
I only found out a week later because I chased it nobody told me
Won't use again terrible customer service
20 februari 2023
You said you had it in stock on line…
You said you had it in stock on line when I made my order and you took payment then confirmed delivery.
Then you sent message saying out of stock and cannot be ordered.
30 januari 2023
We were happy to get this sink…
We were happy to get this sink something a bit different at a good price, the plumbing is a different matter but can be sorted!
4 februari 2023
Excellent service
I bought the wrong finish, and the team were really helpful on helping me choose the right finish. I ended up returning my original purchase and placing a new order. I was much happier with their suggested finish, plus impressed with how quickly they refunded my original purchase.
4 januari 2023
Great service always!
9 januari 2023
Amazing Service and Immediate Shipping
Mike from Majorelle was incredibly knowledgeable and helpful. He fulfilled our order immediately and shipped the products the same day. They also have the best prices we could find anywhere. I can't recommend them enough for your high end sanitary ware needs.
20 december 2022
Everything perfect from start to finish…
Everything perfect from start to finish . thank
9 december 2022
Most companies miss use the term…
Most companies miss use the term "Specialists" but Majorelle more than justly deserve that privileged description! Mike Flatley's on the spot knowledge of products and their specifications was amazing, I take my hat off to this man.
8 december 2022
Svar från Majorelle Interiors
Thanks so much for this, don't normally reply as I'm busy trying to get on . I'm about to respond to my second only 1 star review in 3-4 years - item wasn't in stock and we can't get it anymore from the manufacturer - it's as simple as that. I suspect the refund e-mail went into their spam.
All the best, and anything in the future drop me a line. Thanks for your time.
Mike F
If you cancel an order you should…
If you cancel an order you should inform the customer
13 december 2022
Svar från Majorelle Interiors
Colin, thanks for your review.
The item was out of stock and we unfortunately didn't have any left in stock.
Full refund issued - any issues drop me a line.
It may have gone into your 'junk folder' but we don't hold any money of yours via pretty solid PayPal.
Any issues please get in touch.
Best regards,
Mike F
Easy and just the product I wanted
Easy to order the product I required on line. As it happens the product was out of stock and within about 30 minutes of the order I received a call from the company explaining that it may take a few weeks to fulfill it which was fine with me. They helpfully provided a product specification requested on the call almost immediately. Product has arrived in perfect condition. I just need to fit it
1 november 2022
you've asked me for a review but the…
you've asked me for a review but the delivery you tell me is in 4 weeks. wouldn't it be better if i gave you a review after the order has been completed. seems a complete waste of both our times. let's just say so far ok. you have my money but so far i haven't received anything. not the best way for me to do business...but i'm hopeful all will be well...
4 november 2022
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