Majorelle Interiors Omdömen 

Advertising something they don’t have and can’t get… they refunded straight away but noticed they are still advertising it

Ordered a tap that turned out to be unavailable from the manufacturer. Immediate refund accompanied by a very helpful email containing suggestions for three alternatives.

I phoned to confirm exact make and model. Got through to the business owner (à real person who answered the phone), who was hugely helpful and à pleasure to talk to.

Ordered new tap which arrived 7 days ahead of expected schedule.

This is how it should be: No “bots or AI agents” offering stupid answers; efficient customer service; honest transaction. This is what you get when you shop with a genuine, local, UK based business. Would totally recommend to anyone else.

Gorgeous lampshade. Love it!! Great value versus more well known brands
It’s in my kitchen warming the room!

Looked through the Internet cheapest price on there by far ordered came back to me that evening verified the colours that I needed and delivered would definitely use again and recommend

Sadly, I did not receive the product and am awaiting a refund - whilst the customer service initially dealt well with DHL sending a stock photograph of the front of our property that was 2 years old as 'proof' they had attempted delivery (the building now looks very different!) a second attempt was not arranged and I therefore requested a refund - I lost the slot with our builder to install and now I have to start again - very frustrating

Good customer service- this is the second time I’ve purchased taps from Majorelle, excellent service.

Very quick delivery. Very well wrapped.

The process of ordering on line went smoothly and straight forward and soon received my purchases

Ordered a magnifying mirror £175 10x was not great quality and was certainly not 10x more 5x, when advertised it said free returns, but no instructions how to return , when I called the office I was told I had to pay for it to be returned, it cost me £15 I was given back the delivery charge of £9 but awful customer service.

Superb service

I have heard nothing from you and not received my purchase. Ordered 26th April 26. Delivery was due 2 biz days after order - expensive purchase which is a gift. I am really disappointed. Please let me know when I can expect delivery. Hilary Benson

You cancelled my order!

Fast despatch, great prices

Order placed on 11th February with 2- 3 business days delivery. Item not received by 23rd February and no response given to request for update.

Ordered on Tuesday, showing 2-3 day delivery on checkout. Chased Friday to be told item was not available. Refund issued but this is only part of the problem as any competent supplier would know - trade needs the parts to be supplied with lead times as advertised. You cannot rely on Majorelle to have the items available or to meet the advertised lead times whatever their website claims. Other suppliers are available. You have been warned!

Excellent customer service and delivery

Amazing service, he couldn't have tried harder to get the products to us in time, very grateful.

Great communication makes for excellent customer service - the goods were out of stock when I ordered them but I was kept fully up to date regarding delivery.

Sadly, Royal Mail held the items in a Mail Centre for over a week but that's another issue!

Thank you, I was kept informed about the progress of my order and it arrived by Royal Mail, very securely packaged as soon as the supplies came through. In contrast with my recent experiences with another well known courier company.