Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

The single best choice I made while planning my trip to Iran. It gave me the flexibility to stay longer than I'd planned, the convenience of paying for anything without fumbling through heaps of cas... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

Really excellent professional services by Mah Card. They come to your location to collect your money what you want to change to Iranian currency and within couple of hours, your card gets recharge. Mr... Se mer

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Betygsatt 5 av 5 stjärnor

Very friendly and helpfull. Totaly happy with the work of Hossein. Good information about all pathes of the transaction. We will use his services surley again.

Betygsatt 5 av 5 stjärnor

Tudo ocorreu como planejado, conseguimos usar em todos os estabelecimentos e recebemos integralmente o dinheiro não utilizado de volta, gostaria também de fazer um elogio para o colaborador ALI, foi ó... Se mer

Företagsinformation

  1. Kortbehandlingstjänster

Informationen kommer från olika externa källor

Mah Card is an Iranian prepaid debit card designed for tourists and temporary visitors. You can instantly add funds to your card, in your preferred currency and convert it to Iranian Rial (IRR).


Kontaktuppgifter

4,8

Utmärkt

TrustScore 5 av 5

406 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Har inte besvarat negativa omdömen

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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Was easy to apply

Was easy to apply, use and obtain. The card was delivered on time and I had no issues using it anywhere. I did not use the website to add money but PayPal mode was a bit odd. I mean sending various amounts to different people. The rest was perfect.

14 februari 2023
Logotyp för Mah Card

Svar från Mah Card

thank you

Betygsatt 5 av 5 stjärnor

Mahcard made my journey much easier.

Iranian banking and payment system were far more advanced than I expected. So don't dare to use cash in Iran. It's not impossible to pay in cash, but it would be much much much easier with a debit card. Mahcard is highly advisable. I highly recommend it to those traveling to Iran. I want to name my agent Reza. He was very kind and supportive and he explained everything patiently to us. He turned all our doubts to certainty.

1 mars 2023
Omdöme utan inbjudan
Logotyp för Mah Card

Svar från Mah Card

thank you

Betygsatt 5 av 5 stjärnor

I highly recommend MahCard to anyone

I recently used MahCard on my trip to Iran and I must say I was impressed with their service. The card was delivered to my hotel within 3 days and their exchange rate was very competitive. The mobile app made it easy to track my transactions and the customer support team was always available to assist me. I also appreciated the option to load my card online using my bank account. Overall, I highly recommend MahCard to anyone planning to visit Iran as it's a smart alternative to carrying cash.

23 februari 2023
Logotyp för Mah Card

Svar från Mah Card

thank you

Betygsatt 4 av 5 stjärnor

I can use the card everywhere

I can use the card everywhere, but it is difficult to meet the mah card staff.

15 februari 2023
Logotyp för Mah Card

Svar från Mah Card

Dear Yuma,

Thank you for taking the time to share your experience with MahCard. We are glad to hear that you have been able to use the card everywhere. However, we are sorry to hear that you have had difficulty meeting with our staff.

We understand that timely and effective communication is an essential part of providing excellent customer service, and we apologize for any inconvenience caused. We are constantly working to improve our customer service, and we appreciate your feedback as it helps us to identify areas for improvement.

Please be assured that we are committed to providing you with the best possible service, and we would be happy to assist you in any way we can. If you have any specific concerns or questions, please don't hesitate to contact us, and we will do our best to address them promptly.

Thank you again for choosing MahCard, and we hope to have the opportunity to serve you better in the future.

Sincerely,
MahCard Customer Service Team

Betygsatt 1 av 5 stjärnor

Worst experience I have ever had

Worst experience I have ever had. Took them close to a week to even send my MahCell device out, once it arrived, there was no SIM card inside so it was useless. Once I got the SIM card the device didn’t work, and the service was horrible, their “tech team” tried to resolve the issue by having me log into the portal myself, but then didn’t respond to any of my messages. Representative Farnoosh was not helpful at all, and frankly quite rude. They ask extremely personal questions such as flight number and things that made me feel so uncomfortable. Would never ever ever go with MahCell or MahCard while in Iran ever again. Get rid of Farnoosh or teach her some basic customer service skills!

11 februari 2023
Logotyp för Mah Card

Svar från Mah Card

im so sorry for the bad experience you had with mahcell

Betygsatt 1 av 5 stjärnor

Useful to some extent

1. Withdrawals can only be made from Ayendeh bank ONLY.
2. Limited numbers of ATMs.
3. Frequently ATMs are out of money.
4. ATMs only dispense 2,000,000 Iranian currency equivalent of €2.8 as daily limit. (You need about 4,000,000 per person to dine at a descent restaurant.)
5. When you top up the card, they they convert your currency to local currency with uncompetitive rate, and when you convert the left over balance into your currency… Again using uncompetitive rate.
6. If you plan to go to Iran, which you should….. a very beautiful country with very kind people, bring CASH.

4 januari 2023
Logotyp för Mah Card

Svar från Mah Card

Dear Suryo,

We apologize for any inconvenience you may have experienced while using our Mahcard during your recent trip to Iran. We understand that the limitations you mentioned in your review can be frustrating and we want to assure you that we are constantly working to improve our services and expand our network of ATMs.

Regarding the exchange rates, we would like to clarify that our rate is a fair one and we charge a 7% fee for online transfers. However, we understand that during travel, the rate may go up more than 10% and the exchange rate for the refund was more than day you put money in your card.
If you have any further concerns or issues, please do not hesitate to reach out to us. We value your feedback and will continue to work towards providing the best possible service to our customers.
Best regards,
Mahcard Team

Betygsatt 1 av 5 stjärnor

A complete let down

Sadly, after I filled in the application and confirmed the delivery time with the owner on the phone, he simply didn't show up. I called multiple times and sent messages, all of which were ignored. If I didn't have some kind people who helped me out eventually, I would be seriously screwed for the entire trip. So sadly, this service isn't as reliable as I expected.

24 november 2022
Logotyp för Mah Card

Svar från Mah Card

We apologize for any inconvenience caused by the missed appointments. We understand that our customers' time is valuable, and we sincerely apologize for any frustration this may have caused. We are committed to providing the best service possible, and we will do our best to ensure that issues like this do not occur in the future.

Betygsatt 1 av 5 stjärnor
Logotyp för Mah Card

Svar från Mah Card

We apologize for any inconvenience caused by the missed appointments. We understand that our customers' time is valuable, and we sincerely apologize for any frustration this may have caused. We are committed to providing the best service possible, and we will do our best to ensure that issues like this do not occur in the future.

Betygsatt 5 av 5 stjärnor

Mahcardımla mükemmel bir deneyim…

Mahcardımla mükemmel bir deneyim yaşadım. Kartımı çok hızlı aldım. Her yerde, köylerdeki küçük dükkanlarda bile onunla ödüyordum. Mahcardı bundan sonraki iran seyahatlerimde kullanacağım ve tüm turistlere tavsiye edeceğim .

30 november 2022
Omdöme utan inbjudan
Logotyp för Mah Card

Svar från Mah Card

thank you :)

Betygsatt 5 av 5 stjärnor

I used mahcard during my trip in iran

I used mahcard during my trip in iran. I ordered it 3 days before my trip and they meet me in my hotel in tehran and driver the card. I paid cash to them and it loaded in my card next day. I used mahcard everywhere. It accepted everywhere and it is very easy to use. I recommend it to all travellers

31 oktober 2022
Omdöme utan inbjudan
Logotyp för Mah Card

Svar från Mah Card

thank you khadicha :)

Betygsatt 1 av 5 stjärnor

Failed service, missing communication

The company did not bring the card to the hotel at the agreed time, and they did not reply to any e-mails.

P.S. I got the answer below from the company. As there is no way to reply to that answer, I do it here:

You say you could not issue and deliver the card. But at that time I got an e-mail from you saying that you had the card and would deliver it to me the next day (which you never did). Either that, or this was a lie. In any case, replying to any of my several e-mails at that time did not depend on your bank.

24 november 2022
Omdöme utan inbjudan
Logotyp för Mah Card

Svar från Mah Card

I'm so sorry, Tamas. That week we faced a big problem with our banking partner, and we couldn't issue and deliver your card.

Betygsatt 2 av 5 stjärnor

After an initial contact from one of…

After an initial contact from one of you representatives nothing else and i did not obtain my Mah Card. Bad service . Expectes better

11 november 2022
Logotyp för Mah Card

Svar från Mah Card

I'm so sorry, Marko. That week we faced a big problem with our banking partner, and we couldn't issue and deliver your card.

Betygsatt 5 av 5 stjärnor

The best choice while traveling in Iran !

Mah Card and Mah Cell were the best choices we could have chosen regarding two of the most important elements while traveling in Iran, that means handling money and staying connected to the internet. Everything was delivered to us in two business days, directly to our camper van just after we crossed the border. Putting money on the card is really easy and the little fee is totally worth it. Having a completely unlimited access to internet with the hotspot without having to think about the restrictions regarding foreign devices was also a game changer. Thank you to the amazing team of Mah Card, we were never disappointed and they always did more than our expectations.

1 september 2022
Logotyp för Mah Card

Svar från Mah Card

Thank You Nadin :)

Betygsatt 4 av 5 stjärnor

Very happy with Mah card in Iran

Very happy with Mah card in Iran. The debit card was brought to Hotel as pre-arranged, Euro funds were exchanged and the card was activated. The card was easy to use and widely accepted throughout the country in hotels, restaurants and retail shopping. Upon departure unused funds were remitted to a PayPal account.

21 oktober 2022
Logotyp för Mah Card

Svar från Mah Card

Thank you very much :)

Betygsatt 5 av 5 stjärnor

편하고 간편한 결제 시스템

이란 여행을 한달이상 하는 분들은 꼭 이 카드를 만들어야 한다. 여행하면서 현지돈을 많이 가지고 다니는건 불편하고 결제할때도 불편하다.
저가 호텔이나 택시는 카드결제를 거부할수 있는데, 거의 모든 곳에서 편하게 사용할수 있다

30 juli 2022
Logotyp för Mah Card

Svar från Mah Card

thank you very much :)

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.

Läs mer om andra typer av omdömen.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

Här är 8 tips på hur man kan skriva omdömen på bästa sätt.

Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

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