My dog has been on Luna food for quite a while now, I wouldn’t change it but I have tried her on a couple of other food that she didn’t like, she never turns her nose up at Luna food and it’s so han... Se mer
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Terrible customer service. My room mate recommended this for my dog as he uses it for his. They have cancelled my order without notice, I have had to call them for a terribly rude woman to answer... Se mer
Luna and me is a trustworthy brand in my house since I got my puppy 8 years ago. The customer service is amazing and they even help with nutritional tips in case you need anything
My Shiba Inu, Tato, is an extremely picky eater and has a very sensitive stomach. We tried many popular raw food brands, but they either gave him diarrhoea or he refused to eat them unless I added... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
We plan, portion, package & deliver. All you do is thaw and feed. 5/5 All About Dog Food. Most Ethical Pet Food Suppliers 2019. Recyclable Packaging. Individual Portions. No Mess, No Fuss, No Waste. Raw Feeding Made Easy.
Kontaktuppgifter
North Mills Road, DT6 3BE, Bridport, Storbritannien
- 01308 420300
- hello@lunaandme.com
- www.lunaandme.com
4,5
Utmärkt
668 omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 90 % av sina negativa omdömen
Svarar vanligtvis inom 48 timmar
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Excellent quality raw dog food
Excellent quality raw dog food. I love that you can buy pre-portioned patties, which makes it so easy to prepare my dog’s meals. I’ve been using Luna & Me since I first brought my dog home as a puppy and she loves it - I won’t use anything else. The delivery service is great too, with everything really well packaged.
1 maj 2025
Omdöme utan inbjudan
Svar från LUNA & me
Hi Lauren,
Thank you so much for the kind words, and for being with us since the very beginning of your pup’s journey. It means everything to know how much you both love the Patties and how easy they’ve made feeding feel.
We’re so glad the packaging and delivery have been spot on too, no mess, no fuss, just real food made simple.
Here’s to many more happy mealtimes ahead.
With care,
LUNA & me
Best decision I have ever made 😁
I was always unsure about making the switch to raw. When my cat Coco had her first litter of fur babies and we got to the weaning stage one of the kittens became ill vomiting and having runny poo. I was told to try raw and well …. I am never going back. Kitten accepted the food straight away and stared to put on weight I was amazed. Since then I have converted all my cats to raw. I get the discovery pack for the adult cats and the kittens get the first stage kitten food. The patties are easy to measure and are quick to defrost. Also in the litter tray there is a massive difference. No more smelly poos and less poo to scoop. What more could you want 🤩 Cats and kittens go crazy for it. So happy I made the switch and I am telling anyone that will listen to me to make the switch.
26 april 2025
Omdöme utan inbjudan
Svar från LUNA & me
Hi Nor-Aisiah,
Thank you so much for sharing Coco and her kittens’ story, it honestly gave us goosebumps. We know how hard it is to see little ones unwell, so hearing how raw feeding transformed things for your whole cat family is incredibly meaningful.
You’ve done such a brilliant job caring for them, and we’re so glad the Patties have made life easier, from mealtime to the litter tray! We always say: feeding fresh should feel like second nature. So it’s lovely to know you’re seeing the difference every day.
We’re honoured to be part of their journey.
With care,
LUNA & me
It was fantastic raw dog food
It was fantastic, the best box of dog food we have had.
Well packet and the standard of food was very high. Excellent
2 maj 2025
Omdöme utan inbjudan
Svar från LUNA & me
Hi Kim,
Thank you so much for the lovely feedback, it means the world to us! We're over the moon to hear this was the best box of dog food you've had. We put so much care into every detail, from sourcing to packaging, so it's wonderful to know it’s making a real difference.
Sending a big hug and thanks from all of us (and we hope your dog is loving every bite!).
With care,
LUNA & me
Great choice and superb idea that it…
Great choice and superb idea that it can be purchased in ' patties ' so much more convenient than trying to saw 😂 a block of frozen dog food into the right size portion to defrost for your dogs requirements.....no fun I can assure you. Been using a few years now, my Bedlington loves it always a clear bowl, plus great for his tummy and less 'waste' the other end too, I'd never go back to giving him anything else.
3 maj 2025
Omdöme utan inbjudan
Svar från LUNA & me
Hi Marie,
You’ve just made our day! We know exactly what you mean about sawing through a frozen block, we’ve all seen that. That’s why we created our 100g patties: no mess, no fuss, just the perfect portion every time.
We’re so glad your Bedlington is thriving, and that his tummy (and bowl!) are both happy. It’s lovely having you with us all these years. Thank you, truly, for sticking with us.
With love,
LUNA & me
Good and healthy food for my 2 cats
Good and healthy food for my 2 cats. They love it.
3 maj 2025
Omdöme utan inbjudan
Svar från LUNA & me
Hi Jolanta,
We’re so pleased your two cats are loving their meals! Thank you for feeding fresh raw food with us, it means the world. Here’s to healthy tummies, happy mealtimes, and plenty of purrs.
With thanks,
LUNA & me
Great company
Both my puppy and 4 year old Frenchies live Luna and Me minces. I transitioned my puppy onto Luna without any problems. She loves every bite, so much she has to check her brothers bowl is empty just in case he missed a bit. Delivery is always on time, Customer service is always very helpful. Food always comes frozen and packaged well.
1 maj 2025
Omdöme utan inbjudan
Svar från LUNA & me
Hi Patricia,
We loved reading this! It sounds like your Frenchies have excellent taste, and we’re so glad the transition went smoothly for your puppy. That little bowl check made us smile! Thanks for trusting us to keep both of them happy, healthy, and well fed.
With care,
LUNA & me
We have been feeding Luna and Me Me for…
We have been feeding Luna and Me for some time now. Having tried a few brands of raw food over the last 8 years, Luna and me is by far the favourite with our cats and dogs. It has never caused any tummy upsets we had previously experienced.
Our dogs are full of bounce and our black cats have the shiniest coats.
I would recommend this brand for ease and convenience for serving up portions, it is also very competitively
priced.
3 maj 2025
Omdöme utan inbjudan
Svar från LUNA & me
Hi Mrs Jefferson,
Eight years! That truly means the world to us. Thank you for trusting us with your brilliant bunch, it’s such a joy to hear how well everyone’s doing, from bouncy dogs to glossy black cats. We’re so grateful for your support and so proud to be your go-to.
Warmest wishes,
LUNA & me
The only food my dog eats!
The only food my dog eats!
The delivery times are always between 2-3 days, the on repeat service means I get more value for money but most importantly it’s the one food that’s never upset my dogs stomach!
3 maj 2025
Omdöme utan inbjudan
Svar från LUNA & me
Hi Anthony,
This is music to our ears, thank you! We're so glad your dog’s tummy is thriving and that everything from the meals to the delivery and repeat service is working smoothly. It’s exactly what we set out to do, make real food that feels simple, reliable, and just right.
Thanks again for feeding fresh raw food with us.
With care,
LUNA & me
Luna & me has taken stressful feeding times away
Switching to Luna & me has taken stressful feeding times away. We have a Cavachon who very quickly (as a puppy) declined any form of kibble. She would walk away for over 2 days. Whilst we switched to wet food it would only interest her for a matter of weeks before the same walking away. I understand this was learnt behaviour but honestly want my dog to enjoy her food.
Decided to switch to raw and chose Luna & me. Job done. Every mealtime is easy, and has been this way for nearly 2 years. Delivery is fast and efficient. Communicated so I know exactly when it’s coming. Has really made life easier and I have a very happy dog!
3 maj 2025
Omdöme utan inbjudan
Svar från LUNA & me
Hi Emma,
Thank you so much for sharing this, it genuinely means a lot. We know how hard it is when mealtimes become a battle, and it makes us so happy to hear that your Cavachon is now eating with joy and ease. That’s what it’s all about, less stress, more tail wags.
You’ve been feeding with us for nearly 2 years now and it shows, you’ve clearly put your trust in LUNA & me, and we’re so grateful for that.
Sending lots of love to you both,
LUNA & me
Wed never buy anything else
Our rescue dachshund came to us on this food two and a half years ago and we've never changed it. The patties make it so easy to serve and not need to portion control his food and he absolutely LOVES it. Everyone always comments on how shiny his coat is and we don't use anything on it or give him anything other than normal dog treats and this food so I'm putting it down to this raw meals. Always excellent customer service and speedy delivery any future dogs will definitely be having this to!
3 maj 2025
Omdöme utan inbjudan
Svar från LUNA & me
Hi Nicole,
What a lovely review, thank you. It means the world to hear how well your rescue dachshund is thriving. Two and a half years is a long time to stay loyal to something, and we never take that for granted.
We’re so proud that our Patties have made feeding simple, and even prouder that your boy is shining, literally! That glossy coat, that full bowl, that happy tail… sounds like he knows he’s loved.
Thank you for trusting us with him. Future dogs are lucky already.
With care,
LUNA & me
A really good quality raw food
A really good quality raw food - the patties are the perfect portion size for our pugs, and the range of flavours is great, We’ve used the subscription service and it’s so handy not having to think about re-ordering! Would definitely recommend!
3 maj 2025
Omdöme utan inbjudan
Svar från LUNA & me
Hi Lydia,
Thank you so much for the kind words! We’re so happy to hear your pugs are loving the Patties, and that our On Repeat is taking one more thing off your plate.
Our goal has always been to make fresh raw feeding feel easy, and it’s lovely to hear it’s doing just that.
If there’s ever anything we can do to make things even better (and maybe turn that 4 into a 5), just say the word, we’re always here.
With care,
LUNA & me
Love Luna
Our two Westies love the variety packs of raw meat. The food is excellent quality and service from the team great. Nothing is too much trouble. I highly recommend Luna.
3 maj 2025
Omdöme utan inbjudan
Svar från LUNA & me
Hi Vicky,
What a joy to hear your Westies are loving the variety boxes, and that you’ve felt so well looked after. That’s exactly what we’re here for.
Thank you for your kind words and for taking the time to recommend us, it really means the world.
With love,
LUNA & me
4 cats all super healthy
My little cat family have all been eating luna and me for 4yrs now, i am so happy with how well and healthy it keeps them. Shiny coats, healthy teeth and brillint digestion (no smelly poo's)
They have 3 of the cat flavours, chicken, beef and they also like the kitten power.
Thank you luna and me for doing such a great job at helping us look after our fur babies 💛
3 maj 2025
Omdöme utan inbjudan
Svar från LUNA & me
Hi Nicky,
What a gorgeous update, thank you so much for sharing it with us. Four years is such a special milestone, and we’re beyond happy to hear how well your little cat family is thriving. Shiny coats, happy tummies, and no smelly poos? That’s the raw magic.
It means the world to be part of your crew’s daily routine. We’ll keep doing our bit, always made with love.
With a big thank you and lots of love,
LUNA & me
We been using Luna & Me for a few…
We been using Luna & Me for a few months and our dog loves his mixed box. We receive emails to inform us about every delivery, any bank holiday closures or delivery times.
3 maj 2025
Omdöme utan inbjudan
Svar från LUNA & me
Hi Barbara,
Thank you so much for your kind words, it’s wonderful to hear your dog is loving his variety box! We’re big believers that great food should arrive with great communication, so it’s lovely to know the delivery updates have made life a little easier.
We’re so happy to have you with us. Give your pup a cuddle from all of us!
With care,
LUNA & me
My dog rolo loves your food
My dog rolo loves your food, really good high, quality. Fast delivery, I have a standing order every 5 weeks for my dog and I wouldn't go anywhere else,
When I've called up I've spoken to lovely friendly staff, happy to help.
Thank you xx
29 april 2025
Omdöme utan inbjudan
Svar från LUNA & me
Hi Lisa,
This made our day, thank you! We're so glad Rolo is loving his food, and it means the world to hear that you wouldn’t go anywhere else. Knowing we’ve made things easier (and tastier!) for both of you is exactly why we do what we do.
And thank you for the kind words about our team, it really does feel like one big extended family.
Big hugs to you and Rolo,
LUNA & me
This company knows animals
This company knows animals!
I recently used another raw company brand but they had limited options for my cats.
I came across Luna&Me and can quite frankly say I won't be going elsewhere!
Quality of food is amazing.
Packaged nicely.
Arrives quickly.
Massive array of options for my fur babies.
Composition of food is perfect.
Minimal ash.
5 star ⭐⭐⭐⭐⭐
1 mars 2025
Omdöme utan inbjudan
Svar från LUNA & me
Hi Logan,
This made us smile from ear to ear, thank you! It means the world to know you feel we truly understand animals, because everything we do is for them.
We’re so glad you found us and that your cats are thriving on the variety and quality they deserve.
Welcome to the family, your trust means everything.
With care,
LUNA & me
Luna and Me are the best
Luna and Me are a fabulous brand, our cats health is noticeably improved. We chose to switch to raw after a bad case of cystitis in our male cat, and it's never returned. What's more, both cats really do love it. It's very affordable and the burger patties make for ease of serving. Delivery is always prompt and without issue! Thanks again Luna
3 maj 2025
Omdöme utan inbjudan
Svar från LUNA & me
Hi Kirsten,
Thank you so much for sharing this. We're so glad your boy is feeling better, that’s exactly why we do what we do. It’s lovely to hear both your cats are enjoying their meals, and that feeding raw has made life easier all round.
Sending a big hug from all of us and LUNA!.
With care,
LUNA & me
Great for picky eaters
My dog is very picky about food, and also needs to have his medication hidden in it. We tried many different foods and he rejected them all. But then we found the LUNA & me duck and venison patties, and he loves them so much that he has been happily eating them for more than two years now. Recently my mother’s very old and fussy cat has had a new lease of life through moving to LUNA & me too.
3 maj 2025
Omdöme utan inbjudan
Svar från LUNA & me
Dear Ursula,
You’ve been part of our LUNA & me family from the very beginning, and it means the world to us to read this. We’re so glad your dog is still loving his Duck & Venison (a true connoisseur!), and that your mum’s cat has found new life with us too. That’s what it’s all about, helping pets feel better, for longer.
Thank you for your loyalty and trust, always.
With love,
LUNA & me 💛
Love this food
Love this food, such great quality. Arrives packaged up perfectly. A great range of proteins/flavours. And is a huge hit with all 3 of our cats - thank you!
3 maj 2025
Omdöme utan inbjudan
Svar från LUNA & me
Hi Becky,
We’re so glad to hear your trio of cats are loving their food, and that everything arrived just right. Great quality, variety, and perfect portions are exactly what we aim for, so this really means a lot.
Thank you for trusting us to feed your little crew.
With care,
LUNA & me
Healthy raw dog food
I have been using Luna & me for 4 years now on my two dogs. They both love the patties which are easy to portion and serve. I like that the patties contain all the vitamins and minerals they need with lots of healthy additions in them like salmon oil and kale. I do have to add my own vegetables too to increase the fibre but other than that the food is perfect! A fish option would also be the icing on the cake.
3 maj 2025
Omdöme utan inbjudan
Svar från LUNA & me
Hi Sophie,
Four years! That means the world to us, thank you for trusting us to feed your lovely dogs so consistently. We’re so glad to hear how much they enjoy their Patties, and it’s lovely to know you’re tailoring things further with added fibre to suit their needs.
We’ve passed your fish flavour wish along to the kitchen, who knows what might be bubbling away behind the scenes...
With love,
LUNA & me
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