The service and follow up from the team throughout the process was terrific. However at the signing stage on the Friday, we were expecting all to go through and have the funds over the weekend. On Mon... Se mer

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
The communication was absolutely amazing! No stops on getting a product Extra help on getting the paperwork done. Very A-B I highly recommend in using this company!!
The Staff and Owners at Lumi are all very friendly helpful and well aware of small business cash flow needs and requirements over the Xmas /New Year shut down period. They are very thorough and happy... Se mer
Företaget har svarat
We have used LUMI on multiple occasions to finance our business needs. 10/10 customer service, someone is always willing to listen and help. The proccess was quick and easy. Would reccomend to any sma... Se mer
Företagsinformation
Skrivet av företaget
Lumi takes the guesswork out of small business funding. We offer small business loans and lines of credit up to $1m to support your growth. Forget lengthy application processes and sneaky, hidden fees. Lumi is shaking up small business lending to provide you with fast access to finance that’s accurate, fair, and honest. We’re all about total transparency and are setting high standards for the fintech industry worldwide. A few other reasons why you'll love Lumi: - Application outcomes within a few hours - Loans from $10,000 - $1,000,000 - Repayment periods of up to 5 years - No hidden fees or charges - No collateral needed for loans up to $300,000 - Receive funds within the same business day - Customise your loan with Rate Ease, Payment Pause and Payment Holiday - No early repayment fees
Kontaktuppgifter
Level 23 - 227 Elizabeth Street, 2000, Sydney, Australien
- 1300 005 864
- sales@lumi.com.au
- www.lumi.com.au
Har besvarat 90 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
The whole process was seamless
The whole process was seamless, the customer service and communication was very professional.
Inconsistent information from broker to…
Inconsistent information from broker to what is provided on website
Respectful and dedicated in all dealings
Excellent customer service very helpful
Very quick and very easy, specially customers services fantastic,
Quick and Easy to deal with
Great team work and easy to satisfy…
Great team work and easy to satisfy customers 3 ticks ✅
Positive Experience with Lumi
The whole experience was easy and faultless; a high level of communication was provided. I was happy with all services provided.
The communication was absolutely…
The communication was absolutely amazing!
No stops on getting a product
Extra help on getting the paperwork done.
Very A-B
I highly recommend in using this company!!
Great service
Great service, good communication and Cameron was so personable. A great experience you don’t often get these days
Amazing quick and reliable that’s what…
Amazing quick and reliable that’s what you need in situations where you think that you have no one else to help and Lumi comes to the party. ❤️🙏❤️ Thomas is the goat
Easy process
Superfast friendly service and a very…
Superfast friendly service and a very easy process
stitch up
Lumi initially presents as a very user-friendly and efficient lending platform. The application process is straightforward, approval is quick, and accessing funds is easy — which makes it appealing for small businesses needing fast finance.
However, my experience after that initial stage has been extremely disappointing.
After missing a single payment — due to a public holiday causing the repayment to be processed earlier than expected — my account was immediately restricted. Even though I rectified the payment the following day and maintained a perfect repayment history for the next 12 months, my facility was never reinstated.
Instead, I was locked out of accessing further funds and required to continue repayments at the highest interest rate, with no flexibility or consideration given despite consistent performance since.
This rigid approach shows a lack of understanding of how real businesses operate, particularly when minor, one-off issues occur. There appears to be little willingness to work with customers or support them beyond the initial loan stage.
Based on my experience, I would strongly recommend that other businesses carefully consider alternative funding options before proceeding.
Detta är Trustpilot
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