Moula Omdömen 1 774

TrustScore 4.5 av 5

4,4

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

My experience getting a business loan through Moula was genuinely outstanding. Jessica was the person who assisted me, and she made the entire process smooth, clear, and stress‑free. Her professional... Se mer

Betygsatt 5 av 5 stjärnor

I’ve been working with Moula for many years now , and I’ve found them to be a big part of our small business , there are times when you need to renew some equipment , or just for cash flow over a quit... Se mer

Företaget har svarat

Betygsatt 1 av 5 stjärnor

I had the worst experience with Moula. We borrowed money under our business, and the loan term was for two years. Before the loan expired, we requested a payout figure, but this was not provided unti... Se mer

Betygsatt 5 av 5 stjärnor

I've been using Moula for the past 2 years as a commercial broker. Cannot fault them on the servicing and pricing. Always happy with the service and process it has. Most recently dealt with Adam Chua,... Se mer

Företaget har svarat

Företagsinformation

  1. Finansiella tjänster
  2. Ekonomisk rådgivning

Skrivet av företaget

Moula was founded in 2013 to help hard-working business owners in Australia access the business finance they need to grow. In the past, getting a business loan meant going through weeks of paperwork, hassle, and hurdles. We use data to assess your business loan application, which means we can keep things fast and painless. Our team are finance industry experts who are passionate about using technology to simplify small business finance and backing good business.


Kontaktuppgifter

4,4

Utmärkt

TrustScore 4.5 av 5

2 tn omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Har besvarat 75 % av sina negativa omdömen

Svarar vanligtvis inom 1 månad

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

My experience getting a business loan…

My experience getting a business loan through Moula was genuinely outstanding. Jessica was the person who assisted me, and she made the entire process smooth, clear, and stress‑free. Her professionalism, responsiveness, and genuine willingness to help turned what could have been a complicated task into an easy, positive experience.
It was truly a 5‑star service.

1 april 2026
Betygsatt 1 av 5 stjärnor

I had the worst experience with Moula

I had the worst experience with Moula. We borrowed money under our business, and the loan term was for two years. Before the loan expired, we requested a payout figure, but this was not provided until we stopped making the regular repayments. Moula then placed a default against the company, and they did not update the default status until I lodged a complaint with AFCA. Only after that did they begin taking action and finally updated the default to “paid.”
Their customer service has been extremely difficult to deal with, and the Head of Finance was also unhelpful. I would not recommend that any small business borrow from them. On top of everything, their interest rate is unreasonable. Small businesses often need quick financial support, and while Moula can be fast, you end up paying the price through high interest rates and poor customer service when you need assistance.

23 mars 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

great

great, super helpful your agent did an amaizing job

6 mars 2026
Logotyp för Moula

Svar från Moula

Thanks for your feedback, Dona!

Betygsatt 3 av 5 stjärnor

I would like to take the loan over a…

I would like to take the loan over a lessor period

7 mars 2026
Logotyp för Moula

Svar från Moula

Thanks for taking the time to share your feedback, Gordon. We value your business and would be more than happy to discuss your arrangements. Please reach out on 1300 88 09 72.

Betygsatt 5 av 5 stjärnor

Jess was super helpful and acted with a…

Jess was super helpful and acted with a sense of urgency as per our requirement.

Thank you Moula team xx

7 mars 2026
Logotyp för Moula

Svar från Moula

Thanks for leaving a review, Teresa. Jess is happy to help and looks forward to working with you in the future!

Betygsatt 5 av 5 stjärnor

Great service

Jessica was all up front with the whole process, very happy.

6 mars 2026
Logotyp för Moula

Svar från Moula

Thanks for the great feedback, Paul.

Betygsatt 5 av 5 stjärnor

I have never heard of this company…

I have never heard of this company previously until I approached my brother, Moula was a surprise to me how they do their paperwork it was all on line and effortless this means a lot to me as it didn’t require much time out of my busy schedule to do business and finalise everything with Moula.

19 februari 2026
Logotyp för Moula

Svar från Moula

Thanks for your review, Mirhad. We pride ourselves on our easy online application. Thanks for working with us!

Betygsatt 5 av 5 stjärnor

Jess from Moula was excellent during…

Jess from Moula was excellent during the process, the communication was great and kept us updated during the whole application until settlement.

26 februari 2026
Logotyp för Moula

Svar från Moula

Thanks for your feedback! We love to hear it. We’ve passed on your feedback to the wonderful Jess.

Betygsatt 5 av 5 stjärnor

So helpful

So helpful, uncomplicated and super efficient.

Jess was amazing

21 februari 2026
Logotyp för Moula

Svar från Moula

Teresa, we’re glad to hear you found our process convenient, and we’ve passed on your kind words to Jess.

Betygsatt 5 av 5 stjärnor

I’ve been working with Moula for many…

I’ve been working with Moula for many years now , and I’ve found them to be a big part of our small business , there are times when you need to renew some equipment , or just for cash flow over a quite period . we have always found Moula to be very helpful and professional towards our requests.

19 februari 2026
Logotyp för Moula

Svar från Moula

Our pleasure, Cameron! Thanks for returning to Moula.

Betygsatt 1 av 5 stjärnor

Website kept frozen with same error…

Website kept frozen with same error massage till my agent fix it. So annoying

24 januari 2026
Logotyp för Moula

Svar från Moula

Hi Adam. We're sorry for the technical issues with your application. Our team is investigating and will work to resolve it. If there is anything further we can do to assist, please get in touch with our customer service team on 1300 88 09 72.

Betygsatt 5 av 5 stjärnor

First class experience

your company representative jess was so positive and helpful it made the whole process very easy.

22 januari 2026
Logotyp för Moula

Svar från Moula

Thanks for your feedback, Brett! It’s exactly what we love to hear. We’ve passed on your feedback to the wonderful Jess.

Betygsatt 5 av 5 stjärnor

Thank you Jason and Jessica who were…

Thank you Jason and Jessica who were help me apply for the fund. It take only a few days to get the fund. They so amazing, fast and easy to deal with. I would like to recommend Moula if you looking for lender who help you to grown business. They the best !

20 januari 2026
Logotyp för Moula

Svar från Moula

Thanks for the feedback, Ladawan! We've passed your kind words on to Jason and Jess. We are happy to help you grow your business.

Betygsatt 1 av 5 stjärnor

Had a Vey bad experience and totally…

Had a Vey bad experience and totally riff off almost 5K extra they demand me to pay
And very High interest

For 6 months I almost I pad 20k in interest and 5K more on top it

Very rude staff no help full
Answer is you singed it you pay it

U will get no help from them
I am still fighting to close the loan

When I ask stop talking the money

29 december 2025
Omdöme utan inbjudan
Logotyp för Moula

Svar från Moula

Thank you for sharing your experience. I am sorry to read how upsetting this has been for you.
We value your business and would welcome the opportunity to review your loan, provide a clear explanation, and discuss how we can resolve this.
Please contact our customer support team directly, 1300 88 09 72 or support@moula.com.au, and we can investigate this as a priority.

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.

Läs mer om andra typer av omdömen.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

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Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

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