LSH Auto UK Omdömen 

It is shocking that, after more than two months of constantly chasing Mercedes for a response regarding a recall they have refused to honour, I am still left without a satisfactory resolution. I was only notified of the recall by letter well after it had been issued, which is completely unacceptable.

This level of customer service is extremely disappointing, especially as I have been a loyal, long-term Mercedes customer. I expected far better communication, transparency, and support from a premium brand. The way this matter has been handled has seriously undermined my confidence in Mercedes and left me feeling let down as a valued customer.

The service from Catherine was exceptional. From beginning to end she was extremely accommodating, happy to answer any questions and attentive. I would highly recommend Mercedes and Catherine for anyone looking to purchase a car. Excellent customer service.

Bryan and the team have been amazing from start to finish the whole process was flawless and completed with ease. We would have no hesitation in recommending the stockport team to anybody considering purchasing a BYD car

Purchased my 1st A200 AMG Exec line, great service from start to finish, back new tyre replaced, full tank of petrol, cleaned and valeted, Jaz S (LSH Auto, Erdington) was a great Sales Executive, thankyou for making this a great experience for me.

Chee the sales person sat me down and went through everything it was a delight from start to finish no hic cups and the handover was really smooth even Joseph shown me all the new techno very helpful and Rebeca the sales manager cane over to see if everything was ok very helpful.. so overall well done Mercedes of Whitefield 👍

Excellent service. Manna was very professional and he looked after me. He was very friendly and definitely recommend this dealership to anyone who is looking for a car.

Car was booked in for rear subframe, common fault on this car, although there is a 20 year Warranty on this, the best they could offer was 50% towards the bill of over 3 and half grand, so bit the bullet and booked it in for today 2nd July, I happened to call up about another query then to be told they dont even have the part in, and they will be on back order, complete waste of time for me and my dad who has drove me back of forth to the garage in Tamworth, very disappointed with the service and left feeling annoyed and wondering why I ever bought a mercedes in the first place, there communication is very poor and the lady on front desk made me feel like a second class citizen, over all gutted, and still have to go back to get the work done at some point.

Excellent service and helpful im finding me the right car and deal.

Abdul Karim was absolutely amazing and made my experience with Mercedes special . I would in to anyone .

From start to finish, Fran in Tamworth was absolutely amazing. Friendly, professional, patient and explained every single step clearly, he answered all my questions and made buying my car really easy and stress‑free.

It was such a great experience thanks to them.

First class from LSH Mercedes Birmingham from the first telephone enquiry. Jay was proffesional, friendly and extremely helpful during the whole proccess. Would definately reccomend this dealer.

Nick was amazing, I can’t thank him enough for his help and support in getting me my new car!!! Highly recommended

Great experience with Qamar at LSH auto Stockport. Went above and beyond to get me in to my dream car, fantastic service by Qamar and Phil, thanks again!

Jay was amazing - after a bad experience buying my previous car, I was a little nervous. As I wasn't seeing the car until collection, so Jay shared videos/photos and answered endless questions. He collected my Dad from the train station and everything was seamless.

From first walking into BYD from the moment I picked the car up the customer service was flawless. Iftakar was excellent, explained everything so well, answered any questions that I had, even ones I thought was silly. I had been to a few car show rooms before going to BYD and the experience was just not the same, at BYD I felt very welcomed, I can not recommend them enough, it was the welcoming of the staff and Iftakar that made me stay with them. Thank you all.

Excellent friendly service. Met all our needs.

Easy and speed of service delivery, Kyle and the manager was so helpful, I got my deal in few hours, Kyle calmly explained the cars technology usability, it was a memorable day, I will sincerely recommend.

I have bought many cars from LSH Auto over the years and they have consistently made the experience very satisfying. This latest purchase experience has been exceptional. They took the trouble to ask me what I really wanted from my next car and then suggested a car that is totally what I wanted. At all times they were very friendly, helpful and totally professional.

Nice work from Paul, Adrian and Jack in securing the exact car we wanted from the Mercedes range.

I bought a BYD from LSH Auto UK and I was completely satisfied