The ordering process was simple and easy, great value for money and discount codes work ontop of sale prices. Picked up two adidas predators. The only thing bringing my rating down to a 4 star current... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
We ordered a pair of kids trainers on Sunday evening around 8pm on a next day delivery service. They arrived on Monday at 11:45am. Absolutely fantastic, thank you. Needed the training shoes quickly as... Se mer
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Terrible service, partly cancelled my order in the early hours of the morning. Proceeded to send 2 smaller items with very expensive postal costs. The items cancelled were still showing on their w... Se mer
I was really refreshed with the amount of stunning options in the store. it came to my attention to try lovell when i noticed my usual boot websites lacked the products i was searching for in my size.... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
The Home of Football. Shop boots, shirts, training kit and accessories, all in one place. Top brands including Nike, adidas, Puma, Sondico and more.
Kontaktuppgifter
Storbritannien
- sales@lovellsoccer.co.uk
- www.lovellsoccer.co.uk
3,6
Medel
3 tn omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har inte besvarat negativa omdömen
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
We’re able to give me a complete return…
We’re able to give me a complete return when boots ripped in 4 months, great customer service from Mike.
14 februari 2025
Omdöme utan inbjudan
Svar från Lovell Soccer
Thank you so much for your kind review! We're thrilled to hear that you had a great online shopping experience with us here at Lovell Soccer.
We'll make sure to pass your compliments on to Mike.
Great range of football boots and price…
Great range of football boots and price ranges for my son. He loves his new boots ⚽️⚽️⚽️
16 februari 2025
Omdöme utan inbjudan
Svar från Lovell Soccer
Thank you so much for your wonderful review! It's wonderful to hear that you had a positive online shopping experience with us at Lovell Soccer and that your son is loving his new boots.
Excelente experiencia de compra
Enviaron exactamente lo que pedí con destino a Argentina, en sólo 6 días hábiles. Recomiendo 100% este sitio. Muchas gracias
5 februari 2025
Omdöme utan inbjudan
Svar från Lovell Soccer
Thank you for your wonderful review. We're thrilled to hear that you had a positive online shopping experience with Lovell Soccer
Svar från Lovell Soccer
Thank you for your wonderful review. We're thrilled to hear that you had a positive online shopping experience with Lovell Soccer
Be careful if ordering running trainers
Be careful if ordering running trainers.
I ordered some specialist carbon plated running trainers off this website. Wore them ONCE and was in excruciating pain. I’ve never had this with trainers before after wearing 2/3 pairs from other websites. I contacted them for a return as the trainers are not fit for purpose (one of the conditions of return on the website) and they said I couldn’t return if worn, despite having them for 1 week, them still being in good condition and only being tested once.
I’d expect this in normal circumstances for clothing, but other websites such as ASICS, sport shoes etc allow returns within 30 days despite wearing them, if the trainers aren’t right as they recognise that trainers can only be tested if worn to run due to them being a specialist shoe.
Disappointed as I have now spent £200 on trainers from this website and cannot be refunded. If I had bought them straight from the manufacturer/ a different website, I would be able to. Will not be using this website again to purchase specialist gear.
29 januari 2025
Omdöme utan inbjudan
Svar från Lovell Soccer
Hi Caitlin,
Sorry to hear you feel this way and the trainers you bought were not quite right for you.
Unfortunately, being an online retailer, rather than the brand themselves, we do not have the luxury of being able to allow customer to wear products and then return them if they decide they are not quite right. This is why we do not advertise the same '30 day - no questions asked' type returns policy that some of the brands do themselves.
If a product is not fit for purpose, ie. faulty, rather than just not fit for an individual, we will happily consider the return and deal with all cases of this nature on a case by case basis.
Kind Regards,
Lovell Sports
Svar från Lovell Soccer
Thank you for your wonderful review. We're thrilled to hear that you had a positive online shopping experience with Lovell Soccer
Top notch service with very good…
Top notch service with very good selection off product and keen prices
11 februari 2025
Omdöme utan inbjudan
Svar från Lovell Soccer
Thank you for your wonderful review. We're thrilled to hear that you had a positive online shopping experience with Lovell Soccer
Svar från Lovell Soccer
Thank you for your wonderful review. We're thrilled to hear that you had a positive online shopping experience with Lovell Soccer
Svar från Lovell Soccer
Thank you for your wonderful review. We're thrilled to hear that you had a positive online shopping experience with Lovell Soccer
Easy to use and quick delivery used a…
Easy to use and quick delivery used a few times now l! Prices good too
4 februari 2025
Omdöme utan inbjudan
Svar från Lovell Soccer
Thank you for your wonderful review. We're thrilled to hear that you had a positive online shopping experience with Lovell Soccer
Smooth easy to understand website
3 februari 2025
Omdöme utan inbjudan
Svar från Lovell Soccer
Thank you for your wonderful review. We're thrilled to hear that you had a positive online shopping experience with Lovell Soccer
good service
29 januari 2025
Omdöme utan inbjudan
Svar från Lovell Soccer
Thank you for your wonderful review. We're thrilled to hear that you had a positive online shopping experience with Lovell Soccer
Always great value and perfect service
Always great value and perfect service
27 januari 2025
Omdöme utan inbjudan
Svar från Lovell Soccer
Thank you for your wonderful review. We're thrilled to hear that you had a positive online shopping experience with Lovell Soccer
was very good service easy to find…
was very good service easy to find everything
26 januari 2025
Omdöme utan inbjudan
Svar från Lovell Soccer
Thank you for your wonderful review. We're thrilled to hear that you had a positive online shopping experience with Lovell Soccer
Easy to use with cheap prices.
25 januari 2025
Omdöme utan inbjudan
Svar från Lovell Soccer
Thank you for your wonderful review. We're thrilled to hear that you had a positive online shopping experience with Lovell Soccer
Great experience
Great experience, I am from Uruguay and it was the third time I purchased here. Always everything ok.
21 januari 2025
Omdöme utan inbjudan
Svar från Lovell Soccer
Thank you for your wonderful review. We're thrilled to hear that you had a positive online shopping experience with Lovell Soccer
The ordering process was simple and…
The ordering process was simple and easy, great value for money and discount codes work ontop of sale prices. Picked up two adidas predators. The only thing bringing my rating down to a 4 star currently is the use of hermes (evri) delivery service. My area is notorious for poor service or packages going missing from drivers who steal the parcels and mark them as delivered so had to pay extra for DPD. Haven't received the parcel but really excited about my order.
21 januari 2025
Omdöme utan inbjudan
Svar från Lovell Soccer
Thank you for your wonderful review. We're thrilled to hear that you had a positive online shopping experience with Lovell Soccer
Counterfeit kits sold by LovellSoccer
I am utterly shocked and disappointed to discover that the kits appear to be fake. The cuts of both kits are completely different, and the product code on the tag (FZ6278) does not match the code inside the kit (FJ1198). FJ1198 is not a valid code for the Inter Milan 24/25 3rd kits, further confirming my concerns.
UPDATE : Thank you to Ross and the customer service team for their investigation. It appears that other buyers had returned genuine kits after swapping them with fake ones, and their returns department may have overlooked the details. I have received a refund from them and will continue to trust that they sell genuine items.
20 januari 2025
Omdöme utan inbjudan
Svar från Lovell Soccer
Thank you for your feedback. We would like to assure you that we source all our products directly from Nike and therefore have complete confidence in the authenticity of the items we sell.
At Lovell Sports Ltd, we take great pride in offering genuine, high-quality products to our customers. We are aware that you have contacted our customer service team already regarding the specific concerns about your purchase and will work with you to get this resolved as soon as possible
Kind regards,
Lovell Sports
Quick delivery and easy to use website
Quick delivery and easy to use website
15 januari 2025
Omdöme utan inbjudan
Svar från Lovell Soccer
Thank you for your wonderful review. We're thrilled to hear that you had a positive online shopping experience with Lovell Soccer
My boots haven't arrived
My boots haven't arrived. I have tried contacting the company and there is no contact number and they do not reply to emails. Maybe they will respond to a 1 star review... I placed an order more than 2 weeks ago... boots are still "in transit" ??
** response to your reply - interesting that you ask me to reach out to you via email but as yet have not replied to any of my emails to the same address 🤷🏻♀️
15 januari 2025
Omdöme utan inbjudan
Svar från Lovell Soccer
Good Afternoon,
We're sorry to hear about your experience, and we understand your frustration. We'd love the opportunity to make things right. Could you please reach out to us directly at sales@lovellsoccer.co.uk so we can discuss the issue and find a resolution together?
Thank you for your feedback, and we hope to resolve this for you soon.
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