I contacted Lothian Domestics on 21st July due to an issue with our washing machine. The online booking system was easy to use and I was able to get an appointment for 22nd July. Communication was exc... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Initial call-out was accommodated on the day of calling and sourcing of parts for subsequent repair date was efficient. Scott, a very pleasant guy attended both times and resolved the oven issue with... Se mer
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Easy process to book. Allows for earliest date and specific date bookings which was handy. We went earliest and, after 24hrs we got a message to bring it forward by a couple of days which suited us... Se mer
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My engineer, Scott, has just left after installing a washing machine for me. There was a machine already in place, which he removed. The installation was a bit tricky due to things beyond my knowledg... Se mer
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Företagsinformation
Skrivet av företaget
Repairs and installation of all your large Kitchen appliances at some of the best prices around. Cookers, Washing Machines, dishwashers,fridge/freezers etc
Kontaktuppgifter
International House, 38 Thistle Street, EH2 1EN, Edinburgh, Storbritannien
- 0131 516 2080
- helpdesk@lothiandomestics.co.uk
- www.lothiandomestics.co.uk
4,9
Utmärkt
1 tn omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Excellent experience all round. Would recommend.
Once I'd jumped through Samsung's hoops, dealing with this company was quick, simple and easy. Immediately got an appointment within the week and then was notified that a cancellation meant I could bring it forward, which I did. Less time without the washing machine was very much appreciated. Steven, the engineer who came out to see me was polite, efficient and personable. He sorted everything out quickly. Excellent experience all round. Would recommend.
4 november 2025
Omdöme utan inbjudan
Svar från Lothian Domestics Ltd
Many thanks for your review and for choosing Lothian Domestics. We really do appreciate it.
Informative, civil and efficient.
Scott arrived exactly when he said he would; he was civil, informative and very efficient. The matter was dealt with in very little time and I received advice on how to avoid a recurrence.
3 november 2025
Omdöme utan inbjudan
Svar från Lothian Domestics Ltd
Many thanks for your review and for choosing Lothian Domestics. We really do appreciate it.
Knowledgeable technician who explained…
Knowledgeable technician who explained everything.
27 oktober 2025
Omdöme utan inbjudan
Svar från Lothian Domestics Ltd
Many thanks for your review and for choosing Lothian Domestics. We really do appreciate it.
A swift and efficient repair
My repairs were carried out swiftly and efficiently. It was helpful that the engineer had the correct parts with him at the time of the visit to repair my machine. A pre-visit phone call during which the engineer diagnosed the most likely fault assisted in this process. All in all I am very happy with the work that was carried out and my tumble dryer is now performing exactly as it should again.
28 oktober 2025
Omdöme utan inbjudan
Svar från Lothian Domestics Ltd
Many thanks for your review and for choosing Lothian Domestics. We really do appreciate it.
Engineer was courteous and explained…
Engineer was courteous and explained everything as he went along. Respected my property
22 oktober 2025
Omdöme utan inbjudan
Svar från Lothian Domestics Ltd
Many thanks for your review and for choosing Lothian Domestics. We really do appreciate it.
A very professional company…
The young woman who took the call when I phoned to ask for a repair visit (as directed by Samsung) was intelligent and quick to arrange the assessment visit.
The repair engineer visits were completed professionally and the company sent texts to let me know when their people would be arriving.
The repair was completed professionally and the repair engineer was very pleasant to deal with.
Altogether, from start to finish, a very professional company, thank you.
16 oktober 2025
Omdöme utan inbjudan
Svar från Lothian Domestics Ltd
Many thanks for your review and for choosing Lothian Domestics. We really do appreciate it.
Great experience with Lothian…
I had a great experience with Lothian Domestic Ltd, who represented Samsung to fix my microwave. The service engineer was polite, customer-focused, and carried out the repair in a very systematic and professional way. He carefully analysed the root cause before fixing the issue efficiently. Excellent service from start to finish — highly recommended!
20 oktober 2025
Omdöme utan inbjudan
Svar från Lothian Domestics Ltd
Many thanks for your review and for choosing Lothian Domestics. We really do appreciate it.
Very professional
Ross was pleasant, efficient and very professional. Great service.
10 oktober 2025
Omdöme utan inbjudan
Svar från Lothian Domestics Ltd
Many thanks for your review and for choosing Lothian Domestics. We really do appreciate it.
Excellent Service
Ross engineer sorted my washing machine had a lot of problems he sorted it in good time & cleaned up after himself also explained everything that he done.
9 oktober 2025
Omdöme utan inbjudan
Svar från Lothian Domestics Ltd
Many thanks for your review and for choosing Lothian Domestics. We really do appreciate it.
What a fantastic service from booking…
What a fantastic service from booking the engineer visit and then getting the repair done the engineer was first class would definately recommend this company
6 oktober 2025
Omdöme utan inbjudan
Svar från Lothian Domestics Ltd
Many thanks for your review and for choosing Lothian Domestics. We really do appreciate it.
Engineer pleasant and efficient
Engineer ( Paul) was pleasant and efficient. Microwave fault diagnosed, part ordered and repair carried out within four working days. Was kept updated on whole process.
6 oktober 2025
Omdöme utan inbjudan
Svar från Lothian Domestics Ltd
Many thanks for your review and for choosing Lothian Domestics. We really do appreciate it.
Great set up everything was really easy…
Great set up everything was really easy to book an appointment online .
And tell them the problem and pick a date and a time that suited you .
Ross was a pleasant man that came to fix my dishwasher and explained everything well .
The day he came out to fix the machine you also got an update when they were arriving 😀I’m happy customer .
Fiona Byrne
3 oktober 2025
Omdöme utan inbjudan
Svar från Lothian Domestics Ltd
Many thanks for your review and for choosing Lothian Domestics. We really do appreciate it.
Excellent service
Good communication regarding time of arrival. Ross arrived well within 2 hour window that was agreed.
Issue identified and repair completed quickly, Ross even swept up some broken glass he found when he pulled the dishwasher out!
Great service.
1 oktober 2025
Omdöme utan inbjudan
Svar från Lothian Domestics Ltd
Many thanks for your review and for choosing Lothian Domestics. We really do appreciate it.
Highly recommend
Made appointment online. I chose an Friday appointment. I received a reminder the evening before and a text message to confirm the arrival time of the engineer (Scott). Unfortunately Scott did not have the required part but I was able to make an appointment for the following week. I chose to be informed if an earlier slot became available, which it did. Scott arrived today and fitted and tested my washing machine door gasket seal. The is the second time I have used Lothian Domestic and would highly recommend for ease of booking and the friendly & professional service provided by their engineers
30 september 2025
Omdöme utan inbjudan
Svar från Lothian Domestics Ltd
Many thanks for your review and for choosing Lothian Domestics. We really do appreciate it.
Ross was on time and very helpful
Ross was on time and very helpful
I was informed when he would be arriving.
23 september 2025
Omdöme utan inbjudan
Svar från Lothian Domestics Ltd
Many thanks for your review and for choosing Lothian Domestics. We really do appreciate it.
Fridge freezer fixed on day of visit
Fridge freezer fixed on day of visit. Engineer arrived on time, was pleasant and knowledgeable.
17 september 2025
Omdöme utan inbjudan
Svar från Lothian Domestics Ltd
Many thanks for your review and for choosing Lothian Domestics. We really do appreciate it.
First class
First class , the engineer arrived on time
Tested the machine, found the problem which was then repaired. He then cleaned everything up .
17 september 2025
Omdöme utan inbjudan
Svar från Lothian Domestics Ltd
Many thanks for your review and for choosing Lothian Domestics. We really do appreciate it.
Great Service
Steven arrived on time and gave my washing machine a thorough check whilst taking photos to get to the root of my problem. He was very friendly and polite and talked me through the job with the aid of his photographs . Steven was a great help .Thanks
15 september 2025
Omdöme utan inbjudan
Svar från Lothian Domestics Ltd
Many thanks for your review and for choosing Lothian Domestics. We really do appreciate it.
Kept informed all the way
Kept informed all the way. Very good service
15 september 2025
Omdöme utan inbjudan
Svar från Lothian Domestics Ltd
Many thanks for your review and for choosing Lothian Domestics. We really do appreciate it.
Well organised company let u know when…
Well organised company let u know when exactly they will be arriving and the engineer was great at his job no hassles
12 september 2025
Omdöme utan inbjudan
Svar från Lothian Domestics Ltd
Many thanks for your review and for choosing Lothian Domestics. We really do appreciate it.
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