Everything went smoothly I chose the jewellery I wanted I got a delivery date and my purchase was delivered in time ,the cost was a fraction of a high street jeweler what more can a body want Top ma... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I reached out before even placing my order as I was flying home for a wedding in under two weeks. Nicky responded immediately, handled everything smoothly, and made sure it arrived on time exactly as... Se mer
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Great customer service and support. After being treated very baby by another company. I was nervous but did everything they said the would. Moved my delivery date forward and the ring is stunning. Wo... Se mer
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High quality work on a perfectly made ring. Diamond looks very impressive. Was delivered in time with good packaging. Recommend!
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Företagsinformation
Skrivet av företaget
Lorel Diamonds specialises in beautiful jewellery including engagement rings, wedding rings and more. View the collection here.
Kontaktuppgifter
4,9
Utmärkt
501 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Excellent experience
Excellent experience, had to send it back as I had a mistaken measurement, but had fantastic customer care team looked after me and I had it back before my wedding.
9 oktober 2025
Svar från Lorel Diamonds
Hi Mr Sutcliffe,
Thank you for your review!
It was our pleasure to help and to get the ring back to you and resized on time also!
Let us know if we can be of any assistance in the future.
Best wishes
Jayne
Svar från Lorel Diamonds
Thank you for your review!
Svar från Lorel Diamonds
Thank you for your review!
These folk did exactly what they said…
These folk did exactly what they said they would do! Good comms and superb purchase means I will be back for our wedding rings.
9 oktober 2025
Svar från Lorel Diamonds
Hi Tim,
Thank you for your review! We really appreciate you taking the time to leave your feedback.
We’re delighted everything went just as promised and that you’re so happy with your purchase.
It’s great to hear you’ll be returning for your wedding rings! We can’t wait to help you with those.
Best Wishes,
Shannon
Great company, products & communication
Great communication, very helpful and able to resize ring when it didn't fit.
Thrilled with my ring, so beautiful and just like the photo.
Would highly recommend
27 augusti 2025
Svar från Lorel Diamonds
Hi Julia,
Thank you for your lovely review!
We’re delighted to hear you’re thrilled with your ring and that it’s every bit as beautiful as you hoped.
It’s great to know our team could help with resizing and keep communication clear throughout.
We truly appreciate your recommendation!
Best Wishes,
Shannon
Very very good service
Very very good service. Brilliant that you can talk to a real person for ordering and any complications about your order. Process was how they explained, and arrived exactly how they said it would
9 oktober 2025
Svar från Lorel Diamonds
Hi Allan,
Thank you your feedback!
We’re delighted to hear you were happy with our service and that our team could help you throughout your order.
It’s great to know everything arrived just as promised. We really appreciate you taking the time to share your experience!
Kindest Regards,
Shannon
immaculate service
The ring was delivered exactly when I asked for it, free resizing was done without fuss in 2 days and my wife loves it. What more could one ask for
9 oktober 2025
Svar från Lorel Diamonds
Hi Tom,
Thank you for taking the time to leave a review!
It's lovely to hear your wife loves her ring, it was a pleasure to create that!
If there is anything else we can help with please do just get in touch.
Kindest Regards,
Shannon
Good customer service
First time I'd used the company. Was kept informed all along as to the progress of the ring. And when it arrived was better than expected. Would certainly recommend Lorel Diamonds.
9 oktober 2025
Svar från Lorel Diamonds
Hi Brian,
Thank you for your lovely review!
We’re delighted to hear your first experience with us was such a positive one and that your ring exceeded your expectations.
It’s wonderful to know you would recommend us!
Best Wishes,
Shannon
Svar från Lorel Diamonds
Hi Karen,
Thank you for your review!
We’re delighted to hear you’re happy with both of your rings and really appreciate your recommendation.
If there is anything we can help with in future please just get in touch.
Best Wishes,
Shannon
Lorel Diamonds 5 Star
Lorel have been fantastic since I ordered an Diamond and Saffire eternity ring they delivered earlier than expected and unfortunately ring did not fit my wife totally my fault I had the wrong size but lorel resized ring in 10 day and my wife loves it Thanks again
7 oktober 2025
Svar från Lorel Diamonds
Hi Alan,
Thank you for your wonderful feedback!
We’re so glad to hear that you had such a positive experience with us, from early delivery to the quick resizing.
It’s great to know your wife loves her eternity ring. It was a pleasure to create that.
If there is anything else we can help with please do let us know.
Many thanks,
Shannon
A really good experience for a special purchase
I was very pleased with my initial contact with Lorel, then through the ordering process and very happy with my special purchase and I love wearing my new eternity ring. The overall experience has been great and I wouldn't hesitate to recommend you to friends, thank you.
9 oktober 2025
Svar från Lorel Diamonds
Good Morning!
Thank you for your kind words!
We’re delighted to hear that you had such a positive experience from start to finish and that you’re enjoying your beautiful new eternity ring.
It’s wonderful to know you’d recommend us to your friends, that means a lot.
Thank you for choosing Lorel Diamonds!
Kindest Regards,
Shannon
Love my ring
Love my ring, such good quality and so sparkly 🥰 arrived on time when expected. I can’t wait to get married now!
9 oktober 2025
Svar från Lorel Diamonds
Hi Julia,
Thank you for leaving a review, we really appreciate that.
It's such a pleasure to have created your wedding ring and it's lovely to hear you're so happy with that.
Wishing you all the best for your upcoming wedding!
Kindest Regards,
Shannon
Perfect Purchase
Thank you Lorel Diamonds for my beautiful infinity bracelet, I had some questions whilst I decided what to buy and you came back with pictures of what it would look like, so I could see the finished product. My purchase arrived exactly when they said it would. I am so happy with my purchase, and quite honestly, it is great value for money. Can't wait to wear it.
9 oktober 2025
Svar från Lorel Diamonds
Good Morning!
Thank you for your lovely review!
We’re delighted to hear that you love your infinity bracelet and that our team could help with your decision. We hope you enjoy wearing your beautiful bracelet!
If there is anything we can help with in future please just get in touch.
Best Wishes,
Shannon
Smooth and efficient from placing order…
Smooth and efficient from placing order to delivery. Kept me informed of progress and delivery arrangements. Delivered exactly on schedule.
20 september 2025
Svar från Lorel Diamonds
Hi Sue,
Thank you for your kind words!
It was our pleasure to create your beautiful ring! We’re so pleased to hear that your experience was smooth and efficient.
If there is anything we can help with in future please don't hesitate to get in touch.
Many thanks,
Shannon
The company is amazing did everything…
The company is amazing did everything to get the emgament ring to me early than stated
9 oktober 2025
Svar från Lorel Diamonds
Hi Stephen,
Thank you for your review!
I'm pleased to hear we could get your order to you when you needed that! It was our pleasure to help.
If there is anything we can help with in future please do just get in touch.
Best Wishes,
Shannon
Great service at a reasonable price
Great service at a reasonable price. I needed to adjust my partners ring and this couldn’t have been simpler and was free, so thank you. Communication was great and the product was what I expected, so thank you.
20 augusti 2025
Svar från Lorel Diamonds
Hi Mike,
Thank you so much for your lovely feedback!
I'm pleased you found the resizing process simple, I'm glad we could help with that. It’s great to know you found our communication clear and the product just as you expected. We really appreciate you taking the time to share your experience and for choosing us.
If there is anything we can help with in future please do just get in touch.
Kindest Regards,
Shannon
I recommend lorel diamonds
Everything was excellent right from ordering to receiving an eternity ring .good customer service value for money . Kept me posted every step off the and very helpfull
20 augusti 2025
Svar från Lorel Diamonds
Hi Darren,
Thank you for your review!
It's wonderful to hear you're happy with your order and the service we provided!
If there is anything else we can help with in future please do just get in touch.
Kindest Regards,
Shannon
I had been looking for a new wedding…
I had been looking for a new wedding band for sometime and I always loved this design. So I took the plunge and bought it. It arrived today which was the day I requested so 10/10 for that.I did go on live chat and spoke with Julie, I think (sorry) and she advised to add my delivery specifications in the box at the checkout page.
I am stunned, it is absolutely beautiful. The craftsman have done a splendid job indeed.
My current wedding band is 2mm so I thought I'd go for 2.5mm as I don't really like wide wedding bands, and because it's so beautiful I wish I'd gone for the 3mm now. I decided on the lab grown diamonds which is the same as my engagement ring as I am a bit of an eco warrior. But I also adore jewellery. You certainly cannot tell the difference, some might argue the value is not the same, but that doesn't concern me in the slightest. The ring absolutely sparkles. I absolutely love it, thank you.
3 oktober 2025
Omdöme utan inbjudan
Svar från Lorel Diamonds
Hi Mj,
Thank you for your lovely review!
It was our pleasure to create your new wedding ring and I'm delighted to hear how happy you are with that!
We could look to exchange your ring for the wider 3mm band if you would like. For this, you can just send us an email along with your order number.
Best Wishes,
Shannon
Great experience
We had great communication throughout the process, be aware though that because items are made to specific requirements, this takes time, so order with plenty of time if it's for a special ocassion. We were given a date of delivery and it was delivered on that date. The item we bought is lovely and didn't disappoint. From our experience I would recommend.
20 augusti 2025
Svar från Lorel Diamonds
Hi Terry,
Thank you for taking the time to leave us a review, it means a lot!
I am pleased you have been happy with everything! Please don't hesitate to get in touch if there is anything we can help with in the future.
Best wishes
Jayne
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