We arrived at our given timeslot 9am collected our car back at 5pm does not take 8hrs for a service, when they found it. When our car war dropoed off it was clean inside out including windows. We got... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
We arrived at our given timeslot 9am collected our car back at 5pm does not take 8hrs for a service, when they found it. When our car war dropoed off it was clean inside out including windows. We got... Se mer
Företaget har svarat
Rob Haigh at Lookers Bishops Stortford was a five star salesman. He answered all our questions and made us feel like VIPs. He recommended using the Motorway app to get a better price for our car and... Se mer
Företaget har svarat
From my initial enquiry the customer service has been excellent. Lee was very patient asking questions to help me identify the model of car I was lookinb for . From sending videos of the cars that... Se mer
Cameron and James both went out of their way to support us in purchasing the car we wanted, Ensuring we were fully informed throughout the process. James sent a in-depth video of the car and the test... Se mer
Skrivet av företaget
Skrivet av företaget

Storbritannien
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
No delays. Work was started as soon as I got there.
The work took enough time to have a proper breakfast.
Ellie was excellent on the booking in. Also helped out with a quote for another service plan.
Wayne as always did an excellent job.
The staff were very courteous when I brought my car in today
Cameron and James both went out of their way to support us in purchasing the car we wanted,
Ensuring we were fully informed throughout the process. James sent a in-depth video of the car and the test drive. Cameron supported with the purchase of the car and even setting up the app to the car. These fella’s are fabulous in knowledge and support. Thankyou chaps.
Tyre pressure sensor keeps malfunctioning after service. The SOS call warning fault was also not fixed. To add insult to injury, they emailed me a promotion code for a free hotel stay. None of this was mentioned when I booked over the phone so I missed out on that. Hundreds of pounds spent for my car to have more problems than when it went in
Easy going process from start to finish. All questions answered, all issues addressed. Would certainly deal with Vasile and Manesh again.
Dan was excellent and explained every step clearly. Always got back to me when i called. Did a great deal too!
Claire as always was extremely helpful and efficient.
Very efficient and professional service Richard was really polite and helpful
Richard Dunne was friendly and very helpful
Very helpful efficient at reception and also in the work shop
Called in today interested in buying a new Seat walked round the showroom twice and outside for 30 minutes not one person approached me or asked if I needed anything so left went to Arnold Clark completely different experience new car ordered
From my initial enquiry the customer service has been excellent. Lee was very patient asking questions to help me identify the model of car I was lookinb for . From sending videos of the cars that I as interested to arranging for me to test drive . Lee guided me through the various options available to purchase a car and made the whole process very easy .
Would highly recommend this garage and Lee .
couldn't be happier, friendly, informative, no pressure sales team. ford transit was as expected and has been driving smooth with no issues for 2 months. would definitely recommend
The process from choosing the right car to purchase was very straight forward and informative.
I’d particularly like to thank Alan Martin whose expertise in guiding us through the purchasing experience, this was greatly appreciated.

Svar från Lookers
Every thing ok only we discovered we had a faulty screen which had to be replaced. Our salesmen sorted it out for us and was very helpful and apologetic even though it was not his fault

Svar från Lookers
We had just bought a vehicle from yourselves and had a couple of queries about it and also a slow puncture on a rear tyre. The tyre repair was done and a very good video recording made of the safety check on the whole car which also answered some points we had.
Although it was a time consuming exercise it was time well spent.

Svar från Lookers
Franz was extremely helpful. Kept us up to date with what was happening and when, and always called us back when we had questions, great communication. And great car!!

Svar från Lookers
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.