Good range of products, although some odd mainstream lines you can get anywhere. Main issue is the postage. Order placed Monday, despatched Friday, not due to arrive until 7 September and Royal Mail T... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
First time I've bought from LGC, online, and won't be the last. Competitive prices, good website, easy ordering, kept informed throughout and fast delivery.
Företaget har svarat
An amazing selection of products at reasonable prices. My order arrived very quickly and so well packaged even though it had to travel to the other end of the country! Will definitely be shopping here... Se mer
Företaget har svarat
My friend bought a diary on the store, she got it embossed, she was so very happy, she lives in Kuwait, she asked me to leave a review for the store and their excellent customer service, specially... Se mer
Företaget har svarat
Företagsinformation
- Försäljning av konstnärsmaterial
- Försäljare av kontorstillbehör
- Grafikaffär
- Hantverksbutik
- Konsthantverk
- Pennaffär
Skrivet av företaget
Since 1973, London Graphic Centre has been in Covent Garden providing artists and designers with the tools that spark their creativity. The flagship store, opened in 1996, is a treasure trove of creative and art supplies, stationery, gifts and more. Our unparalleled range stocks the best there is from across the globe: from invaluable specialist items that are otherwise hard to source to great value, everyday essentials at a price that's hard to beat. Our online store mirrors our retail space. Together with our mail order service it connects us with the wider artistic community across the UK (and beyond). We'll deliver same-day to London, next-day across the UK and to most overseas locations.
Kontaktuppgifter
16-18 Shelton Street, WC2H 9JL, London, Storbritannien
- 020 7759 4500
- customercare@londongraphics.co.uk
- www.londongraphics.co.uk
4,3
Utmärkt
817 omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 93 % av sina negativa omdömen
Svarar vanligtvis inom 2 veckor
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Great products and fast delivery ❤️
8 december 2025
Omdöme utan inbjudan
Svar från London Graphic Centre
Hi Ana,
Thank you so much for your review!
Best Wishes,
Customer Care
Great service
Easy to order online. Goods arrived very promptly. Well packaged and in perfect condition.
7 december 2025
Omdöme utan inbjudan
Svar från London Graphic Centre
Hi Nathan,
Thank you so much for your review!
Best Wishes,
Customer Care
Excellent!
I bought pencils that are difficult to find, London Graphic Centre had them and a good price. Super easy to buy online and quick delivery. Excellent!
2 december 2025
Omdöme utan inbjudan
Svar från London Graphic Centre
Hi P!
Thank you so much for a 5* review!
Best Wishes,
Customer Care
Excellent service
Excellent service. Item well made, arrived in good time and just right! Excellent packaging.
11 december 2025
Omdöme utan inbjudan
Svar från London Graphic Centre
Hi Margo,
Thank you so much for your review!
Best Wishes,
Customer Care
Don't recommend at all!
On 28/11, I ordered a Midori Hibino diary (£49.50) and paid £6.95 for next working day delivery. It is now the 7th of December, and DX Delivery failed to deliver my order despite my numerous attempts to contact them and multiple re-delivery bookings.
I have already sent 3 e-mails to the customer service (London Graphic Centre) and still no reply.
7 december 2025
Omdöme utan inbjudan
Svar från London Graphic Centre
Hi Milena,
Thank you for your review.
I am so sorry that you had to wait 5 days to hear back about your emails regarding our courier failing to deliver your order on time.
We are looking to update our procedure so that communication is not affected as much during busy periods.
Thank you for your feedback, which helps us to improve our service.
Best Wishes,
Zoe
Delivery nightmare
Nice selection of products, but useless at actually delivering orders. £4 delivery for an A6 sized book? Really?. 3 - 5 days quoted which is now looking like it will by 7 days based on the untracked nature of the postage. I reached out to support but no response yet.
Won't use again, useless.
2 december 2025
Omdöme utan inbjudan
Svar från London Graphic Centre
Hi David,
Thank you for your review.
I'm so sorry that your delivery was delayed and for any inconvenience caused.
The shipping fee has been refunded or your order.
If you need any help with an order or delivery, don't hesitate to contact customer care at: info@londongraphics.co.uk.
Best Wishes,
Customer Care
Good Company, Excellent customer services
London Graphic , seem to a good site with good prices.
But I hadn't realised they use DX for (non)delivery. Hence the missing star!
1 box out of 2 turned up..
---
Edited after all boxes now delivered and excellent customer services. 5 stars now.
Spoke to Zoe in LGC customer service. Who was really helpful, who contacted DX to allow redelivery with a signature.
5 december 2025
Omdöme utan inbjudan
Svar från London Graphic Centre
Hi Mike,
Thank you for your review!
We appreciate your understanding, despite issues with your order delivery.
We continue to look for ways we can improve our service and handle any unforeseen events.
Best Wishes,
Customer Care
Excellent products and product range
Excellent products and product range. Excellent staff.
Bad point: They use dx delivery (dx express) to deliver products, the cheap option. Dont order online. If you do order online, make sure they use UPS or DHL. Saving a few quid on delivery is a bad bad choice for a company.
As of today no response from their customer services. Consider their site says 24hours for a response.
The order was made over a week ago now.
4 december 2025
Omdöme utan inbjudan
Svar från London Graphic Centre
Hi Alan,
Thank you for your review!
We are so sorry that there was a delay in receiving help from us, after experiencing a problem with your order delivery.
We are looking into how we can improve our service and avoid delays in communication during busy periods.
Your feedback will help us to prioritise the right areas to work on.
Best Wishes,
Customer Care
Obvious and navigable website, great service
Obvious and navigable website, prompt customer service, delivery on time.
14 november 2025
Omdöme utan inbjudan
Excellent in all areas thankyou x
30 november 2025
Omdöme utan inbjudan
Fast delivery
Fast delivery, Well packaged products and good prices
6 november 2025
Omdöme utan inbjudan
Svar från London Graphic Centre
Hi Mary,
Thank you for your review!
Our packing team are just warming up for parcel season!
Best Wishes,
Customer Care
Great products for a good price and…
Great products for a good price and arrived swiftly
6 november 2025
Omdöme utan inbjudan
Svar från London Graphic Centre
Hi Dc,
Thank you SO much for a 5* review!
Best Wishes,
Customer Care
Late delivery
Paid extra for next day delivery but order didn’t arrive. Received a “tried to deliver” message but no effort made to deliver when I was definitely at home waiting for the delivery. Order eventually arrived 24 hours late.
28 oktober 2025
Omdöme utan inbjudan
Svar från London Graphic Centre
Hi Chris,
I'm so sorry that your delivery was completed later than it should have been!
Your shipping fee has been refunded to apologise for this.
If you ever have any trouble with your order or delivery, email: info@londongraphics.co.uk
We can contact the courier directly and query any delays.
I am very sorry for any inconvenience caused by the delay in receiving your order.
Best Wishes,
Customer Care
Great service
It was easy to order and the items arrived when stated in good condition
4 november 2025
Omdöme utan inbjudan
Svar från London Graphic Centre
Thank you for a great review, Alison!
Best Wishes,
Customer Care
Had what I wanted in stock and…
Had what I wanted in stock and delivered quickly
30 oktober 2025
Omdöme utan inbjudan
Svar från London Graphic Centre
Hi There,
Thank you so much for a 5* review!
Best Wishes,
Customer Care
It was easy to order
It was easy to order, website is clear. The contact I had previously was easily and efficiently dealt with.
26 oktober 2025
Omdöme utan inbjudan
Svar från London Graphic Centre
Thank you so much for a great review, Senga!
Best Wishes,
Customer Care
Excellent customer service
Excellent customer service, and this is such a rare feature of retailers these days! A faulty product was sent once and the company refunded me straightaway having shon them a photograph. I also had to cancel an order the next day and they arranged for this without any quibbles. Their response by email was quick, professional and friendly, and very personal. And their actions always prompt.
The products are varied, competitively priced and of good quality. It is always my first port of call when I need art supplies and would not hesitate to recommend them!
2 juli 2025
Omdöme utan inbjudan
Svar från London Graphic Centre
Hi Mihaela,
Thank you so much!
We truly believe that providing a good service matters, spread the word!
Best Wishes,
Customer Care
My first order disappeared but thanks…
My first order disappeared but thanks to Zoe a new item was sent and now it has been received. Great service after it was found that the item had been misled and for getting a second item dispatched. Great service and thanks to Zoe for sorting it out.
5 november 2025
Omdöme utan inbjudan
Svar från London Graphic Centre
Hi Alan,
Thank you so much for 5*s, despite your order going missing in the post!
We will always do our best to remedy when things don't go to plan!
Best Wishes,
Customer Care
Great service and delivery
22 oktober 2025
Omdöme utan inbjudan
Svar från London Graphic Centre
Hi Ray,
Thank you so much for a great review!
Best Wishes,
Customer Care
Excellent Service
Order easy to place.
Delivery very quick indeed
Item exactly as requested
20 oktober 2025
Omdöme utan inbjudan
Svar från London Graphic Centre
Hi Tony,
Thank you so much for 5* review!
We are so glad to have ticked all of your boxes!
Best Wishes,
Customer Care
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