London Man Van | LMV REMOVALS LTD Omdömen 

1 246
•
TrustScore 4 av 5

4,1

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Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

LMV Transport offerred a bespoke move service to collect a large amount of belongings from my friend from one corner of London and to drop them to me on complete other side, at short notice and with... Se mer

Betygsatt 5 av 5 stjärnor

Really great experience. I actually booked a van that was too small for my belongings, but the movers did absolutely everything they could to find spaces for them to fit, whilst keeping my items saf... Se mer

Betygsatt 1 av 5 stjärnor

I dont think I have ever had a worse experience. After agreeing a price giving exact details of pick up, drop off and amount of box’s needing picking up, also having someone at pick up and deliv... Se mer

Betygsatt 5 av 5 stjärnor

We used London Van Man twice for an event in London – they were fantastic! Very easy to select/arrange collection times. Drove straight to the venue so no delays. Brought straps etc so all our kit... Se mer

Företaget har svarat

Företagsinformation

  1. Flyttfirma
  2. också i
  3. Flytt- och förvaringstjänst
  4. Fraktbolag
  5. Transporttjänst

Skrivet av företaget

London Man Van t/a LMV REMOVALS LTD offers professional Man with a Van, Removals Services in London. We provide Local and Nationwide Moves from or to London. GET Instant Quote and Book Online. Use PromoCode - SALE-TRUST


Kontaktuppgifter

4,1

Bra

TrustScore 4 av 5

1 tn omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

Har besvarat 25 % av sina negativa omdömen

Svarar vanligtvis inom 2 veckor

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4,1

Alla omdömen

(1 246)

50 omdömen under de senaste 12 månaderna

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Betygsatt 1 av 5 stjärnor

AVOID LMV REMOVAL COMPANY

AVOID LMV REMOVAL COMPANY – Unprofessional, Destructive, and Incompetent

In my 36 years of dealing with various businesses, I have never encountered a company as utterly disastrous as LMV Removal Company. Calling them a "professional" service is a blatant lie; they are a complete sham.

Our experience with LMV has been nothing short of a nightmare. They didn’t just fail at their job; they actively caused thousands of pounds worth of damage. They managed to deface our brand-new home and, most devastatingly, they completely destroyed a sentimental wardrobe gifted to us by my late father-in-law. This wasn't just furniture; it was an irreplaceable family heirloom, handled with a reckless attitude and an appalling lack of care.

The incompetence starts at the top and trickles down to every single unskilled staff member they employ. We have had over 20 different tradesmen working in our home recently, and not one of them caused a fraction of the stress, loss, and physical destruction that LMV did.

If you value your belongings, your home, and your sanity, do not hire this company. They are clearly out of their depth when handling high-end furniture and lack the basic expertise required for a standard move. They didn't just move us; they ruined the entire experience of moving into our new home.

I will be warning every friend, family member, and colleague to stay far away from this outfit. Avoid them at all costs.

12 oktober 2026
Omdöme utan inbjudan
Logotyp för London Man Van | LMV REMOVALS LTD

Svar från London Man Van | LMV REMOVALS LTD

Dear Mr Alom,

Thank you for sharing your feedback. We are sorry that our service did not meet your expectations. However, we would like to present our position and clarify several circumstances that we believe were not fully reflected in your review.

Removal Costs

Your original booking was for one Luton van. However, upon arrival, our driver identified that the volume of belongings required two loads rather than one.

You expressed dissatisfaction with the additional costs from the very beginning of the removal and contacted our office to raise your concerns.

To assist with completing your move, we offered to arrange an additional smaller van. We would like to emphasise that your dissatisfaction was already apparent before the subsequently reported damage occurred.

Driver's Professionalism

We strongly disagree with your allegations regarding our driver's professionalism.

Our driver consistently receives very positive feedback from customers, including through our regular post-removal telephone surveys, which are documented in our internal service quality reports.

In your case, the driver warned you about the risks associated with dismantling the wardrobe and reported the resulting damage to our office.

Wardrobe Condition and Reported Damage

According to our driver, the wardrobe was already unstable before dismantling, and you were informed of this. He also reports that you confirmed the wardrobe had previously been transported during four house moves.

The wardrobe was manufactured from particleboard (chipboard), a material whose joints and fixings can weaken through repeated dismantling and transportation.

Our driver explained these risks and, according to his account, you agreed to proceed.

The photographs provided show localised damage to the particleboard around a fixing point rather than conclusive evidence that the entire wardrobe was destroyed.

According to our removal team, the wardrobe was successfully reassembled and remained functional. A professional assessment would determine the full extent of the damage and whether repairs are required.

Wall Scratch and Repair Offer

During the process of carrying the wardrobe into your property, a minor, superficial scratch occurred on the wall. This type of damage is generally straightforward to repair.

Our driver reported the damage to our office on the day of the removal, 12 October 2026.

LMV offered to repair the damaged wardrobe components and the wall scratch at no cost to you.** A visit was arranged for 14 October 2026. However, according to our driver, you subsequently declined the arranged repairs, explaining that you had already organised your own carpenter.

Our Position

We do not seek to avoid responsibility for damage caused during our service. We remain willing to arrange a professional assessment and appropriate repairs to the affected wardrobe components and wall scratch at our expense, subject to an agreed scope of work.

However, based on the evidence currently available, we do not consider it established that the entire wardrobe requires replacement.

We remain committed to resolving this matter fairly and reasonably, and our offer to arrange appropriate repairs remains open.

Kind regards,
LMV Management Team

Betygsatt 1 av 5 stjärnor

I dont think I have ever had a worse…

I dont think I have ever had a worse experience.
After agreeing a price giving exact details of pick up, drop off and amount of box’s needing picking up, also having someone at pick up and delivery to load and unload and finally organised the pick up exactly at the timing agreed.
Then I find out they are fifty percent more expensive than there competitor's, was still happy my job or so I thought was getting done.
Then I receive an email saying that they had undercharged me by £28 and if I didnt pay immediately they would refuse to deliver my goods.
Disgraceful behaviour, despicable company, would never use again and would advise others to be very careful.

Avoid at all costs

2 oktober 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

LMV Transport offerred a bespoke move…

LMV Transport offerred a bespoke move service to collect a large amount of belongings from my friend from one corner of London and to drop them to me on complete other side, at short notice and with an effective price. Care was taken of the belongings and everything was in order. Casper who booked the job was very good at providing updates when requested and professional as were the movers. Overall a 5 star experience!

12 september 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Service with a Smile - Going Above and Beyond

Really great experience. I actually booked a van that was too small for my belongings, but the movers did absolutely everything they could to find spaces for them to fit, whilst keeping my items safe. They even then helped me load my car with additional items, they went above and beyond. They were super friendly, good with my dog (which was barking at their van!) and delivered the whole service with a smile.
Having had a previous DREADFUL experience with any van, I would recommend LMV to all my friends and family in future based on both the service I received and the price.

9 september 2026
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Worse moving experience of my life and…

Worse moving experience of my life and I have moved close to 10 times in different countries. I was scammed and led into purchasing services that the driver Sebastian refused to provide laughing in my face when I said I had booked unpacking services and letting me know that the company’s goal is for people to book longer slots so the work can be completed in less time and the company can take that revenue in a very dishonest way. I have back issues and I have injured myself moving the weight and things that the movers left in a complete mess - had I know the unpacking service was a scam I would have never booked this service as I had other quotes. The driver lied to me in my face and told me I was going to he refunded so he could leave as quickly as possible despite having paid for 5h of service that they finished in 3 and even from the outset he only got 1h of parking so the intention was to not complete the service. I have called many times to the office and they don’t seem to have any intention to refund me and they did not even apologise for the issues and extreme distress they caused me, the rudeness of the driver and how I was overall scammed by them. WORSE EXPERIENCE OF MY ENTIRE LIFE. Because of you I am having loads of stress and anxiety from this moving and I will need to spend way more than what you don’t want to refund me on physio fees to fix my back and neck that are extremely injured now. AVOID LIKE THE PLAGUE

20 augusti 2026
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Unresponsive

Initially service was ok but didn’t pay the parking fine deposit back and are now unresponsive.

9 juli 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Great experience with LMV

Great experience with LMV. I booked only a few days in advance, got very nice help over the phone with my reservation, and had a fantastic experience with Casper and Kahn with the move.

29 juni 2026
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Useless booking system

LMV quoted for and took money for an area they do not cover. Their booking system is a joke. Badly let down. This should not be possible. I build systems like their booking system and it is a simple process to only allow it to quote for locations you operate within. Several days for a refund when i have to pay a replacement service more money TODAY to fix the error LMV allowed to happen is unacceptable. It is not my fault that their system allows quotes for areas they don't cover.

26 maj 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Super super easy to deal with

Super super easy to deal with. Quoted for the job within 30 mins for a same day pick up and delivery. Cant fault the service. Paulina, who managed my job, was brilliant - would definitely use them again.

2 april 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Seamless booking and great service

I was in need of a "man and a van" service as I had a bit of stuff left over from a move. After going through a handful of services, London Man Van stood out to me as they had a transparent pricing and an easy to book service. Paulina did a great job answering all of my questions during the booking.

The day of, the driver showed up on time and worked with me to get everything loaded and took great care with my delicate items. I also booked with the service to ride with the truck which saved me on an Uber/Taxi.

For any of my moving or removal needs in the future, LMV will be my first pick.

29 mars 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

An excellent moving experience from…

An excellent moving experience from start to finish. The team was punctual, efficient, and handled everything with care and professionalism.

Paulina was outstanding—always available, attentive, and genuinely committed to making the process seamless. Her support elevated the entire experience.

I would confidently recommend this service to anyone looking for reliability and peace of mind during a move.

22 mars 2026
Omdöme utan inbjudan
Logotyp för London Man Van | LMV REMOVALS LTD

Svar från London Man Van | LMV REMOVALS LTD

Thank you for your wonderful feedback, we truly appreciate your kind words!
We’re delighted to hear our team delivered a punctual and professional removals London experience while handling everything with care.

It’s fantastic to know Paulina’s support made the process seamless and added real value to your move.
We’re grateful for your recommendation and would be happy to assist again with any future man and van London needs.

Betygsatt 5 av 5 stjärnor

Kacper was very polite

Kacper was very polite, courteous, and took good care of the furniture. Even rebuilt furniture they had to dismantle. Completed the job in a reasonable amount of time, and stayed until the job was completed. Would recommend.

20 mars 2026
Omdöme utan inbjudan
Logotyp för London Man Van | LMV REMOVALS LTD

Svar från London Man Van | LMV REMOVALS LTD

Thank you for your kind feedback and for taking the time to share your experience.
We’re glad to hear Kacper provided such a polite and attentive service, taking great care of your furniture throughout the move.

It’s great to know everything was completed efficiently, including the reassembly, as we aim to deliver reliable removals London from start to finish.
We appreciate your recommendation and would be happy to support you again with any future man and van London moves.

Betygsatt 5 av 5 stjärnor

A very positive experience

Manuel was genuinely super sweet and very helpful - made my other stressful moving experience so delightful. He was on time, was very quick and collaborative while loading, drove really carefully and was patient through figuring out the setup at the new place. Very grateful for the support I had on the day. Paulina was also lovely to organise and follow up on the service! Would highly recommend and will definitely use their service the next time I move as well!

17 mars 2026
Omdöme utan inbjudan
Logotyp för London Man Van | LMV REMOVALS LTD

Svar från London Man Van | LMV REMOVALS LTD

Thank you for sharing such a positive experience with us.
We’re so pleased to hear Manuel made your move feel easier with his helpful attitude, careful driving, and efficient support on the day.

It’s also great to know Paulina ensured everything was well organised from start to finish, creating a smooth moving service London experience.
We truly appreciate your recommendation and look forward to helping again with your next man and van London move.

Betygsatt 5 av 5 stjärnor

Fantastic - will definitely be using again!

We used London Van Man twice for an event in London – they were fantastic! Very easy to select/arrange collection times. Drove straight to the venue so no delays. Brought straps etc so all our kit was secured safely, plus sack trolleys. The team were fantastic. Great communication to notify us when they were due to arrive. Pricing was competitive too. Will definitely be using again. Thank you!

27 februari 2026
Omdöme utan inbjudan
Logotyp för London Man Van | LMV REMOVALS LTD

Svar från London Man Van | LMV REMOVALS LTD

Hi John, thank you for your fantastic feedback and for choosing us for your event in London.
We’re delighted to hear everything ran smoothly, from easy booking to timely arrivals and secure transport of your equipment.

It’s great to know the team’s preparation and communication made a real difference on the day.
We look forward to supporting you again with any future removals London or man and van London services.

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