Hello Logi, ive sent you an email on the 3rd from PnO confirming they sent my 1185 future cruise credits back to you. You now have it in black and white, and is now totally undeniable, which you alrea... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Booked a package holiday with this company, used twice before with no problems. They have changed our flights back which are not direct flights and we would spend all day travelling so this was reject... Se mer
Företaget har svarat
We were interested in the May 8, 2023 cruise from Miami to Genoa aboard the MSC Divina. Iris Madico assisted us with the booking. Iris answered all our questions and completed our booking in a prompt... Se mer
Företaget har svarat
Iris has been with us from day one, everything I've asked she has sorted or found out and put right for us. Its been a while since booking a holiday like this so Iris has been wonderful in helping m... Se mer
Företagsinformation
Informationen kommer från olika externa källor
At Logitravel.co.uk you'll be able to find a number of offers, suggestions and bargains for travelling and discovering the world.
Kontaktuppgifter
2,7
Dålig
390 omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 93 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
It worked well
12 juli 2022
Svar från Logitravel
Good afternoon Barbara,
Thank you very much for sharing your experience with us. We hope to see you again very soon and that you will be able to enjoy all our services again, we wish you a happy cruise!
Yours sincerely,
Logitravel Team
Very easy booking process
Very easy booking process and Iris was really patient and helpful in answering my questions. Thank you Iris.
7 juli 2022
Svar från Logitravel
Good morning Hilary,
We are indeed very proud of all the agents who are part of the Logitravel team. We are thrilled to hear how satisfied you are with our colleague Iris, and would love to know how much your work is valued. Thank you very much for your words!
Best regards,
Logitravel Team
Holiday Payment
I was having great difficulty with my bank to make payment for my cruise I spoke to a very understanding and helpful young lady Iris unfortunately didn't ask her surname she was so understanding of my lack of computer knowledge,She phoned me back ( I was at this point nervous and going to forget the holiday) She slowly talked me through the procedure and I managed in the end , So very grateful Iris Thank you so much
6 juli 2022
Svar från Logitravel
Good morning,
The friendliness and professionalism of our agents during their advice are essential for our clients to be able to configure a trip that meets each and every one of their expectations. We are sure that our colleague Iris will be delighted to know that her work is so appreciated and valued, thank you for your kind words!
Best regards,
Logitravel Team
Svar från Logitravel
Good afternoon Lucian,
Thank you very much for taking the time to write this review, we try our best to make the booking process as intuitive and quick as possible and we are happy to know that you appreciate this aspect. We wish you a pleasant journey and remain at your disposal!
Best regards,
Logitravel Team
Nice and easy
5 juli 2022
Svar från Logitravel
Good afternoon,
We are very happy to hear that your experience with us was so positive, thank you for giving us the highest rating! We look forward to seeing you again soon.
Best regards,
Logitravel Team
Svar från Logitravel
Good morning Oleg,
Your kind words motivate us to continue offering the best service to all our customers. We wish you a happy cruise!
Best regards,
Logitravel Team
Antiquated system
24 juni 2022
Svar från Logitravel
Good morning Phillip,
Thank you for sharing your opinion with us and with the rest of the users of this platform. We assure you that we will take note of your comment for future improvements to our website, because for us, customer satisfaction is fundamental.
Best regards,
Logitravel Team
Found the booking form easy to fill in
Found the booking form easy to fill in, gave it 4 just because I couldn’t return to the choice of selected cabin. Overall I would give it 5 ⭐️
2 juni 2022
Svar från Logitravel
Good afternoon Zlatka,
Thank you for trusting Logitravel. Your positive feedback helps us to keep improving day by day, because for us, the satisfaction of our customers is the most important thing. We hope to see you again very soon!
Best regards,
Logitravel Team
Svar från Logitravel
Good morning/afternoon,
Thank you very much for sharing your experience with us. We hope to see you again very soon and that you will be able to enjoy all our services again. We wish you a happy cruise!
Best regards,
Logitravel Team
Svar från Logitravel
Good morning Janet,
Thank you very much for writing this review. We strive to make the booking process as intuitive and fast as possible and we are happy to know that you appreciate this aspect. We remain at your disposal!
Kind regards,
Logitravel Team
Excellent customer service throughout the booking process.
Logitravel's website is easy to search and navigate. They offer a huge range of cruises at excellent prices. Iris Madico was exceptionally helpful, She identified and applied a number of discounts to achieve the best price for me. She also liased with MSC on my behalf, enabling me to redeem a future cruise travel discount issued to me at the start of the pandemic. Very much appreciated.
13 maj 2022
Svar från Logitravel
Good morning Jan,
Thank you for your review! We will certainly pass on your kind words to the whole team, and especially to Iris. We are sure she will be delighted to know how much her work is appreciated. We wish you a happy cruise!
Best regards,
Logitravel Team
Easy and cheapest!
13 maj 2022
Svar från Logitravel
Good morning Daniel,
Thank you very much for taking the time to write this review and share it with us and the rest of the users of this platform. We are glad to hear that you find our prices so competitive and we hope to see you soon!
Best regards,
Logitravel Team
Cruise booking
Very easy to book and did a great job getting us the beat deal and supplying all the information we needed.
9 maj 2022
Svar från Logitravel
Good morning Stephen,
The friendliness and professionalism of our agents during their advice are essential for our clients to be able to configure a trip that meets each and every one of their expectations. We are sure that Iris will be delighted to know that her work is so appreciated and valued. Thank you for your kind words!
Best regards,
Logitravel Team
Iris is so helpful
9 maj 2022
Svar från Logitravel
Good morning Tracey,
Thank you for your review! We will certainly pass on your kind words to the whole team, and especially to Iris. We wish you a good trip!
Best regards,
Logitravel Team
Svar från Logitravel
Good morning Paddy,
Thank you very much for taking the time to write this review and share it with us and the rest of the users of this platform. We are glad to hear that you find our booking system very easy and we hope to see you soon!
Logitravel Team
Iris Madico @ Logitravel is a cruise expert
Iris Madico @ Logitravel is a consummate travel professional. She is highly knowledgeable of the cruise industry and an expert in placing the right guest with the right cruise.
Logitravel have access to the best rates at all the world’s cruise lines and a powerful self service quote + booking engine.
29 april 2022
Svar från Logitravel
Good morning Richard,
Thank you very much for sharing your experience with us and the rest of the users of this platform. Thank you also for your kind words about the treatment you received from our colleague Iris. We hope you enjoy your cruise!
Best regards,
Logitravel Team
I m really happy With logitravel for my…
I m really happy With logitravel for my cruise trip , Iris being so patient and helpful and I’m glad i have her to help me with everything
29 april 2022
Svar från Logitravel
Good morning Stephanie,
We are indeed very proud of all the agents who are part of the Logitravel team. We are thrilled to hear how satisfied you are with Iris, and we are sure she will love to know how much her work is valued. Thank you very much for your words!
Best regards,
Logitravel Team
Perfect agency to book a cruise
Perfect agency to book a cruise
I got an amazing customer support: I got a good deal and
I would definitely book my holidays again with them.
A big thanks to Iris for her support.
28 april 2022
Svar från Logitravel
Good morning Alessio,
The friendliness and professionalism of our agents during their advice are essential for our clients to be able to configure a trip that meets each and every one of their expectations. We are sure that Iris will be delighted to know that her work is so appreciated and valued. Thank you for your kind words!
Best regards,
Logitravel Team
I can only say that we had a very good…
I can only say that we had a very good service from Iris at all times. She was very helpful and thorough, also very pleasant.
28 april 2022
Svar från Logitravel
Good morning Jacqueline,
Thank you for your review! We will certainly pass on your kind words to the whole team, and especially to Iris. We wish you a good trip!
Best regards,
Logitravel Team
Our agent Iris treated us wonderfully
Our agent Iris treated us wonderfully, we had no problem making the reservation, everything was easy, with a very good treatment and she solved all the doubts we had, we will call her again if we do another cruise.
25 april 2022
Svar från Logitravel
Good morning Jose Luis,
It is true that we are very proud of all the agents who are part of the Logitravel team. We are thrilled to hear how satisfied you are with our colleague Iris and we are sure she will be delighted to hear how much you value her work. We look forward to seeing you again!
Best regards,
Logitravel Team
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