Chris was absolutely fabulous today. There were various issues across a few of our staff laptops and he multitasked, working on them simultaneously to get all issued resolved. Super friendly and I... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Alex & Richard were amazing. They were polite, professional and very efficient. They put 8 new phones in our office and explained how they worked to each of us. Highly recommend. You both were a credi... Se mer
Chris Grimes was very helpful and thorough in resolving the issues with my laptop. He went above and beyond in order to solve the problems. He was careful to understand my schedule, and was polite and... Se mer
Chris quickly reviewed my Windows settings, then moved on to thoroughly checking my desktop IT equipment set up, getting me to explain the dock and cable connections. He was able to troubleshoot the i... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
Remove the hassle from your business services! At Lily, we provide innovative and cost-effective solutions to SME’s. Our focus is to do everything we can to develop your business by: • Improving your operations • Creating efficiencies • Increasing revenue • And saving you money! Our approach is to get to know your business, the solutions you are using and your current needs and requirements. Equipped with this wealth of knowledge we can be confident you will be delighted with our chosen solution. We have a huge eco-system of products and services meaning you can have all your solutions under one roof, making it simple to manage and cost effective. Our portfolio includes cloud, on-premise systems, connectivity, IT, mobile, energy and merchant services! As part of our service you receive a dedicated Account Manager who actually cares about your business and will be able to provide you with advice when required.
Remove the hassle from your business services!
Skrivet av företaget

- At Lily, we provide innovative and cost-effective solutions to SME’s.
Kontaktuppgifter
Global Avenue, Millshaw Business Park, LS11 8PR, Leeds, Storbritannien
- 0343 507 1111
- marketing@lilycomms.co.uk
- www.lilycomms.co.uk
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 100 % av sina negativa omdömen
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Troubleshooting
I have recently started using Lily as I set up my own business and Jacob has been really helpful in resolving issues.

Svar från Lily Comms - Business Communications and IT Solutions
Quick and Easy
The servvice is very quick and easy to navigate on phone. Jacob was very helpful at resolving the issue I had and made sure that everything was running properly. Do recommend!

Svar från Lily Comms - Business Communications and IT Solutions
Chris quickly fixed my sound settings
Chris quickly reviewed my Windows settings, then moved on to thoroughly checking my desktop IT equipment set up, getting me to explain the dock and cable connections. He was able to troubleshoot the issue very quickly once he knew exactly what devices were connected to one another. He fixed the problem, explained what the root cause was and how to prevent it from recurring. Going the extra mile, he showed me how to change my notification sounds and find available WAV files should I want to use them. He also checked my audio settings and ensured that my Bluetooth headset still worked ok after making the changes. His manner was positive, friendly and courteous throughout the call.

Svar från Lily Comms - Business Communications and IT Solutions
Great customer service
Oliver visited our school this morning and installed all our new telephones. He did a fantastic job and was very helpful in answering any questions. Many thanks!

Svar från Lily Comms - Business Communications and IT Solutions
Internet connection resolved
Although losing our internet connection was not great the service Lily provided to get us back up and running again was. Our customer support, Benny, went to great lengths to resolve the problem and dealt with the issue most effectively.

Svar från Lily Comms - Business Communications and IT Solutions
Richard was amazing and very helpful to…
Richard was amazing and very helpful to set up our new headsets. Making things so much smoother and efficient. Very professional.

Svar från Lily Comms - Business Communications and IT Solutions

Svar från Lily Comms - Business Communications and IT Solutions
Aidan was very helpful in getting our…
Aidan was very helpful in getting our office back up and running again. Troubleshooted a few problems and was friendly and approachable throughout the process. Thanks for your help Aidan.

Svar från Lily Comms - Business Communications and IT Solutions
Contacted Lily and Patricei was very…
Contacted Lily and Patricei was very helpful. He was able to sort a corrupted file and had me back up and running with 10mins

Svar från Lily Comms - Business Communications and IT Solutions
Excellent customer service
Excellent customer service. Very friendly and knowledgeable.
@ade

Svar från Lily Comms - Business Communications and IT Solutions
Efficient - thank you Ricardo!
Ricardo Correa was the technician that fixed a corrupt file on my system that was stopping me accessing any of the apps on my laptop that I need to do my job. He worked as quickly as he could and solved the problem. Thank you :)

Svar från Lily Comms - Business Communications and IT Solutions
Excellent Customer Service and Reliable Support
We are very pleased with the service from Lili Comms. Whenever we have an issue with our internet, Lily is always there to help and resolve the problem quickly and professionally.
Benny is also a genuinely helpful and very pleasant person to deal with. We are very satisfied with the service and would highly recommend Lili Comms to anyone looking for a reliable and professional internet service.

Svar från Lily Comms - Business Communications and IT Solutions
They have been great people and…
They have been great people and professional at all times. Would recommend

Svar från Lily Comms - Business Communications and IT Solutions
Email Issues
Chris immediately realised our issue, resolved it quickly and efficiently within a minimum amount of time

Svar från Lily Comms - Business Communications and IT Solutions
Great Service from Richard at Lily Comms
Richard visited our business today to install our new phone lines, he was very helpful and knowledgeable and incredibly efficient.

Svar från Lily Comms - Business Communications and IT Solutions

Svar från Lily Comms - Business Communications and IT Solutions
Richard was very friendly
Richard was very friendly, professional and extremely helpful, has gone through and explained everything thoroughly and made it easy to understand

Svar från Lily Comms - Business Communications and IT Solutions
Richard was very professional and…
Richard was very professional and polite whilst resolving the issue with the phones.

Svar från Lily Comms - Business Communications and IT Solutions
Aidan Lee came and installed some extra…
Aidan Lee came and installed some extra bits for our garage to get wifi throughout the workshops, his overall job was fantastic and you would never had known we have had work done, happy to talk through bits and make sure we knew what we needed to know, a credit to the company and would happily use again
Thank you Aidan

Svar från Lily Comms - Business Communications and IT Solutions
Great Service
Richard spent the afternoon training me on the new phone system. Super knowledgeable and was able to answer all my questions. This was after spending the morning at one of our other local sites installing hardware which was also completed to a high standard.
Would recommend.

Svar från Lily Comms - Business Communications and IT Solutions
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