Chris was absolutely fabulous today. There were various issues across a few of our staff laptops and he multitasked, working on them simultaneously to get all issued resolved. Super friendly and I... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Alex & Richard were amazing. They were polite, professional and very efficient. They put 8 new phones in our office and explained how they worked to each of us. Highly recommend. You both were a credi... Se mer
Chris Grimes was very helpful and thorough in resolving the issues with my laptop. He went above and beyond in order to solve the problems. He was careful to understand my schedule, and was polite and... Se mer
Chris quickly reviewed my Windows settings, then moved on to thoroughly checking my desktop IT equipment set up, getting me to explain the dock and cable connections. He was able to troubleshoot the i... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
Remove the hassle from your business services! At Lily, we provide innovative and cost-effective solutions to SME’s. Our focus is to do everything we can to develop your business by: • Improving your operations • Creating efficiencies • Increasing revenue • And saving you money! Our approach is to get to know your business, the solutions you are using and your current needs and requirements. Equipped with this wealth of knowledge we can be confident you will be delighted with our chosen solution. We have a huge eco-system of products and services meaning you can have all your solutions under one roof, making it simple to manage and cost effective. Our portfolio includes cloud, on-premise systems, connectivity, IT, mobile, energy and merchant services! As part of our service you receive a dedicated Account Manager who actually cares about your business and will be able to provide you with advice when required.
Remove the hassle from your business services!
Skrivet av företaget

- At Lily, we provide innovative and cost-effective solutions to SME’s.
Kontaktuppgifter
Global Avenue, Millshaw Business Park, LS11 8PR, Leeds, Storbritannien
- 0343 507 1111
- marketing@lilycomms.co.uk
- www.lilycomms.co.uk
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Answer phone message
Would you believe doing a simple answer phone message recording on the phone could be such a task...
Well it did but luckily for us rang lily explained we were going to be out of office for a funeral and needed a quick answer phone message asap and they did delivered promptly and efficiently, the message let our customers know when we would be back that day.
So thank you lily and especially Alex W

Svar från Lily Comms - Business Communications and IT Solutions
We've had an upgraded phone system…
We've had an upgraded phone system installed by Richard. Great service and a pleasure to work with.
Highly recommend.

Svar från Lily Comms - Business Communications and IT Solutions
Matthew Hawkins sorted a new MiFi…
Matthew Hawkins sorted a new MiFi device for our MD earlier this year. Nothing was too much trouble and he ensured the device was tested before he sent it out. Now the good weather is here, MD is happily using the device for remote working. Thank you so much Matthew.

Svar från Lily Comms - Business Communications and IT Solutions
Jacob responded to my query quickly and…
Jacob responded to my query quickly and in full. It is always so good to have a person who quickly answers the phone and sorts the problem straight away so I can get on with the work I need to do.

Svar från Lily Comms - Business Communications and IT Solutions
We are extremely pleased with our…new phone system
We are extremely pleased with our recent upgrade to a cloud-based phone system. The whole process was smooth and professionally managed from start to finish. Aidan was knowledgeable, responsive and kept us informed throughout. The new system has significantly improved call quality, reliability and flexibility, making it much easier for our staff to communicate with customers. We would highly recommend their services to anyone considering a cloud phone solution.

Svar från Lily Comms - Business Communications and IT Solutions
excellent service
Hi All,
Richard attended our site to place our new internet in and was super and efficient.

Svar från Lily Comms - Business Communications and IT Solutions
Hamzah attended on site this morning to…
Hamzah attended on site this morning to set up my new laptop. To say he was helpful would be an understatement, Hamzah went over and above, to make sure I had everything I needed throughout set up.
Thank you for being so professional. I would recommend.

Svar från Lily Comms - Business Communications and IT Solutions
The Big Sell.
I really wish we’d requested more in writing.
I would say we’ve worked with the company for some years now, but that’s not true. Simply, we’ve been the ones working to get some support, to get Lily to stick to what was promised, to get Lily to stop excusing their lack of telecoms that underpins our organisation, to get Lily to wade through their previous comm’s to us on how they said they would provide a service that till this day, still isn’t being provided. The lies and deceit, the constant underperformance of their service and passing the book, anyone would think it’s a Netflix series we’re describing. We can’t wait to leave and use someone more reputable.

Svar från Lily Comms - Business Communications and IT Solutions
Deja is Great
After getting through a longer telephone security check than usual before she could help me, Deja then got straight to the problem. She fixed the glitch in a fast efficient manner with no fuss or drama. I was very happy with her service. Keep it up.

Svar från Lily Comms - Business Communications and IT Solutions
Health check
Richard was very helpful and attentive when doing our health check. He took precautionary measures to prevent further problems with the phones and was efficient in doing this. Great service - Thankyou!

Svar från Lily Comms - Business Communications and IT Solutions
Archive Access
Ash was very helpful and managed to resolve quite a tricky issue.

Svar från Lily Comms - Business Communications and IT Solutions
Smooth Process
Richard has been and essential part of our onboarding. We have a very complicated phone system set up and he helped the process run very smoothly, with minimal disruption.

Svar från Lily Comms - Business Communications and IT Solutions
Tom and Richard installed cable
Tom and Richard installed cable, the cabling installation has been assessed. overall the work demonstrated a solid level of workmanship with several strengths and reliable equipment.

Svar från Lily Comms - Business Communications and IT Solutions
Richard
Richard - who is our regular engineer was brillaint as always. Very knowledgable and helpful. Not only solving our issues but offerng advice and explaining so I can understand and better use our equipment.
We are a busy wedding venue and he is always accomidating to work around our requirements. A pleasue to work with.

Svar från Lily Comms - Business Communications and IT Solutions
Great Service
Lily's engineer, Richard spent the day with us setting up our new phones. He was very friendly attentive, and helped with any initial issues we were having. He went above and beyond to make sure we were in the best position to hit the ground running with the new phones and I would highly recommend Richard and Lily Comms.

Svar från Lily Comms - Business Communications and IT Solutions
Oliver did an installation for us and…
Oliver did an installation for us and was marvellous

Svar från Lily Comms - Business Communications and IT Solutions
Hamzah
Hamzah has responded to queries I have had setting up my new laptop on 2 occassions today.
He was very polite and helpful and resolved all queries I had very efficiently.

Svar från Lily Comms - Business Communications and IT Solutions

Svar från Lily Comms - Business Communications and IT Solutions
we had an it issue which jake sorted…
we had an it issue which jake sorted out for us

Svar från Lily Comms - Business Communications and IT Solutions
Aiden provided an excellent service
Aiden provided an excellent service — very professional, knowledgeable and helpful throughout the setup of our new phone system. Aiden explained the features of the phones and app in great detail, ensuring we felt confident using them. Thank you very much.

Svar från Lily Comms - Business Communications and IT Solutions
Detta är Trustpilot
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