Lily Comms - Business Communications and IT Solutions Omdömen 

2 116
•
TrustScore 5 av 5

4,9

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För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Chris was absolutely fabulous today. There were various issues across a few of our staff laptops and he multitasked, working on them simultaneously to get all issued resolved. Super friendly and I... Se mer

Betygsatt 5 av 5 stjärnor

Alex & Richard were amazing. They were polite, professional and very efficient. They put 8 new phones in our office and explained how they worked to each of us. Highly recommend. You both were a credi... Se mer

Betygsatt 5 av 5 stjärnor

Chris Grimes was very helpful and thorough in resolving the issues with my laptop. He went above and beyond in order to solve the problems. He was careful to understand my schedule, and was polite and... Se mer

Betygsatt 5 av 5 stjärnor

Chris quickly reviewed my Windows settings, then moved on to thoroughly checking my desktop IT equipment set up, getting me to explain the dock and cable connections. He was able to troubleshoot the i... Se mer

Företaget har svarat

Företagsinformation

  1. Konferenssamtal
  2. också i
  3. Datorsäkerhet
  4. Molnlagring
  5. Molntjänster
  6. Telefonoperatör
  7. Videokonferenstjänster

Skrivet av företaget

Remove the hassle from your business services! At Lily, we provide innovative and cost-effective solutions to SME’s. Our focus is to do everything we can to develop your business by: • Improving your operations • Creating efficiencies • Increasing revenue • And saving you money! Our approach is to get to know your business, the solutions you are using and your current needs and requirements. Equipped with this wealth of knowledge we can be confident you will be delighted with our chosen solution. We have a huge eco-system of products and services meaning you can have all your solutions under one roof, making it simple to manage and cost effective. Our portfolio includes cloud, on-premise systems, connectivity, IT, mobile, energy and merchant services! As part of our service you receive a dedicated Account Manager who actually cares about your business and will be able to provide you with advice when required.

Remove the hassle from your business services!

Skrivet av företaget

At Lily, we provide innovative and cost-effective solutions to SME’s.

Kontaktuppgifter

4,9

Utmärkt

TrustScore 5 av 5

2 tn omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

Har besvarat 100 % av sina negativa omdömen

Svarar vanligtvis inom 24 timmar

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,9

Alla omdömen

(2 116)

271 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Answer phone message

Would you believe doing a simple answer phone message recording on the phone could be such a task...
Well it did but luckily for us rang lily explained we were going to be out of office for a funeral and needed a quick answer phone message asap and they did delivered promptly and efficiently, the message let our customers know when we would be back that day.
So thank you lily and especially Alex W

14 juli 2026
Omdöme utan inbjudan
Logotyp för Lily Comms - Business Communications and IT Solutions

Svar från Lily Comms - Business Communications and IT Solutions

Hello,

We're delighted to hear you're pleased with the service provided by Alex W!

Thanks for leaving your review,

Lily

Betygsatt 5 av 5 stjärnor

We've had an upgraded phone system…

We've had an upgraded phone system installed by Richard. Great service and a pleasure to work with.
Highly recommend.

14 juli 2026
Omdöme utan inbjudan
Logotyp för Lily Comms - Business Communications and IT Solutions

Svar från Lily Comms - Business Communications and IT Solutions

Hi Caroline,

Thank you for taking the time to leave us a 5-star review and your comments regarding Richard!

Lily

Betygsatt 5 av 5 stjärnor

Matthew Hawkins sorted a new MiFi…

Matthew Hawkins sorted a new MiFi device for our MD earlier this year. Nothing was too much trouble and he ensured the device was tested before he sent it out. Now the good weather is here, MD is happily using the device for remote working. Thank you so much Matthew.

18 maj 2026
Omdöme utan inbjudan
Logotyp för Lily Comms - Business Communications and IT Solutions

Svar från Lily Comms - Business Communications and IT Solutions

Hi Alison,

Thank you for your wonderful review! We're thrilled you received excellent service. Please reach out if you need any further assistance, and thanks again for choosing Lily!

Betygsatt 5 av 5 stjärnor

Jacob responded to my query quickly and…

Jacob responded to my query quickly and in full. It is always so good to have a person who quickly answers the phone and sorts the problem straight away so I can get on with the work I need to do.

13 juli 2026
Omdöme utan inbjudan
Logotyp för Lily Comms - Business Communications and IT Solutions

Svar från Lily Comms - Business Communications and IT Solutions

Hi Kate,

We're delighted to hear you're pleased with the service provided by Jacob!

Thanks for leaving your review,

Lily

Betygsatt 5 av 5 stjärnor

We are extremely pleased with our…new phone system

We are extremely pleased with our recent upgrade to a cloud-based phone system. The whole process was smooth and professionally managed from start to finish. Aidan was knowledgeable, responsive and kept us informed throughout. The new system has significantly improved call quality, reliability and flexibility, making it much easier for our staff to communicate with customers. We would highly recommend their services to anyone considering a cloud phone solution.

10 juli 2026
Omdöme utan inbjudan
Logotyp för Lily Comms - Business Communications and IT Solutions

Svar från Lily Comms - Business Communications and IT Solutions

Hi Kerry,

Thank you for your feedback! We appreciate your positive comments about Aidan. Your 5-star rating is greatly appreciated. We will make sure to pass along your appreciation to him!

Thanks again and take care,

Lily

Betygsatt 5 av 5 stjärnor

excellent service

Hi All,
Richard attended our site to place our new internet in and was super and efficient.

10 juli 2026
Omdöme utan inbjudan
Logotyp för Lily Comms - Business Communications and IT Solutions

Svar från Lily Comms - Business Communications and IT Solutions

Hi Emma,

Thank you for taking the time to leave us a 5-star review and your comments regarding Richard!

Lily

Betygsatt 5 av 5 stjärnor

Hamzah attended on site this morning to…

Hamzah attended on site this morning to set up my new laptop. To say he was helpful would be an understatement, Hamzah went over and above, to make sure I had everything I needed throughout set up.

Thank you for being so professional. I would recommend.

10 juli 2026
Omdöme utan inbjudan
Logotyp för Lily Comms - Business Communications and IT Solutions

Svar från Lily Comms - Business Communications and IT Solutions

Hi Donna,

Thank you for your feedback! We appreciate your positive comments about Hamzah. Your 5-star rating is greatly appreciated. We will make sure to pass along your appreciation to him!

Thanks again and take care,

Lily

Betygsatt 1 av 5 stjärnor

The Big Sell.

I really wish we’d requested more in writing.
I would say we’ve worked with the company for some years now, but that’s not true. Simply, we’ve been the ones working to get some support, to get Lily to stick to what was promised, to get Lily to stop excusing their lack of telecoms that underpins our organisation, to get Lily to wade through their previous comm’s to us on how they said they would provide a service that till this day, still isn’t being provided. The lies and deceit, the constant underperformance of their service and passing the book, anyone would think it’s a Netflix series we’re describing. We can’t wait to leave and use someone more reputable.

30 juni 2026
Omdöme utan inbjudan
Logotyp för Lily Comms - Business Communications and IT Solutions

Svar från Lily Comms - Business Communications and IT Solutions

Hi Oliver,

We're sorry to hear you are unhappy with the services from Lily. Our team are investigating your account and will be in touch with you shortly.

We look forward to speaking to you soon.

Kind regards,
Lily

Betygsatt 4 av 5 stjärnor

Deja is Great

After getting through a longer telephone security check than usual before she could help me, Deja then got straight to the problem. She fixed the glitch in a fast efficient manner with no fuss or drama. I was very happy with her service. Keep it up.

8 juli 2026
Omdöme utan inbjudan
Logotyp för Lily Comms - Business Communications and IT Solutions

Svar från Lily Comms - Business Communications and IT Solutions

Hello,

Many thanks for your review. Positive reviews such as yours are a great boost for our team who are working very hard to make sure we deliver great customer service.

Thanks again and take care,

Lily

Betygsatt 5 av 5 stjärnor

Health check

Richard was very helpful and attentive when doing our health check. He took precautionary measures to prevent further problems with the phones and was efficient in doing this. Great service - Thankyou!

8 juli 2026
Omdöme utan inbjudan
Logotyp för Lily Comms - Business Communications and IT Solutions

Svar från Lily Comms - Business Communications and IT Solutions

Hi Ava,

We're delighted to hear you're pleased with the service provided by Richard!

Thanks for leaving your review,

Lily

Betygsatt 5 av 5 stjärnor

Archive Access

Ash was very helpful and managed to resolve quite a tricky issue.

3 juli 2026
Omdöme utan inbjudan
Logotyp för Lily Comms - Business Communications and IT Solutions

Svar från Lily Comms - Business Communications and IT Solutions

Hi David

Thank you for taking the time to leave us a 5-star review and your comments regarding Ash!

Lily

Betygsatt 5 av 5 stjärnor

Smooth Process

Richard has been and essential part of our onboarding. We have a very complicated phone system set up and he helped the process run very smoothly, with minimal disruption.

3 juli 2026
Omdöme utan inbjudan
Logotyp för Lily Comms - Business Communications and IT Solutions

Svar från Lily Comms - Business Communications and IT Solutions

Hi Ben,

We're delighted to hear you're pleased with the service provided by Richard!

Thanks for leaving your review,

Lily

Betygsatt 5 av 5 stjärnor

Tom and Richard installed cable

Tom and Richard installed cable, the cabling installation has been assessed. overall the work demonstrated a solid level of workmanship with several strengths and reliable equipment.

2 juli 2026
Omdöme utan inbjudan
Logotyp för Lily Comms - Business Communications and IT Solutions

Svar från Lily Comms - Business Communications and IT Solutions

Hi Becca,

Thank you for taking the time to leave us a 5-star review and your comments regarding Tom and Richard!

Lily

Betygsatt 5 av 5 stjärnor

Richard

Richard - who is our regular engineer was brillaint as always. Very knowledgable and helpful. Not only solving our issues but offerng advice and explaining so I can understand and better use our equipment.
We are a busy wedding venue and he is always accomidating to work around our requirements. A pleasue to work with.

1 juli 2026
Omdöme utan inbjudan
Logotyp för Lily Comms - Business Communications and IT Solutions

Svar från Lily Comms - Business Communications and IT Solutions

Hello,

Thank you for your wonderful review! We're thrilled you received excellent service from Richard!

Please reach out if you need any further assistance, and thanks again for choosing Lily!

Betygsatt 5 av 5 stjärnor

Great Service

Lily's engineer, Richard spent the day with us setting up our new phones. He was very friendly attentive, and helped with any initial issues we were having. He went above and beyond to make sure we were in the best position to hit the ground running with the new phones and I would highly recommend Richard and Lily Comms.

30 juni 2026
Omdöme utan inbjudan
Logotyp för Lily Comms - Business Communications and IT Solutions

Svar från Lily Comms - Business Communications and IT Solutions

Hello,

Thank you for your feedback! We appreciate your positive comments about Richard. Your 5-star rating is greatly appreciated. We will make sure to pass along your appreciation to him.

Thanks again and take care,

Lily

Betygsatt 5 av 5 stjärnor

Oliver did an installation for us and…

Oliver did an installation for us and was marvellous

1 juli 2026
Omdöme utan inbjudan
Logotyp för Lily Comms - Business Communications and IT Solutions

Svar från Lily Comms - Business Communications and IT Solutions

Hi William,

Many thanks for your review. Positive reviews such as yours are a great boost for our team who are working very hard to make sure we deliver great customer service!

Thanks again and take care,

Lily

Betygsatt 5 av 5 stjärnor

Hamzah

Hamzah has responded to queries I have had setting up my new laptop on 2 occassions today.
He was very polite and helpful and resolved all queries I had very efficiently.

30 juni 2026
Omdöme utan inbjudan
Logotyp för Lily Comms - Business Communications and IT Solutions

Svar från Lily Comms - Business Communications and IT Solutions

Hi Laura,

We're delighted to hear you're pleased with the service provided by Hamzah!

Thanks for leaving your review,

Lily

Betygsatt 5 av 5 stjärnor

Hamzah was super helpful

Hamzah was super helpful - thank you!

30 juni 2026
Omdöme utan inbjudan
Logotyp för Lily Comms - Business Communications and IT Solutions

Svar från Lily Comms - Business Communications and IT Solutions

Hi Alicja,

Thank you for taking the time to leave us a 5-star review and your comments regarding Hamzah!

Lily

Betygsatt 5 av 5 stjärnor

we had an it issue which jake sorted…

we had an it issue which jake sorted out for us

30 juni 2026
Omdöme utan inbjudan
Logotyp för Lily Comms - Business Communications and IT Solutions

Svar från Lily Comms - Business Communications and IT Solutions

Hi Bryan,

Thank you for your wonderful review! We're thrilled you received excellent service. Please reach out if you need any further assistance, and thanks again for choosing Lily!

Betygsatt 5 av 5 stjärnor

Aiden provided an excellent service

Aiden provided an excellent service — very professional, knowledgeable and helpful throughout the setup of our new phone system. Aiden explained the features of the phones and app in great detail, ensuring we felt confident using them. Thank you very much.

25 juni 2026
Omdöme utan inbjudan
Logotyp för Lily Comms - Business Communications and IT Solutions

Svar från Lily Comms - Business Communications and IT Solutions

Hi Laura,

We're delighted to hear you're pleased with the service provided by Aiden!

Thanks for leaving your review,

Lily

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